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    Broadview Home Loans

    5.0 (17 reviews)
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    Ask the Community - Broadview Home Loans

    Review Highlights - Broadview Home Loans

    Chebel is one of a handful of people we've met that truly cares about his clients and treats them like family.

    Mentioned in 14 reviews

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    TheLender

    TheLender

    (13 reviews)

    Absolutely the worst company I have ever dealt with. From the beginning, the communication was…read moremisleading, unprofessional, and felt intentionally deceptive. Every step of the process came with hidden issues, unexpected fees, changing information, and constant runarounds. It honestly felt like they cared more about squeezing every dollar possible out of customers than actually helping people. The level of transparency was terrible. Promises were made and then suddenly changed at the last minute, creating unnecessary stress and confusion. Trying to get clear answers was nearly impossible because nobody seemed willing to take accountability. The entire experience felt dishonest and predatory. I would strongly recommend anyone considering working with this lender to read the fine print carefully and explore other options before signing anything. This was one of the most frustrating and disappointing business experiences I've ever had.

    My experience with this company was beyond disappointing it was one of the most frustrating…read moreprofessional interactions I've ever had. What they advertise about integrity, transparency, and "family culture" could not be further from what I experienced. Communication was inconsistent, expectations were misrepresented, and accountability was almost nonexistent once issues started surfacing. Cory Tona is presented as the visionary leader and driving force behind the organization, which makes the operational failures even more concerning. Leadership sets the tone for how a company operates and based on my experience, the tone here is disorganization, deflection, and lack of responsibility. On top of that, I became uncomfortable with what I felt were blurred professional boundaries. I noticed Cory viewing and engaging with my personal social media in a way that felt inappropriate given the business context. It added another layer of discomfort to an already negative experience and came across as unprofessional. I felt misled throughout the process, and attempts to get clarity or resolution were met with delays, vague responses, or complete avoidance. That alone speaks volumes about how clients are actually treated once you're already engaged. After doing additional research, I realized I'm far from the only one who's had a negative experience. The pattern of complaints from others mirrors my own which makes it hard to view this as an isolated situation. If you're considering doing business here, I would strongly urge you to proceed with extreme caution and thoroughly explore other options first. Based on my experience, I would not recommend this company to anyone. 1) BBB status + rating * BBB states "TheLender is NOT a BBB Accredited Business" and shows a BBB rating of F, listing reasons including failure to respond to complaints. 2) Pennsylvania regulator consent order + fine (licensed issue) * The Pennsylvania Department of Banking and Securities entered a Consent Agreement and Order (July 2022) stating it believed Hometown Equity Mortgage, LLC operated in violation of Pennsylvania's Mortgage Licensing Act by engaging in mortgage servicing activity while not licensed as a Mortgage Servicer, and the company agreed to pay a $4,200 fine. 3) HUD Mortgagee Review Board settlement (FHA admin action) * The Federal Register lists Hometown Equity Mortgage LLC (Lake Forest, CA) as entering a settlement agreement that included a $5,000 civil money penalty, noting the settlement did not constitute an admission of liability or fault. 4) Litigation exists (public dockets) * A federal case titled Lender LLC v. Hometown Equity Mortgage LLC (d/b/a TheLender) appears in public docket listings (filed 2022). * Another federal case Edry v. Hometown Equity Mortgage, LLC (d/b/a THELENDER) appears in public court documents (Nevada).

    Tri-Emerald Financial Group

    Tri-Emerald Financial Group

    (13 reviews)

    Worst company out there in Mortgage industry. No culture, no values, Tri- Emerald isn't a company-…read morehad to lose there company name before they do fraudulent things and now there Lend Plus. They have people make sure up there reviews, comments. I feel sorry for the investor that invest in there make believe company and numbers they fake. They will never give you give you a call or email back. They don't pay their employee's what they own them. I could go on... but it's a waste of time and energy.

    Bottom line: the young, eager staff works very hard to get their customers loans, but the…read moreTri-Emerald Management team can't close the deal. We attempted four concurrent refinances and our mortgage banker (i.e. low man in the chain of command) worked extremely hard to sort through our complex applications to find loans for us. Of course, we also worked extremely hard to provide reams of documents for their underwriter to give in-house approval but we finally (supposedly) got that approval for loan packages that we approved. We paid for four appraisals and waited. And waited. And waited. When things were going well, our mortgage banker (and his boss) promptly returned all calls and answered all emails. As soon as there was a problem, they wouldn't return calls or emails. When things were going well again, calls and emails were promptly returned. More problems, unreachable. When I could actually reach the M.B. (they ALL use Caller ID to NOT answer calls when they are in avoidance mode), he gave us effusive assurances and guarantees and said the loan was in underwriting and we would fund within days. (I swear, three out of four months our loans were bouncing around in underwriting, despite having been supposedly approved and re-approved, and always 3-4 days from funding.) In the end, the branch VP send a memo to the group working on our loans saying that "by the client's own admission", a payment to an existing lender was not made for the month of April and they had to deny all of our loans. She totally lied!! They had all of our bank statements showing each and every payment for one entire year. We got jerked around, lied to, and were finally completely avoided - no calls taken, no calls returned - just because they somehow botched four fundable loans (we promptly got four loans through BOFI). We missed out on rates 1/2 point lower and paid two thousand dollars in wasted appraisals. And, we will never know exactly how they screwed up and why they lied to cover it up. There are many other qualified lenders and brokers out there - use one of them and avoid Tri-Emerald.

    Broadview Home Loans - mortgagebrokers - Updated June 2026

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