Lexus is a great car with an excellent dependability rating. Therefore, their sales appear to be…read moredoing very good in the Little Rock area. However, the ability of their service department to service vehicles in a timely manner has not kept up with their sales volumes. So, if you purchase a vehicle at Parker Lexus, expect a very long waiting time to get your vehicle serviced.

Great dealership but horrible customer service and Sales Agent. Do not work with "Rachel Sullivan"…read more She is a horrible sales person. Asked her a question about a vehicle available she shut off the conversation. She doesn't like Black or Brown people. Her response was so pathetic and discriminating.

This is the place to bring your car so they break your key and act like nothing happenedread more

This by far had to be the smoothest and most professional car purchase I have ever made. David…read moreGober went above and beyond, taking care of my wife and myself, explaining every button and switch on my new Honda Pilot, never feeling rushed at any point. You really do feel very comfortable in purchasing a new automobile from Russell Honda. Bill in the financial end was great, everything was explained fully. I will buy my future cars from Russell Honda.

So let me tell you about this whole car-buying adventure... it started with me innocently "just…read morelooking." You know how that goes. I hopped on Edmunds, then slid over to the dealership website, and there it was... the Subaru Crosstrek. Blue. Not just any blue--that blue. The kind that makes you start rearranging your budget and your life decisions at the same time. Of course, I did what any reasonable person does--I went and had a little chat with ChatGPT, plugging in numbers like I suddenly had a finance degree. Credit score, trade-in, price... the whole works. Meanwhile, a salesman named Kevin texts me, asks what I want, gets my payoff, and says he'll get back to me the next day. Well... "the next day" gave me plenty of time to panic. After thinking it over (and probably overthinking it just a little), we convinced ourselves, "Yeah... we probably can't afford that Crosstrek." So I text Kevin and basically say, "Never mind, false alarm, ignore my dreams." ONE HOUR later... Kevin calls. This man comes back with numbers. Real numbers. Good numbers. "Wait a second... those are our numbers." And then he drops the kicker--it's for the SAME blue Crosstrek I had my heart set on. Y'all... we bought the car. For a better deal than we ever expected. And Kevin? That man didn't just sell a car--he showed up, followed through, and treated us like we mattered. In a world where you expect a sales pitch, he gave us honesty, patience, and somehow... our blue Crosstrek. Moral of the story: sometimes you say "never mind," and God (and Kevin) say, "oh no you don't."

The service department is great , but the dealership it's self is most likely the worst dealership…read morein America! For too many reasons too list, I have the extended warranty from here and bought my new outback here, the next closet dealership is OVER 4 hours away so I am stuck with using them.

Parker Audi and their team saved me from about $6,000 in repairs due to their awesome associate,…read moreMichael Hughes, and his commendable persistence and communication with my warranty company. For context, after purchasing a used Audi from Carvana, I brought the vehicle to the Parker Audi facility to be inspected and fix a defect (cracked headlight, resulting in full headlamp replacement) undisclosed by Carvana. Although I was told upon the car's delivery the defect would be covered, neither Carvana nor the warranty company would take responsibility for the fix when I spoke to them, claiming it was a cosmetic concern. Long story short, following around a week of acquiring parts and discussion with the warranty company (on Michael's part), mechanics were able to finalize fixes, with all the repairs, including a new OEM headlamp, covered by my warranty company. Thank you so much Michael for going through all the trouble for a first-time customer, and thanks to the whole Parker Audi team for making my experience (as well as my ride) as smooth as possible!

this review is mostly about the service department. I had issues with their body shop and called…read morethe service manager. I told him my issue and he said he would find out about it and call me back. he never called back, wouldn't take my call and wouldn't return messages. see my review of Parker restoration for the hell they put me through

I've loved every car I've bought from them! if you're looking for something specific ask for Amiee!…read moreShe'll have you in exactly what you're looking for same day or soon! best used car dealer in the area hands down.

Shout out to Mr. Johnnie again with helping me drive off in the perfect car for me and my baby…read more This is my first big purchase and my first time feeling very confident in my choice. I love it!!

Let me preface this review by saying that I live in Broken Arrow, OK, and my experience with BMW of…read moreLittle Rock was spectacular. Absolutely worth the drive! So I was recently in the market for a new car after having my car totaled. I spent a week working with BMW of Northwest Arkansas to get a particular 330i. I even had an appointment scheduled for 6/26 at 1300 to test drive and get the car. The guy I was speaking with named Zach said if something happened to the car, he would let me know. Well, just before my husband and I were about to drive all of the way to Bentonville, I found out that the car was sold! No warning. Nothing. I even spoke to the manager Jeff Bowers about my frustration. He was like ho hum sorry. Well, based off of his blasé attitude and lack of professionalism. I decided to take my business elsewhere. After allllllllll weekend of scouring the internet for the specific BMW 330i, I found THE ONE at BMW of Little Rock. Natalie reached out to me right away, and even pulled the keys for me so nobody else would get it after I explained what happened with the other dealership. That same day, I drove the 4 hours to get my new car! Tarik made some definite MAGIC happen for me and also arranged to have my rental returned. When I arrived, I was treated like Queen Elizabeth! It was wonderful! Everyone was out of this world, especially my sales rep Michael!! He's absolutely golden and definitely in the profession he's meant to be in. From start to finish the whole process of getting my BMW 330i was quick and painless thanks to the remarkable staff here. These folks lead with integrity and give you have wonderful Chick fil-a service! BMW of Northwest Arkansas needs to take a page from the book of BMW of Little Rock. Sending a huge THANK YOU and more hugs to Natalie, Tarik and Micheal for being so awesome!!! Folks, I without a shadow of a doubt, HIGHLY recommend BMW of Little Rock!! Amazing prices, beautiful cars and golden staff!!

Don't waste your money on a BMW. They won't stand behind their cars even on known defects. We had…read morea total front differential failure on a BMW X5 purchased new from BMW of Little Rock with only 36,622 miles on it. We had all maintenance services performed at BMW of Little Rock on time. When we requested a Goodwill/Customer loyalty repair, it was denied by BMW North America and BMW of Little Rock...their reason being that we had purchased one new set of tires from a local tire shop instead of BMW. Now they want over $8,000 for repairs on what is a known internal defect. BMW IS A JOKE.