As a parent, finding the right pediatrician is crucial, and Agoura West Valley Pediatrics has…read moreexceeded all my expectations. From the moment you walk in, the atmosphere is welcoming and kid-friendly, which immediately puts both children and parents at ease. The entire staff is incredibly professional, compassionate, and genuinely caring. ALL the Doctor's are phenomenal. They take the time to listen to all concerns, answer questions thoroughly, and provide clear, practical advice. What I appreciate most is their ability to connect with my children, making them feel comfortable and safe during check-ups and vaccinations. The office is well-organized, and appointments are easy to schedule, with minimal wait times. I highly recommend Agoura West Valley Pediatrics to any family looking for exceptional pediatric care. They have created a warm, supportive environment where my children receive the best possible medical attention.

DO NOT let your child see Dr. Weidmen. My son just came from an appointment with him, and it was…read moreabsolutely traumatizing. He gave my son ZERO prep for a nose swab and then very aggressively shoved it up his nose, making my son cry and thrash in reaction. He then used a tongue depressor very forcibly and without warning to do a swab of his throat so aggressively that my son immediately threw up in reaction to it. My son is three years old, and while I understand medical tests can be difficult for them, if the doctor had given me ANY CHANCE to prepare my son for what was about to happen, this could have gone differently. My son was crying, asking what was happening to him, and said he didn't want anyone to touch him anymore. This is not how a three-year-old should feel after a doctor's visit. This type of experience is what makes children scared of Drs. and is completely unnecessary. I will say, outside of this experience, we have loved this practice--especially my son's two primary care providers (although they have both left the practice at this point--sadly). There are so many wonderful doctors and nurses here, but this experience with Dr Weidmen was SO BAD that I had to let other parents know that he should be avoided if possible.

She is so patient and sweet The office has such a nice…read moreatmosphere for kids, and everyone was very welcoming. We had a really great experience overall!

Dr. Zafaranchi and her staff are kind, and effective. We have not had any problems with our…read morechildren's care for the past 10 years. Although there still can be a wait time with an appointment, this is true for many providers. I am satisfied with the service we receive from this practice. Thank you.

I'm changing my pediatrician again. The office people are extremely rude, the only person I…read moreactually like is the nurse who gives my son and daughter shots. I called them because twice they set up wrong appointments and I was angry after the 3rd time and they didn't even make the situation better they just hung up on me. You guys are not professionals. I'm extremely saddened that they treat parents like this, I'm always a nice person and when I walk up they don't even greet you or look at you in the eye and scold you if you don't bring in your insurance card, (they make copies of your insurance every time. ) They are just rude, unprofessional and only care about the money. I want a pediatrician that cares about my kids as well as us. If your looking for a great person to care for your kids this is not it. Dr. Weidman doesn't even look at your kid he's just very robot like and looks like he can't wait to get out of the office. Dr Bierman is nice but not worth the office staff and their problems.

I was looking forward to our first visit with Dr Weidman until he had an intern examined my…read moredaughter. I was not happy but agreed and during our exam Dr Weidman rudely interrupted and had the intern stop and go into another room to look at something more interesting than my daughter. He races in and out and therefore you feel rushed on every appointment.

As a mom of three, including a kid with special needs, I've spent a lot of time with doctors over…read morethe years. I knew this practice was different from the first phone call. The staff is genuinely kind, professional and efficient. Getting an appoinment was easy and straight forward. Ana took care of us with such kindness. Dr. Tolcher is wonderful. He took his time, listened intently and explained everything with simplicity. My son has special needs and Dr. Tolcher was so kind and natural with him. No judgement, no talking down to us - and no feeling like he was trying to get to the next patient. He was fully present and focused on helping our son. Finding a doctor that is both highly competent and truly caring can be tough. We left feeling seen and understood and I'm grateful our family found him.

My daughter was very sick and we have never been a patient before and they had an opening…read more Everyone from front staff, nurses, and doctors are exceptional and friendly. We were able to get the proper diagnoses of my daughters' illness with treatment.

We love Dr. Altmann - she's available and knowledgeable at all hours. Throughout covid, viruses…read morefrom preschool, growing pains, and falls -- her office is so attentive. I'm never treated in a pedantic way and my concerns are validated. Super professional office to boot. They truly understand children.

Highly recommend Dr. Tanya! As a new mom, going to the office puts my mind at ease. Any concerns…read moreI've had about my little ones' health or nutrition get answered immediately. I also want to mention the staff is always so welcoming and attentive to any needs while at our appointment. Very lucky to have found this office!

Dropped off immunizations on 7/29 . Called three times, spoke to someone who was not able to help…read moreme. Emailed Doctor from the app. Doctor responded that this portal system you are using will no longer be supported very soon and a new portal system in the new records system will replace it. Most doctors are not even looking at this system any longer. It was just a fluke I opened it to get an old record on a patient and found your message. What the heck?????? This is their own app. How else am I supposed to get a hold of them.

My children have been seen here for years: 7 to be exact. I love the staff. The doctors are…read moreattentive, caring, and thorough; exactly what every parent wants and expects from a doctor. The nursing staff are patient, and kind; exactly what I expect, as well. However, ever since the medical group went "corporate" a couple years back, making appointments have been very challenging. No, I don't want to talk to someone in a call center. No, I don't want an appointment for today. No, I'd like to make an appointment for an annual checkup more than two weeks out. No, I don't want to call back next week, because you can't make appointments more than two weeks out. I would like to talk to a live person, at the office, who understands my needs. This new management system is sadly very unimpressive. If I can not reach the staff for my needs today, I'm afraid to know how difficult it would be if I need to reach them during an urgent moment.

Great pediatric urgent care, I really like that you can book a same-day appointment online. They're…read moreopen on weekends and stay open until late, which is incredibly convenient for working parents. Wait times are minimal, and the doctors and nurses are attentive and caring. They also accept many insurance plans, which makes visits much easier. Highly recommend for quick and reliable care for kids!

Yea! Just drove down from Santa Clarita because their hours says open until 10:00pm. Thanks jerks!…read more Daughter is having a medical issue! Thanks again!

I truly believe in devine connections; and from the moment I brought my 7 month baby boy in for an…read moreurgent visit because his doctor at the time was on vacation- my heart knew she was the one my baby boy needed as his pediatrician. And almost two and a half years later, through surgery, different diagnosis, Dr. Kalu has been a voice of expert reason in a way that supports our family in making decisions that are fully informed. Her bedside manner is unmatched. He office staff are very professional while holding grace for the unexpected. Thank you, Dr. Kalu and staff.

We just had a visit for our seven month old. When we began talking about vaccines, we expressed…read moreour concern about multiple shots at one time and asked are there ways to schedule it out more safely. The Doctor didn't provide any information or support and made us feel uncomfortable with her silence. We were prepared to do one of the vaccine shots today but instead of talking to us about it the doctor abruptly ended the visit and made us sign a document stating that we refused vaccines. Her bedside manner was horrible, and when one of us asked a question and she start answering it without actually understanding what was being asked and we tried to clarify it she snapped at us in a very condescending way. We are now searching for a new Doctor, one who will intelligently discuss the vaccines and all the options.

Kids &Teens Medical Group -West Hills Has been a great…read moremedical experience for my daughter. Front desk personal was kind and ontime. The experience with the Primary Care Doctor is efficiently great . They show Care as well as explaining the dos' and donts'. We five this office with the staff 5 stars!!! Tameka & Kadeana

If I could give this office zero stars, I would. The customer service is unacceptable, particularly…read moreat the front desk. The receptionist (with lashes) consistently rude, unhelpful, and lacks basic professionalism when interacting with patients. Simple questions are met with dismissive attitudes and lacks any kindness. This is especially disappointing given that the physicians appear to be highly qualified. Unfortunately, the front office does not reflect the same standards. The front staff represents the practice, and their behavior leaves a very poor impression. I strongly hope the doctors and management address this issue, as no patient should be treated this way in a medical setting. I am pretty sure she has no business working in the Medical office and has no education whatsoever.

Location 4 stars: In the trendy Village shopping complex in Woodland Hills, California, near…read moreCostco, on the second story of a building right above Tender Greens. Plenty of parking in the structure and the open lot behind it (free for the first 1.5 hours) but be prepared to walk a little since Costco customers keep the parking lot pretty full. For a much shorter walk, there is also a drop off location and paid Valet parking behind the building. Venue 4 stars: Beautiful building. Access via stairs on the side or an elevator behind the building. The lab which I visited has a separate entrance directly across the offices. Staff 4 stars: Most of my interaction was automated. Lab visits are walk-ins but you do need a referral from your UCLA doctor before you go. Once you enter, you sign in on a tablet and will then start getting text alerts on your phone. When you turn comes, the text will tell you which station to go to. Once you arrive at the station, you are greeted by a lab technician who logs you in and performs the necessary lab work. My lab technician was polite and efficient. Wait Time 4 stars: I am not sure if it is always this good, but I only waited 10 minutes. The Bottom Line 4 stars: A solid option in a pleasant and convenient location. Highly recommended!

I had my annual physical at UCLA, it's my third or fourth year coming here, the care quality was…read morebetter and I have to say, the service has improved compared to previous visits. The front desk staff were friendlier and more attentive, and I didn't have to wait long to be seen. It's also super convenient that the lab for blood work is located right next door.