My brother has been a resident at Verde at Howard Square West for the past few months and since…read morethen it has been one major issue after the other. Upon moving in the apartment was extremely filthy and smelly, you could tell it was not properly maintained or cleaned before they setup the move in for him. Within weeks of moving in both the refrigerator and microwave in his unit stopped working randomly. After he submitted numerous maintenance requests, it still took them ONE whole month before they finally repaired it. He also complained and submitted a maintenance request over two weeks ago for someone to replace his air filter in his unit and till this day the air filter has not been replaced. I recently came to visit and I can confidently say that the living conditions at Verde are unbearable and unpleasant. The overall quality of the building is horrible. The floor tiles in his bathrooms are misaligned and have spaces in between them that can cause an injury if you step on it barefoot, the hallways have a foul odor and if you still happen to come for a visit you will be met with numerous "F U" signs that people have carved into the wall. To top it off "Nia" in the leasing office is rude and she should not be in a position of customer service. She clearly does not care about the concerns of the residents.

been here for about three months I had an issue with getting a storage unit and Im so grateful for…read moreJune the maintenance guy he went over and beyond to help me to make sure that I got the proper unit took his time made sure I got my keys before he even left work. Awesome truly appreciate. it thanks June

We have lived here for seventeen months. In the beginning everything was good. When we first moved…read morein we felt like some in the Leasing Office made living here fun. Danielle (who is no longer here) made us feel really welcomed here, and Chris was very pleasant and welcoming as well. Now, management has changed and fun living and feeling welcomed here is no longer a feeling for us. The amenities here are supposed to be a part of living and paying for a luxury apartment, but here that isn't the case anymore. We used the Community Room for a friendly and fun gathering for the holiday. We were given permission to use the room. After using the room we were first charged $1,000. After retaining an attorney, he advised us that there is nothing in our lease stating that they can charge us for using the room. After receiving the letter from our attorney Christy and Jasimon changed the $1,000 to $500. Which we haven't paid, because it's not valid or fair. I feel like we were targeted for them to get extra money from us for the activities that they have here. People use that room all the time, even the night before we did and they were not charged. A fact that I know! It seems like since management changed, everything has changed for the worst. Why live in a luxury apartment if you can't utilize the amenities that you're paying for? I have had two packages stolen that has still not showed up. Thankfully, the two companies resent my orders to me. This week has been the fourth or fifth time that we had to put in a work order for the microwave. It keeps cutting out, and tripping the breaker. The last time we smelled smoke. I have asked the last maintenance guy to put in an order for a new microwave. We'll see what happens or how long this will take. I pray that living here gets better and back to fun the way it used to be.

I have lived here for three years and after JAG bought the building it has gotten so much worse…read more The leasing office never seems to work except for one lady, Jay. If she's not working everyone is goofing off or just laughing in the one girls office. I used to call and get a message to people but not any more. I submitted a service request three weeks ago about my faucet not working in the sink. Called about it. Said it'd be fixed by the end of the week. That was last Friday. Still broken. In short they do not have the same standards as before and it starts in that office. I don't know if it's poor management or what but they need to rethink who they hire and how they work. They are nice. I will say that. But really just goofing off in suits most days. My lease isn't over until December but I am not renewing. Not here.

We lived in this apt, and later started noticing roaches which we called the apt to come check but…read morenever did. When the year was about to end i received a notice to vacate the apt with no reaso or whatsoever and still sending bills and rent notice to be paid when we can't afford. i wouldn't recommend this place. never. Don't do that, it's wrong torturing people who are already suffering to make a living.

100% would not recommend. Sonia handled the tour. She said one rate for the exact unit during the…read moretour and then once I applied, she told me a higher rate. If I didn't want to pay the higher rate, I could get a unit with older appliances. The bottom of the barrel offer. Nowhere in the entire email communication mentioned the new rate before I applied. It was never agreed. Never discussed. Don't fall for their "current" prices because it'll change after you sign.

I can't say enough good things about Luke and the entire Bozzuto team. They've been absolutely…read moreamazing--responsive, caring, and genuinely dedicated to helping their residents. I've had some personal health issues recently, and they were incredibly accommodating and empathetic throughout the process. Their kindness and professionalism made such a difference, and I'm so grateful for their support. I'd also like to share a short story that really shows the kind of community Bozzuto helps foster. I was having a particularly hard day--arms full, struggling to get the door open and manage my dog, and just trying to hold myself together. I was crying when a young boy, maybe 11 or 12 years old, asked if he could help me. That simple gesture made me cry even more. He offered to carry things or even walk my dog to my apartment. I told him how much I appreciated him, but that I would get it done. He still walked up to the the elevator just to make sure I got in okay and so he could push the button for me. Whoever his parents are--what fantastic people you must be! Moments like that remind me how special this community truly is. Thank you, Luke, and the whole Bozzuto team, for everything you do and for creating a place filled with such compassion and kindness. Highly recommend!

Update -- the girls in the office are nasty, rude, hateful, and everything they do is ILLEGAL. Yet…read morethese girls say, oh dear, why did you not reach out to us lol? Because I did, but they are vengeful little things who retaliate if you complain. I don't like to call names, I'm sorry, but they are scum. There was a party so loud my walls shook, I called the police, and they said it was the loudest party they had EVER heard in Howard County or any county. The "neighbors" blasted the stereo again after the police left, and in retaliation, started jumping up and down on their coffee table and other furniture. When I told the girls in the office, they did nothing, but tried to evict me for complaining. Yes they put an eviction notice on MY door. I had to get a lawyer to stop their intentionally ILLEGAL tactics. When I say scum, I mean SCUM. There is more, but suffice to say the mgmt is trash. I know for a documented fact that the positive reviews have been PAID for. DO NOT DO NOT DO NOT MOVE HEAR UNDER ANY CIRCUMSTANCE WHATSOEVER. Now you see below evidence of crime, broken windows, etc. that is a direct result of the trashy fake mgmt NOT CARING ABOUT ANYTHING but retaliation for complaints, paying for fake 5 star reviews (evidence in posts below), and intentionally letting the complex deteriorate. I could see this happening and predicted that in 5-10 years these would be slums. They are certainly on the way! Congrats to the girls in the office and Bozutto worthless and illegal mgmt!

speaking of packages, I can assure you they are never safe. They are pretty much gone by the time…read moreyou get to the lobby to get them. Trash room/dumpsters are always overfilled. Carpet never deep cleaned (so you will see dog pee and whatever else). If you are moving in, be ready, for a bunch of BS.

My husband and I have lived at the refinery for almost 2 years and have had an overall great…read moreexperience! We love the spacious apartment , layout, and amenities. There is some overhead noise from being so close to the airport, and if you live by a trash room it can get pretty loud, but all those things are not really within anyones control and we've learned to tune it out. Maintenance is always friendly and responsive to requests. We have had some packages stolen however and there's not much the leasing office has said when we reach out about it. We have always been good about going and getting packages the same day, but sometimes people are unkind and snag them anyway. Additionally, the increase money for parking that they recently added was unexpected considering we already pay for an additional spot since we each have our own car. When we bought a new car we had to replace our old one we had more fees to pay. We already pay a lot of money in rent , parking, amenities, and trash fee ( which we do not even utilize) and the mandatory parking charges were unexpected and don't seem to keep random people out of the garage anyway. However, those details aside, we have had a positive experience with friendly neighbors, convenience to highways, and nice apartment interior. I would recommend living here!

The staff is amazing. Kudos to Jamal for the maintenance in my unit. He has come out several…read moretimes for fixing new flooring, Washer and other things. Maintenance dept is great! Front office staff=great! Shannon, Josh and Ian.

Avoid Renting Here at All Costs…read more I regret moving into this property. The management is disorganized and clearly prioritizes profits over tenants' well-being. My son has chronic respiratory issues and severe allergies, and our apartment's carpet has exacerbated his condition significantly. When I signed the lease, I was shocked to discover that the carpet in our "luxury" apartment was reused from a previous tenant. Despite promises that it was cleaned, it had a noticeable odor, visible debris (including food, hair, and earrings), and was clearly not suitable for someone with health sensitivities. I have provided ADA disability forms and letters from my doctors requesting reasonable accommodation to replace the carpet, yet management has refused to address the issue unless I pay out of pocket. They've shown zero empathy for my child's health and have ignored their responsibilities as landlords. This experience has been nothing short of a nightmare. If you value your health, your family's well-being, or even basic respect from property management (Mayra Marquez-property manager, Scott Goldberg-regional manager, and Keith Gillan-chief operating officer, do not rent here. Pros and Cons of Living Here Cons: * The apartment is falling apart. * Poor security measures. * Lack of communication from management. * Dirty and poorly maintained interiors. Pro: * The view from the outside is nice.

The only good thing about living here is the maintenance team -- they are responsive and do their…read morebest. Unfortunately, everything else has been a terrible experience due to property management. The first red flag came two days before move-in, when we were suddenly told our apartment wouldn't be ready for another two weeks. After almost a year with no issues, things got worse when a roach infestation began due to overcrowded apartments nearby. Instead of handling it promptly, management delayed inspections and extermination over and over, forcing residents to live with pests. On top of that, despite months of documented requests, no lease renewal or transfer options were ever provided as my lease end date approached. The manager avoids calls, emails, and any direct contact, showing no accountability for residents' concerns. This community could be fine if not for management's negligence. The poor communication, failure to address habitability, and disregard for residents make it impossible to recommend.

I just moved here a couple days ago. I was definitely looking for a better apartment situation…read morebecause I was EXTREMELY unhappy with where l was. I will update with more details later, but for now, suffice it to say...our leasing agent (Chantel) and the manager (Ashley) were both very helpful and personable. We're now on a first name basis with the maintenance technician, though with a name like Pharoah, how could you not remember. He has also been very personable and responsive... We already feel more welcome in 2 days than I felt at my old place in over 2 years. The only reason for the 4 star review is for the hot water heater not being the greatest and the steps up to garden apartment landing are VERY steep and slightly sloped so you have to be really careful if you're carrying a bunch of stuff or you have any stability/clumsiness issues. Overall though, I'm thrilled to be here!

Danielle and Candis thank you for an amazing Brunch on Sunday! The food was awesome. Thank you for…read moreyour professionalism, and positive attitude. Sandy Farms is a clean, nice place to live. Danielle and Candis thank you for hosting a Meet and Greet for the residence. Keep up the fun events at Sandy Farms. Thank you, Danielle and Candis!

From the owner: Start Fresh in Severn, MD. Every once in a while, it feels good to switch things up. Whether that…read moremeans learning a new hobby, forging new friendships, or moving into a new home, a change of pace can make us feel alive. At Sandy Farms, we've designed the ideal community to keep you entertained and engaged all year round.

This is a horrible apartment complex. Although the reviews rate it a 2, in my opinion, it deserves…read morea zero. I have lived in this complex since 2014, and the problems began in 2016 under property manager P. Kemp, whose behavior I found to be unstable and unprofessional. During my tenancy, I was falsely summoned to court, had my car wrongfully towed, and was approached at my door by the property manager accompanied by a police officer who lives on the property, where I was falsely accused regarding my disability tags. Despite providing proof that my rent was paid on time, I was still charged a late fee. I also reported a tenant who harassed me, yet no appropriate action was taken. When I escalated my concerns to the Vice President of the management company--since the property owner is inaccessible--he yelled at me and dismissed my concerns entirely. Additionally, when maintenance requests are made, the repairs are often incomplete or poorly handled. The staff turnover rate is extremely high, which contributes to the disorganization and lack of accountability. Several Black women in this community have reported experiencing similar harassment and mistreatment. When I raised concerns about the issues I was experiencing, I was met with a notice that my lease would not be renewed and was dismissed by Tony Perichino, the Vice President of their management company. There is no direct access to the property owner. I am currently paying approximately $3,000 per month, including gas, electricity, water, and sewage, for a one-bedroom apartment. DO NOT MOVE HERE.

DO NOT BREAK THE LEASE UNDER ANY CIRCUMSTANCES!! EVEN IF LIFE HAPPENS AND IT'S NOT YOUR…read moreFAULT!!!!!!! Unfortunately, we cannot give FIVE STARS like most people who have given them such wonderful reviews. It's more like a negative ZERO! To the Company and its OWNER, rules, policies, etc... I will say this with A WARNING, DO NOT MOVE HERE!!!!!!!!!!!!! What seemed to be a blessing, became a CURSE. A nightmare. And it is still A NIGHTMARE. We are going to continue to tell OUR STORY about this place to make people aware of how they did us. OUR STORY: Back in 2011, my husband and I were excited that we were approved for a 1 bedroom. Only had the keys for 3 days because just as soon as we had good news to share, our situation made a complete turn for the worse. My husband lost his job. Sadly, we did not get a chance to move our things in. Went to the office and talked with the manager telling the manager our situation. We had no choice BUT to break our lease. No job. No money to afford the place. We turned the keys in and left. Fast forward. It is now the Year 2021. We got a letter in the mail stating that they had been to court and won their case. We were never notified of this matter. [A strategy these companies use so you can't fight it! They don't want you to show up!] The letter also states that we now owe them $20K and the process of Garnishment of Wages has begun. Now the company my husband works for is fully aware. How did they come up with $20K and we were not even in the apt for a month?!! Instead of charging us for the breaking of the "Lease Fee", they stated due to the amount of time the apartment was vacant caused the fee to go up to $20K. This is INSANE! Serenity Place at Dorsey Ridge Apartments (at that time) was fairly NEW; we doubt very seriously they had a hard time putting other people in there. Even still, if the place was unoccupied for even 6 months--$20K still DOES NOT ADD UP! So how did they come to terms that we owed them $20K!!!!!!!!!!!!!!!!! Today, 2025, they are still haunting us and are causing us such hardship. Received another threatening letter yesterday about this same matter. The balance is now $15K. We do not have this kind of money. Paying them $800 a month is robbery. Also, they will put you in a rental credit database that would hinder you from renting anywhere else. WE REGRET THE DAY WE EVEN LOOKED AT THESE PLACES. DO NOT MOVE HERE. IF YOU FALL UNDER A CIRCUMSTANCE THAT IS BEYOND YOUR CONTROL AND FORCES YOU TO BREAK THE LEASE-----YOU MAY WANT TO RECONSIDER MOVING HERE!!!

The property is located about two miles from MD Live Casino. The front desk staff are polite…read more Rentals are pricey (1BR approx $2600 with varied rates). The building is modern, secure and clean. Packages can be delivered any time since someone is always around. Someone had Chipotle delivered to the pool while we visited. (Not advisable since delivery people can't get to the pool alone) The gym had great equipment. The social room has a pool table and other games. The entire lounge on the second floor is perfect for parties and celebrations. The fire pit is a nice touch. There are only two restrooms for gatherings. There is a full kitchen and bar area (bring all your own supplies). Parking is limited but a strip mall parking lot is within reasonable walking distance.

Love this place. Been living in my amazing residence for over 2 years. Great staff and lovely place…read moreto live.