As a parent, finding the right pediatrician is crucial, and Agoura West Valley Pediatrics has…read moreexceeded all my expectations. From the moment you walk in, the atmosphere is welcoming and kid-friendly, which immediately puts both children and parents at ease. The entire staff is incredibly professional, compassionate, and genuinely caring. ALL the Doctor's are phenomenal. They take the time to listen to all concerns, answer questions thoroughly, and provide clear, practical advice. What I appreciate most is their ability to connect with my children, making them feel comfortable and safe during check-ups and vaccinations. The office is well-organized, and appointments are easy to schedule, with minimal wait times. I highly recommend Agoura West Valley Pediatrics to any family looking for exceptional pediatric care. They have created a warm, supportive environment where my children receive the best possible medical attention.

DO NOT let your child see Dr. Weidmen. My son just came from an appointment with him, and it was…read moreabsolutely traumatizing. He gave my son ZERO prep for a nose swab and then very aggressively shoved it up his nose, making my son cry and thrash in reaction. He then used a tongue depressor very forcibly and without warning to do a swab of his throat so aggressively that my son immediately threw up in reaction to it. My son is three years old, and while I understand medical tests can be difficult for them, if the doctor had given me ANY CHANCE to prepare my son for what was about to happen, this could have gone differently. My son was crying, asking what was happening to him, and said he didn't want anyone to touch him anymore. This is not how a three-year-old should feel after a doctor's visit. This type of experience is what makes children scared of Drs. and is completely unnecessary. I will say, outside of this experience, we have loved this practice--especially my son's two primary care providers (although they have both left the practice at this point--sadly). There are so many wonderful doctors and nurses here, but this experience with Dr Weidmen was SO BAD that I had to let other parents know that he should be avoided if possible.

She is so patient and sweet The office has such a nice…read moreatmosphere for kids, and everyone was very welcoming. We had a really great experience overall!

Dr. Zafaranchi and her staff are kind, and effective. We have not had any problems with our…read morechildren's care for the past 10 years. Although there still can be a wait time with an appointment, this is true for many providers. I am satisfied with the service we receive from this practice. Thank you.

I'm changing my pediatrician again. The office people are extremely rude, the only person I…read moreactually like is the nurse who gives my son and daughter shots. I called them because twice they set up wrong appointments and I was angry after the 3rd time and they didn't even make the situation better they just hung up on me. You guys are not professionals. I'm extremely saddened that they treat parents like this, I'm always a nice person and when I walk up they don't even greet you or look at you in the eye and scold you if you don't bring in your insurance card, (they make copies of your insurance every time. ) They are just rude, unprofessional and only care about the money. I want a pediatrician that cares about my kids as well as us. If your looking for a great person to care for your kids this is not it. Dr. Weidman doesn't even look at your kid he's just very robot like and looks like he can't wait to get out of the office. Dr Bierman is nice but not worth the office staff and their problems.

I was looking forward to our first visit with Dr Weidman until he had an intern examined my…read moredaughter. I was not happy but agreed and during our exam Dr Weidman rudely interrupted and had the intern stop and go into another room to look at something more interesting than my daughter. He races in and out and therefore you feel rushed on every appointment.

Seven Years of Gratitude We have been seeing Dr. Bethany…read moreStafford since the day our son was born, and now, at 7 years old, we feel incredibly grateful to have had her by our side through all these years and so many milestones. Dr. Stafford is so much more than an amazing pediatrician. She is warm, compassionate, patient, incredibly knowledgeable, and truly cares about the children and families she serves. She has always made us feel heard, reassured, and cared for, and we have trusted her completely with our son's care from day one. One of our favorite memories happened in her office when our son lost his very first tooth. Dr. Stafford announced his first lost tooth to the whole office, and everyone cheered! He even got an extra toy to celebrate. His smile was from ear to ear--he was absolutely beaming with pride. It's a small moment, but one we'll always remember because it captures the warmth and joy Dr. Stafford brings to her practice. After seven years, we truly can't imagine having anyone else as our son's pediatrician. We are so thankful for her, for the care she has given him, and for the peace of mind she has given us as parents. She is truly one of a kind, and we recommend her wholeheartedly!

They are a very caring office. They take the time with patients and are really considerate of their…read morelittle patients.

We love Dr. Altmann - she's available and knowledgeable at all hours. Throughout covid, viruses…read morefrom preschool, growing pains, and falls -- her office is so attentive. I'm never treated in a pedantic way and my concerns are validated. Super professional office to boot. They truly understand children.

Highly recommend Dr. Tanya! As a new mom, going to the office puts my mind at ease. Any concerns…read moreI've had about my little ones' health or nutrition get answered immediately. I also want to mention the staff is always so welcoming and attentive to any needs while at our appointment. Very lucky to have found this office!

I have been going to this pediatric office for 11 years with both my children. I have had good and…read morebad experiences with the medical staff. However I have never gone wrong with Dr. Melin who is my first choice. Dr. Melin is very accurate in her diagnosis and treatment of any given condition. Dr. Melin is thorough in her explanation and diagnostics. My child has ADHD and her understanding of his personality is very important to me. In regards to the office staff it is a hit and miss. Some of the ladies are very nice and some others not as helpful. If you have an appointment the waiting time is reasonable. Appointments the same day may require an hour wait time.

Dropped off immunizations on 7/29 . Called three times, spoke to someone who was not able to help…read moreme. Emailed Doctor from the app. Doctor responded that this portal system you are using will no longer be supported very soon and a new portal system in the new records system will replace it. Most doctors are not even looking at this system any longer. It was just a fluke I opened it to get an old record on a patient and found your message. What the heck?????? This is their own app. How else am I supposed to get a hold of them.

Great pediatric urgent care, I really like that you can book a same-day appointment online. They're…read moreopen on weekends and stay open until late, which is incredibly convenient for working parents. Wait times are minimal, and the doctors and nurses are attentive and caring. They also accept many insurance plans, which makes visits much easier. Highly recommend for quick and reliable care for kids!

I'm extremely disappointed with the care my 17-month-old daughter received from Marci Spruill. She…read morehad been spiking fevers for several days, as high as 105, without any real cold symptoms. Given that she was hospitalized and intubated at 13 months, we were obviously terrified and I advocated for a full workup. I specifically asked for a urinalysis to rule out a UTI. Marci refused and told me, "kids this age don't get UTIs." She told us we needed to ride out the virus. After SEVEN days of my daughter continuing to spike fevers and be in pain, I took her to CHLA tonight. She has a UTI. A urine test may have been inconvenient and uncomfortable, but it would not have hurt to rule it out. When a toddler has ongoing high fevers without an obvious source, sometimes you have to look beyond the most obvious explanation--especially when a parent is telling you something isn't right. I specifically advocated for the test that ultimately diagnosed my daughter, and I was dismissed. If this review helps even one child avoid suffering for an extra week because a parent's concerns are taken seriously, then it's worth writing. Shame on you, Marci.

I truly believe in devine connections; and from the moment I brought my 7 month baby boy in for an…read moreurgent visit because his doctor at the time was on vacation- my heart knew she was the one my baby boy needed as his pediatrician. And almost two and a half years later, through surgery, different diagnosis, Dr. Kalu has been a voice of expert reason in a way that supports our family in making decisions that are fully informed. Her bedside manner is unmatched. He office staff are very professional while holding grace for the unexpected. Thank you, Dr. Kalu and staff.

I would not recommend bringing your baby here. My baby started crying and screaming the moment she…read moretouched him, and I've never heard him cry that hard before. She was not kind or gentle, and the entire experience was very upsetting. Overall, it was a horrible visit, and I would not return.

Booked two separate appointments to see Dr. Altman. Both times I drove 30 minutes with a newborn,…read moreBoth times showed up, and was told the doctor wasn't available. No call, no text, no email either time. Both times I was pushed to a provider I'd never met, one of whom approaches vaccine schedules differently than the doctor I specifically chose. You don't pick a pediatrician for a newborn and then accept a random substitute. That's the whole point of picking one. Found out the office doesn't do its own scheduling. It's handled by a centralized team elsewhere. So the staff in front of you can't fix anything and the people who can are unreachable. It's a disconnected company, and every basic interaction takes triple the effort it should. New parents -- your time and energy are finite right now. Spend them somewhere that can manage a calendar. Look elsewhere.

If I could give this office zero stars, I would. The customer service is unacceptable, particularly…read moreat the front desk. The receptionist (with lashes) consistently rude, unhelpful, and lacks basic professionalism when interacting with patients. Simple questions are met with dismissive attitudes and lacks any kindness. This is especially disappointing given that the physicians appear to be highly qualified. Unfortunately, the front office does not reflect the same standards. The front staff represents the practice, and their behavior leaves a very poor impression. I strongly hope the doctors and management address this issue, as no patient should be treated this way in a medical setting. I am pretty sure she has no business working in the Medical office and has no education whatsoever.

Location 4 stars: In the trendy Village shopping complex in Woodland Hills, California, near…read moreCostco, on the second story of a building right above Tender Greens. Plenty of parking in the structure and the open lot behind it (free for the first 1.5 hours) but be prepared to walk a little since Costco customers keep the parking lot pretty full. For a much shorter walk, there is also a drop off location and paid Valet parking behind the building. Venue 4 stars: Beautiful building. Access via stairs on the side or an elevator behind the building. The lab which I visited has a separate entrance directly across the offices. Staff 4 stars: Most of my interaction was automated. Lab visits are walk-ins but you do need a referral from your UCLA doctor before you go. Once you enter, you sign in on a tablet and will then start getting text alerts on your phone. When you turn comes, the text will tell you which station to go to. Once you arrive at the station, you are greeted by a lab technician who logs you in and performs the necessary lab work. My lab technician was polite and efficient. Wait Time 4 stars: I am not sure if it is always this good, but I only waited 10 minutes. The Bottom Line 4 stars: A solid option in a pleasant and convenient location. Highly recommended!

Warning! You may not be covered even if you have insurance. Be prepared to pay $1300 for one office…read morevisit. I used the search tool from my insurance website to find a doctor at UCLA Health believing I had coverage. I didn't know I was "out of network" until I received a bill a month after my visit! Yes, I made a mistake. But as a consumer, navigating the system is not something I do everyday. The "professionals" who book your appointment, who do this work everyday, won't check your coverage and don't care. I filled out pages of pre appointment forms and uploaded a copy of my insurance card and had no reason to think I wasn't covered. It's going to take me some time to recover from this bill for ONE OFFICE VISIT. Meanwhile, I still pay a lot for health insurance, like everyone else. Make sure you're covered!