I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

Excellent service! Our AV system is old and was malfunctioning. Edwin diagnosed and fixed the…read moreproblem in short order. He was prompt and quite knowledgeable. His fees are reasonable and well worth the service we received. Highly recommend Edwin, The AV Guy...

I was shopping around for someone to install our flat screen,…read moreHe quoted me almost 400$ when other companies quoted me 150$. Maybe he plants real gold or diamonds in the wall while wiring the cables? Definitely not gonna hire this one, Good luck!

I have had a very bad experience with ADT Monitoring. They charge much more than other companies…read moreand they tie you to long "contracts". Their equipment is no different than other companies so they just take advantage of their customers. They are just as bad as AT&T!!

From the owner: Speak With Us Today…read more ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.Services include:Remote Arm/Disarm: Arm your system from anywhere, or schedule.Video Surveillance: Check on your kids, your pets or your stuff -- and get alerts from us at the first hint of trouble.Burglary Monitoring: Experts at our monitoring centers are always ready to alert the police in the event of an intruder.Fire & Smoke Monitoring: We keep track of temperature and smoke levels of your home, so that you and the fire department are alerted at the first signs of a fire in your home. Garage Door Control: Open and close your garage door from anywhere and even setup alerts that tell you when it's been left open. Lights: Automatic light settings make your home look occupied when you're out.^With 36-month monitoring contract. Early termination, activation and installation fees apply. Certain markets excluded. See terms and pricing here.* Source: 2016 Ranking by SDM www.sdmmag.com

I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

Updated my very old security system, that had not been used in over 10 years, new board, keypads,…read moreand all entry points checked. Kevin was great, as he made sure I knew how to use it before he left! Great company, Great customer service reasonable prices and an option for those who want to update an older system! Very happy!

From the owner: A true alarm repair company with No monitoring with credit checks or contracts required and…read moreabsolutely no hassle about monitoring. To speak with one of our technicians call 214-377-0342.

If zero stars was an option, I would put it. The sales people are super nice when they sign you up…read moreof course! However, the customer service is absolute crap when something is needed after they close the deal. The manager we escalated to talked over me and had no solutions when we had an issue. It was simply "Sorry we can't help." Frankly, I am not sure how someone with such poor customer service skills ended up in management. She continuously talked over me, dismissed my concerns, and showed no willingness to even attempt to resolve the issue. As a business owner myself, this is exactly the type of behavior I point out to my employees as an example of what never to do. It leaves customers feeling unheard, disrespected, and frustrated. Either upper management is unaware of this behavior, or worse, it is tolerated, and neither is acceptable.

I do not recommend Vector Security. I've had the system installed for a year now and they've had to…read morecome out several times for repairs. It's hard to get a hold of them and twice when calling about an issue with my system, it literally takes them 24 hours to get a call back. It's just ridiculous and have NO faith in this company. I just realized I'm in a 3 year contract which is my bad for not reading the fine print. They don't call every time you set the system off to check on you... apparently they give you a 30 sec window or something like that. I'm giving a 2 star due to the fact that the people they send out are friendly. If you're shopping for security don't call these guys.

They were great but now they are not answering their phones or returning messages or emails.read more

So far I will give this company 5 stars because of Marquis and Chance…read more Marquis came out and set everything up for me. Very professional and timely. He came in, looked around and knew exactly what I needed and where to place things. I read most reviews before selecting this company. Because I did that, I knew what questions to ask before they came out. I felt like I asked enough questions to feel comfortable using this company. They appear to be genuine. They were very accommodating (Chance)and were able to set everything up the same day I was in town. So far I love the app and being able to monitor the premises. I believe there are extra features you can get with additional costs so please make sure you are asking for the right package. I am pleased with the basic set up. Like others, I am not thrilled with the cancellation policy but I will deal with that if and when that time comes. Also you have to sign up for and pay for a permit with the city. They told me that I would have to sign up but I was not aware of the pay. This is a yearly fee with the city. The only CON so far is the credit check. I don't mind credit checks as my credit is almost excellent, however this company does a "hard" credit check and it lowered my score like 8 points. Wasn't expecting that, and honestly not happy about that. Like I said so far I give them 5 stars. If I have to actually use the service at some point, I will come back later to review them again to let you know how they responded.

I already had a security system, but didn't want to lease cameras. Too much money spent over time…read morefor something that'll never be mine. I reached out to this company after reading reviews. I got a call back from Brian, who answered all my questions, and I decided to press forward. He hooked me up with Chase, the technician who'd do the install. Chase showed up for the initial assessment, and helped me make sense of camera placement, etc. When Chase showed up for the install, he was just as professional, and answered any additional questions I had. All I had to do was stay out of his way and let him work. He showed me everything I needed to know in terms of the camera app and made sure to walk with me to confirm camera views. A true professional. I had an issue with the software, and received an immediate callback from Dustin, who helped me clear up my issue. Really good experience so far all the way around.

***UPDATE*** Everything has been fixed, system is working…read morewell. Brett really did make things right. Unfortunately, they had a change with their team which negatively affected my experience. They worked with me to ensure I was satisfied, something you don't always see these days. Actually, I half expected them to write me off and cut my losses, thinking I could never be satisfied or something. The fact they stuck with me made me feel understood and trusted, so in return I feel I must do the same. They'll still get referrals from me, because I don't think those guys that screwed up my install work for them anymore. PS- if you can get Josh from Austin to do your install, I highly recommend!! I have had the WORST experience and DO NOT recommend this company. Feel free to tap my name and send me a private message, if you want to know more details. I can at least tell you who you don't want to deal with. This has been so frustrating, I'd hate for anyone else to have the same experience. All the other reviews seem a bit dated so maybe they have new people working because my experience was nowhere near consistent with the other 5-star reviews. The install started Saturday... yet two technicians and three in-home visits later... and one more "planned" for tomorrow... who knows when it will get done?! I honestly can't believe I'm paying for this. My home is less than 2 weeks old (brand new, just built) yet the technicians have managed to screw up my electrical wiring (no electricity to my master bedroom) and blew two transformers. The second blown transformer is why they've got to come out the fourth time. To top it off, the second technician committed to coming at 5:30pm but acts like it's an inconvenience and would rather come earlier. I get it, don't agree to it and have True Protection send someone else (don't accept the job). True Protection does not seem to care... gave me a free lock for my door - thanks, but this service still sucks! Brett said he is going to make this right with a third technician. I will update my review to reflect the final o