I've been coming to this location for about 6 months. Miguel and Jane are excellent in what they…read moredo. The facility is always clean. Jermaine and Charlene display great professionalism when you come in. The grioe that I have is how they book appointments. Depending on the day, there could be only one therapist trying to treat 50 people in one day. Appointments are not spaced out properly. Appointments should not be scheduled every 20 mins. It's not fair to the patients or to the therapists. There are times where I have to wait up to 20-45 mins to be seen due to overbooking. This needs to be rectified. To satisfy the demands I think more therapists should be available or provide enough time between patients appointments.

If you are looking for timely therapy, this place is not for you. I am currently about to finish my…read moresecond track of therapy over 2 years and I do not recommend this place at all. They are constantly overbooked and because there is no waiting room to speak of, all the overflow clients are spaced all around the front of the building. My main issues are overbooking and changing appointments without consulting me. My appts. would be scheduled for 9:40, I always arrived at least 10 mins early and just like today as I'm writing this, it is almost an hour that I am waiting to be seen. I would say this happened with 85% of my appointments with wait time past my appointment time averaging between 40-1hr. I also would constantly get text messages telling me that I had an appointment on a day not on my original schedule. Sometimes those text would arrive the day before. I was constantly having to try to change them back or to another day. This is the only therapy company I have used but I would def not recommend them.

My visit today was bitter sweet. I'm happy that my knee is almost fully recovered, but sad that…read moretoday was my last PT session with my favorite therapist at WSPT. When I first started my therapy four months ago (wow), I was on the fence about this place and almost gave up. It's the first time I have ever really injured myself, especially my knee, and didn't really know what to expect. I went through several PT's there and wasn't really happy with my experience at first. However, after being shifted around to several therapists, I finally landed in the hands of someone who I felt the most comfortable with. She's very professional, personable, passionate about her patients, informative, and most of all really sweet. I can go on and on! You can tell when someone really Loves their job and is passionate about what they do. With that being said, I would totally recommend this place to friends and family. I would especially recommend that you get with the PT(s) that took care of me, Christina Brigante. She's awesome and knows her stuff. She will get you back to better in no time. Even though Christina was my favorite (LOL @ Nick), I have to give a shout out to Nick Malize! He was my second back up PT and was also fun to work with. He's just as good, knowledgable, and a really nice guy. I'm glad that they both teamed up to help me progress with my healing. They will be missed! The facilities are really nice, clean and fully equipped! There's also plenty of indoor parking and it's FREE. All good stuff. Good Luck with your experience and Happy healing!

The receptionists were rude and unprofessional. As an elder with sciatica and in excruciating pain,…read moreI was given the runaround after no one asked how could they assist me -- they never looked up and I had no other recourse but to announce my presence. It appears as if you don't speak Spanish you're considered a non-entity -- what a shame

Bet pleasant and helpful staff. Parking is difficult if your not a resident of coop city with a…read morespace in the garage. they treated me well and seemed to get the back fixed.

Long term patient. Supportive and knowledgeable team.read more

Clean office and respectful well meaning staff but availability can be tight and getting a call…read moreback can be two to three days after the message was left. Good for maintenance and a referral. Dr. c is really caring and the fact that she can do gyno exams too is helpful since I've never had one. Keeping Psychiatrist coverage can be tricky thought just try to get your referral slips for more complex issues .

Great patient relations!! Dr listens to your concerns. Front desk is amazing. Wait time is a bit…read morelong but the service provided makes you forget about it. Thank you for all you do!

Knowledgeable doctors, great staff. was able to help moderate my pain after being hurt on the job.read more

I was referred to Dr Cean after a NYC doctor who previously treated me no longer accepted my…read moreinsurance. What a fortunate experience for me! Dr Conrad Cean has been the best thing that's happened to my challenged herniated disc back in years. I've just completed the second series of epidural injections. Dr. Cean explains everything thoroughly in an easy to understand way and has professional and experise that is sublime. As a former R.N., I've worked with a lot of M.D's and Dr. Conrad is an A+ in my book! Lynne G

Warm friendly atmosphere which is the first step in healing. Support and kindness all around. I…read morework as a nurse in the community, I find this place essential for the aging population. It is also great for sports injuries and the like. Highly recommended.

Excellent & caring serviceAlways professional but treats everyone as if there are a part of the…read morefamily.

Good day my family member was on manor 3 she was recently…read moredischarge to home with 24 hour service, i must thank the social worker Ms. Vivet who coordinate this effort so my mother could receive this service, she was prompt, respectful, and always in communication with me regarding everything, even when my mother Ms. Perez leaves, she was still checking in, this is EXCELLENT with capital. Good job.

I want to send a special thanks to Ms burrell Ms Rogers Ms James Ms Gayle Mr Laarnel registered…read morenurse and my homegirl Eva. They all took care of me like family in my time of need. And let me not forget the social worker Christina who helped me so much. I will be leaving tomorrow I will have every single staff member in my heart always. Thank you and God bless.

Highly recommend for all your physical therapy needs. Luisa is the best and has the patience of a…read moresaint and very knowledgable.