My wife's Lexus was damaged in a parking lot by an unknown perpetrator. Val's did a great job…read morerestoring the front quarter. It was not a big job, but was done at a fair price, timely, and w/o a song and dance. I don't want to say what a couple of other shops in the area wanted to make of the job. Highly recommended, as so many other reviewers note.

Never ever again terrible service with terrible attitude from manager and young lady in office, Car…read morewas jury rigged and not fixed properly. Terrible customer service and poor. Really crappy repair job. They literally suck.Manager was horrible mean and condescending.

Gabbi and Ray are Exceptional, providing Excellent Customer service, Quality craftsmanship on my…read morecar repair.. My car was completed quickly and with quality care..

My family and I have brought several vehicles over the years for repairs. The work previously was…read moresatisfactory. My daughter recently took her vehicle to get a bumper repaired, several months later the bumper came back off. I personally contacted the owner and he informed me that they are not able to fix the bumper as she re-damaged again and it is not included under warranty. The owner charged $400.00 (second time around), and the vehicle still had damage to the paneling. I inquired as to why my daughter's vehicle was not completely repaired, Ray became hostile and said that we only paid for a certain part to be repaired. My daughter spent approximately $2,500.00 dollars total for a bumper that has not been repaired. Unfortunately, this issue has escalated and we have no choice but to file a civil claim so that we can get this issue resolved. As a mother of a young daughter who is the owner of the vehicle, the entire situation has been disheartening and frustrating for her. We will never return back to this business and will never refer them out to anyone. Tenecia S West Palm Beach, FL

To the Braman BMW Family:…read more I am writing to express my profound gratitude for an exceptionally positive experience I recently had with your dealership, despite an initial challenging situation. Approximately a month ago, while preparing to depart from my children's school in my 2022 BMW 228i, the vehicle unexpectedly began to experience severe shaking, accompanied by a significant emission of white smoke from the exhaust. Understandably concerned, I immediately proceeded to your dealership for assistance. The team promptly provided me with a loaner vehicle, which I utilized for approximately a week while diagnostics confirmed the necessity of repairs for my car. My husband subsequently visited the dealership to discuss repair options with Mrs. Liz. During his visit, he was introduced by Mr. Henry to Mrs. Petagaye Royal. While we initially had no intention of purchasing a new vehicle, Mrs. Petagaye's exceptional professionalism and comprehensive discussion, first with my husband and then directly with me, ultimately led us to buying new car. As a dedicated BMW owner for the past decade, this recent purchase marks my fourth vehicle from the brand, following two X5 models and the 228i, and now an X3. The 228i itself was acquired new from your showroom. While my previous experiences were certainly positive, this recent interaction has undeniably set a new benchmark for customer service excellence. Mrs. Petagaye's approach was exceptionally personable and professional, reflecting the outstanding demeanor of the entire team. The interaction transcended a typical transaction, feeling more akin to trusted advisors guiding us through a significant decision. She demonstrated remarkable patience and dedicated ample time to address all our inquiries. Despite the purchasing process extending considerably beyond typical hours--Mrs. Petagaye, in particular, remained with us until after 9 PM, well past her scheduled departure of 4 PM--we never felt rushed or that we were inconveniencing anyone. In summary, this entire experience stands out as the most exceptional purchasing journey I have ever encountered. I must admit that for over a year, I had been considering exploring other brands, specifically the new Chevy Traverse. However, the unparalleled customer service, the profound commitment to quality demonstrated by your personnel, and the overall positive engagement during this process have unequivocally reinforced my decision to remain a loyal BMW customer and continue our long-standing relationship. My husband, a consistent BMW owner since 2013, was instrumental in my initial transition from Mercedes to BMW in 2016. Reflecting on this decision, I am immensely pleased, continually appreciating the superior quality of your vehicles and the consistently excellent service provided to your clientele. I wish to extend particular commendation to Mrs. Petagaye, the two finance professionals who assisted us, and the knowledgeable 'genius' specialist. Their collective efforts were truly exceptional. This was a testament to outstanding teamwork, and every individual involved deserves the highest possible rating. If a scale of 1 to 10 were applied, their performance would undoubtedly merit a 100. On this business there are levels to customer service and on every point of measure, Mrs. Petagaye especially, and the BMW Finance team and Manager, consistently exceed all benchmarks! I am, and will remain, a dedicated BMW advocate. Thank You, Renetta Tracey

If you're looking to buy a BMW in the area, you should definitely go see Nicole Stem…read more She has worked at the dealership for years and is a true professional. We've bought multiple vehicles from her, including a CPO X3 from one of our children this month. The experiences we've had here have been painless and the deals have been easy to make. Between their multiple locations, Braman has lots of cars to choose from typically. We've had no trouble finding both new and preowned vehicles that fit our criteria and budget. While I can't speak for their service department or other sales people, I can reiterate that we really like dealing with Nicole and plan to come back again in the future for additional purchases as the need arises.

Personable, knowledgeable staff. Repair was completed ahead of schedule, looks as good as new…read more Price was reasonable. Recommend Coachworks wholeheartedly and without hesitation! Michael and Barry West Palm Beach

We took my daughter's car there and it was a wonderful experience. She has Progressive Auto…read moreInsurance and all she paid was her deductible. The car looks great and the staff was a pleasure to work with. We got the car back sooner than expected. I would use them again.

I recently went in to get one of my fleet vehicles repaired. From start to finish Brandon was…read moreresponsive, provided the services promised, and the cost of the work came in a lot less than what I expected. Overall I'm extremely happy to get my vehicle back on the road.

Had thorough help with Brandon and he kept me posted on my vehicle throughout the whole process…read more Communication was great and it was easy knowing I can leave my car at Crash champions. Would recommend to anyone who needs a collision repair!

Mike was very courteous, honest, and helpful. We will definitely use him for service again. Thank…read moreyou Mike!

Good price, fast service, attention to problems with my car and nice owner…read more We will be back

Great experience, great service, very reasonable price! I…read moregot an oil change. It was quick and easy. Staff was lovely. I will certainly return for any future auto needs.

Very professional team workers. The service advisors keep you updated on repairs needed and $…read moreinvolved. Thankful we found a quality repair shop to keep our 2015 MB going forever.

If you live in South Florida and drive a European car, this should be the only place you have it…read moreserviced. I have had everything from Volvo to Mercedes-Benz serviced at this shop and every time I drive off after a repair or maintenance, I am beyond grateful and happy for Brian's hard work, transparency, and dedication to my vehicles. It makes no sense to spend thousands more at a dealership. When I call with a problem, it's handled and Brian keeps me informed every step of the way. If there's more issues, he takes the time to explain what's up, why it happened, and what your options are. From a basic oil change or ignition coil change to issues more complex, all services are carried out and he truly is the reason why I'm never nervous anymore buying European luxury. Fair, honest, and reliable.

After reading all the wonderful reviews, I decided to visit Brian for the first time, and I…read morecouldn't be more grateful that I did. My Mercedes GLE350 SUV had developed a terrible smell in the passenger area, and it was so overwhelming that I had to wear a mask just to drive the vehicle to his workshop. In an instant, Brian pinpointed the issue: the engine mountings had melted, and the catalytic converter needed replacement due to overheating while driving. He mentioned that the melted mountings were quite an unusual occurrence. Obviously, this wasn't going to be a cheap fix, but I knew that if I had taken the car to Mercedes, I would have paid twice the price. Thanks to Brian's expertise and dedication, my car now runs like a dream. His attention to detail and care for his work have earned him a lifelong customer, not just me, but my wife as well, whose own Mercedes will soon be out of warranty. Brian's professionalism and skill truly set him apart. If you are looking for someone who knows his craft and values his customers, he is the one to trust!