Desperately needed a chain lock and accidentally went there during their closing hours and they still welcomed me in. Friendly staff and excellent customer service, would definitely recommend. read more

Friendly staff who can always help you find what you're looking for. I've purchased everything from dish soap to interior paint to a measuring tape. If you live nearby or find yourself at the Gates Ave JZ train stop in here for helpful staff and any hardware needs. read more

Great neighborhood hardware store. the staff is very friendly on the phone and they had exactly what i was looking for. I'll be back when I need something from the hardware store in the neighborhood. read more

These guys are GREAT! Family business, hands on service, always genial and extremely helpful. Definitely recommend, and trust you'll never waste your time at a big box store again. I've been a customer here for 10years, and this place is a true positive business in our otherwise dry neighborhood. read more

Excellent knowledgeable (Indian) sales person. The older cashier is service was very brusque - non verbal get your shit and leave, we don't care for your type . The community is changing and there's other hardware stores in the neighborhood that's pleasant, comfronting and appreciative of those who partronize there business. Visit Broadway and Chauncey Hardware first and if you have time to travel Park Avenue on Atlantic. Everyone should treat people the way they would like to be treated. read more

I'm constantly bombarding these people with actual phone call inquiries. Always friendly and alsways have what I need! Thanks Krown!

There are many great hardware stores in Brooklyn, this is not one of them. Racist, unhelpful, and poor selection of items. Unwilling to answer questions and unwilling to be helpful. DO NOT PATRONIZE THIS STORE! There are so many better stores in the area read more

I absolutely loved my experience here! I just moved to the neighborhood and wanted to paint a piece of furniture.Although Home depot was closer to me, I decided to go to this location based on the great reviews/high amount of stars. My visit did NOT disappoint at all. AJ, was the staff member that helped me. He had a lot of knowledge regarding the products and knew exactly what i needed after i provided a few words. I would definitely return again - i'll post pictures of the finished product. Thank you AJ & Staff xoxo read more

Stopped in real quick for screws and got what I expected. Dirty, not organized, bums and crazy people wandering around yelling at each other. Meh, it's a few blocks from my pad and good for quick shopping for hardware and tools. It's not like I am going to be coming here a bunch. Extra star for a pretty friendly staff though. That's something! read more

Friendly and helpful neighborhood hardware store. Highlight: There is always someone at the front to greet you and ask you what you need. They have a pretty decent selection of tools and other items you might need around the house (e.g. shovels and sidewalk salt). You pay slightly higher prices than going to that big box store on Dekalb, but the service at Broadway Krown is leaps and bounds ahead of that orange place. Recommendation: for small jobs or everyday fixes around the house, Broadway Krown should be your go to. read more

Wow the lady at the cash register was rude!! The guys who work there are knowledgeable and helpfully, but that older woman behind the counter was combative and rude to the point I just walked out. Not worth dealing with her. I'll make the trip to Home Depot. read more

My favorite hardware store in Bed-Stuy for over 30 years! They have pretty much everything! Including those hard to find items for 100+year old homes that you can't find at the big box stores! And customer service can't be beaten! They've put up with many of my normal and strange requests over the decades. And they are the BEST key makers in the 'hood! Yeah...they may cost more on some items than the "bleeding orange" (Home depot) but when you factor in travel and the lack of customer service/knowledge... its worth the extra few bucks! The old saying is true...."You get what you pay for"! I'm "old school". I'd rather pay a buck or 2 more, close to my home/in my neighborhood, and get not just a product, but a friendly/professional staff (you won't find ANY of their staff on a cell phone, holding up a finger to you too "wait" when you need to ask a question, while they finish up an argument or discussion with a girl/boy friend on the line), an experienced and knowledgeable staff that does not mind talking to me and helping me through my projects! Even when I have to wait my turn... It's so worth it! They are really great folks! read more

Before trekking to Home Depot, for the smaller home improvement items and tasks, I'd give this place a shot. The layout of the store isn't the best but the staff is very friendly and they seemingly have everything you need. Especially if you need a key made, this is the place to do it. They charge practically pennies for key duplicates. Something I've seen be really pricey at similar places or speciality key replacement / locksmith shops. In fact, a key replacement is less than $2. I've gotten all my durable, shock proof locks from this store too. What I use for both my work and gym lockers. I've never seen a line here and there's always an employee who's extremely knowledgeable. As I mentioned in the beginning, could be a good alternative to a more well-known home improvement chain. read more

Javier was awesome! Super friendly and helpful. I brought in a motorcycle part (which isn't really considered hardware) and he was more than willing to help me out on my multiple trips in. He even took the part behind the counter and used his own tools to drill a few things for me and didn't even charge me. Very friendly folks - highly recommend! read more

They have an outdated selection of goods, and the service behind the counter is very short. When I went to the counter, the card reader would not read my card or allow for anything but a credit option. Make sure to bring cash, or just find a better hardware store. I find their prices to be higher than average for household goods and small repair jobs. It's definitely not the Depot. Artist/Craftsman is only a few blocks away and they operate as if it's actually 2018 not 1998! read more

AJ is FANTASTIC. For all the poor services of many hardware stores in the area, this man shows care and concern for your project. The experience would have been a 5 star for sure if they carried the part I was looking for or an electrician on site to guide me. I felt compelled to write a review to uplift this man!!! read more

I've been a patron of Krown's for 6 years, ever since I moved to Bushwick. It's a great, great independently owned hardware store. Shopping here is completely different from one of the big box stores or corporate chains. The staff is friendly and expert; a lot of of them have been here for years. I've actually gotten to know a couple of them by name, and they me. Plus I know they really try to give back to the neighborhood. I can't recommend Krown highly enough. read more

Every time I come in here, somebody helps me pretty quickly and always knows exactly what I'm looking for and where it is. Great, friendly, knowledgable staff. read more

The staff are so friendly and extremely helpful. I sent my husband in there to get some stuff to rebuild our closet and he came back with everything we needed in no time at all due to their help. It reminds me of my family hardware store and that makes me nostalgic. read more

I like going to this hardware store. The staff is always friendly and helpful. They never condescend and that's appreciated. If they don't have something in stock, they're happy to order it for you. They even offer a Senior discount. read more

Came in today for hooks to hang art on -- it was not a straight forward request and the gentleman with the dreads (or braids?) and hat really went out of his way to help. Highly recommend!! read more

So impressed. I walked in at closing, which everyone knows is poor retail edict, so I was surprised when more than one employee greeted me with a smile. Not even 15 seconds later an employee asked me what I needed help with, which was much appreciated since this was probably my 4th trip ever to a hardware store. The man picked out everything I would need for my task, gave great recommendations and even refused to let me carry anything until it was bagged for me to leave. I was in and out quickly, above and beyond customer service and (I'm no expert) inventory looked stocked. read more

Ppl are so picky bad mouthing this store I visited today and got what I needed fast and easy "staff helpful and friendly" it's bushwick Brooklyn what you expect a luxury hardware store all in all I liked the store and if I'm in need of more supply's and I'm around I'll definitely visit again. read more

They go above and beyond to help you, specially the Indian and the light skin, Puerto Rican guy.

Solid hardware store with good prices. Probably your best bet if your in the bedstuy/bushwick area and as a plus you don't have to deal with the bedstuy Home Depot! The store isn't huge but they have the basics for most household construction jobs. read more

These guys are so helpful, knowledgeable and nice. Go here before the Brooklyn big box store. I paid less for better service and products. I needed some hard to find vacuum bags and they actually had them in stock. read more

Great prices on keys. Rarely go there for anything else. Locksmith is nice and knowledgeable .

I've been coming here since 2003. This place is invaluable. Carries items HD does not. Staff is incredibly knowledgeable, friendly, helpful and abundant. You will be always be offered help before you have a chance to seek it. After answering all your initial questions, they leave you to browse and do not hover. They always wait the right amount of time to follow up with you, too (not sure how they've determined this with such precision; years of experience, I gather); you never feel as though you're being hounded. Walked in the other day after a long absence and guy at the door was so happy to see me (and I him!). Love this place. read more

This staff is amazing! where do I begin.. ...I was rushing to make it home from work and arrived shortly after the store closed. I knew exactly what I needed to fix a hole in my wall(so I get my full security check ;-P), so, once I told the owner he ran and retrieved everything I needed in the matter of seconds, then he rang me up quickly... Moral of the story this staff is awesome! They care about the community and they know what they're doing for sure! Thanks guys!! read more

i got potting soil and some planters. this is one of the largest hardware stores i've been to in NYC (except for home depot of course, but i'm partial to local businesses) read more

I had a good experience- I recently moved into the area and my super walked me over to get paint and supplies to work on my home. The day before we called with a few questions and the 1st person that answered the phone was a little off- he couldn't answer questions and repeated himself a lot without giving us the information we needed- he wasn't rude though just uniformed? I decided to call back and the man that answered was polite, professional and answered all our questions directly. When we came in the next day we actually met the guy I spoke to the next day and he was great. I left the place a little more than $200 lighter with multiple gallons of Benjamin Moore paint and supplies. We've already been back a 2nd time. Very down to earth and professional service. read more

I've been shopping at Broadway Krown for 13 years now. The customer service is great. I can explain my problem or situation and get proper advice on what to purchase. The prices are competitive with the big name stores. I will continue to shop there. It's important to me to keep them in the neighborhood. read more

Rude and condescending. BKTV's prices are marked up close to double that of HD in some items. I'll rather trek to HD for a box of screws than ever walk into their store again. read more