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    Broken Glass Company

    4.5 (8 reviews)
    Closed 8:00 am - 5:00 pm

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    Steve Hoggard, Door & Window Contractor

    Steve Hoggard, Door & Window Contractor

    (8 reviews)

    Would not recommend. Scammed us out of $300 and won't respond to our calls or texts. Wish I read…read morethe previous reviews before hand.

    I hate to write this review because Steve almost crossed the finish line at our home. He had…read morealready replaced 25ish windows over the course of a few years. He had 5 to go...on April 9, 2021 I sent him an $1800 deposit for the last 5 windows. In September 2021 nothing...we get that there were supply chain delay issues due to Covid. We reached out a few times with no response and actually worried something had happened to him but then figured someone would have contacted us...I sent a message via Venmo and he texted my husband and said 'a few weeks' ....nothing. I called Harvey and learned an order was never placed for the last 5 windows. $1800 was a significant enough amount of money for me to start emailing, calling, texting on the regular. Yesterday (6/21/22) I had some time to think about this. I sent my weekly text and realized it didn't say delivered like in the past. BLOCKED. I called Harvey again for help and learned contractors are being managed by a different firm. I couldn't find a phone number for them but emailed them and cc'd Steve. I also had 12 friends and family text him with the same note I had been sending him weekly for months Hey Steve - it's MJ O'Connor (address) -I've been messaging you about the $1800 deposit I sent you over a year ago for the last few replacement windows. At this point we would just like our $1800 back through Venmo - if you have any questions please call or text me here or call Jimmy at xxx-xxx-xxx - thanks I also included that I would be filing a police report in the morning if the $1800 was refunded immediately. Within a few hours I was finally refunded the $1800 (with no interest) What a shame...Steve, you were almost there with us and if you had been a stand up guy and honest I would have given you a 5 star review. Instead I had to blow up your phone. I will give you the review you deserve on every platform I can find.

    Broken Glass Company - glassandmirrors - Updated August 2026

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