"I don't write a lot of reviews but I felt compelled to write one about Optimum Physical Therapy. I…read morerecently had knee surgery and my friends and family cannot believe how quickly I am recovering. I owe it all to Optimum Physical Therapy. They have a beautiful, easily accessible facility with ample parking but it is the attitude and expertise of the staff that differentiates them from other PT companies. They are not a chain just looking to bill your insurance company. Their people care and they push you to get better as quickly as possible. If you need PT go to Optimum Physical Therapy and you will be happy you did. I am. "

This is my third time using Optimum for my physical therapy services for various issues. I keep…read morecoming back because of the excellent care I have received from everyone in this practice. The entire practice is professional, kind and caring - from the therapists to the PT assistants to the front desk staff. I have recommended this practice to my husband, neighbors, and friends. If I have need of PT services again in the future I feel confident that I can trust Margaret, Gina, and their staff to provide the care I need in a compassionate and caring environment.

Everyone who works there is professional. The facility is clean and the equipment and "beds" are…read morewiped down after every patient uses it. The therapists are cheerful and the aides help provide for a comfortable overall experience. Zero attitude! :) Thank you. When you're in pain and exercising, the last thing you want is to feel pushed or rushed . Not here ! There's no pressure and they always ask how you feel as you complete your exercises! I would highly recommend this place. Everyone cares to do a good job!

I messed up my back about two months ago and was recommended this office from my ortho. I chose it…read moresince it's close to home and am so happy that I did. Everyone is super nice and welcoming and the therapists that treat me are so good that even after only 7 visits my back is feeling so much better!

I have never looked forward to physical therapy before, but this place is a delightful change…read more Everyone on the staff, from the front desk to the owner-manager Alex, is sincerely friendly and completely engaged. Other PT places I've succumbed to have been marked by tension in the air because the friendliness is superficial, the smiles glued on. Or the young PT staff gave me an exercise with a number of repetitions and then huddled in the corner to talk sports and their recent weekend frolics. Not so here: I feel an improvement and where I used to go home feeling depleted and pessimistic, I walk out of RSPT feeling stronger and hopeful. And aside from the congenial atmosphere, the exercises I've been asked (very sweetly) to do make sense. I don't see other patients given identical routines: the place is more like a cheerful gathering of neighbors (for a common purpose) than a factory. I can't recommend them highly enough! ==================================================== An update. Tomorrow is my last visit of 2025, because Medicare will only cover 28 visits in a twelve-month period. My enthusiasm for this practice and the people in it has only increased. The atmosphere is friendly without artifice, not the professional friendliness of people who would really rather you go away so they can continue chatting about last night's sports event. You might not notice it if you knew me six months ago, but I feel stronger and more mobile. This is not, I assure you, because I religiously do the exercises at home. (Long pause here.) But it is because the people I work with, especially Francy, Melissa, now and again Alex, Hannah, and Annabelle, have understood what exercises might help me and have guided me through them. The pleasantness begins at the front desk: Arlinda, Madeline, Michael -- all genuinely solicitous and humane. I think they understand that people come to PT with a certain amount of pain, impairment, and the accompanying embarrassment. Because of the gentle-spirited, light-hearted owner, Alex Sherman, the feeling of uncritical welcoming acceptance is felt all through the practice. I am sad to leave -- it feels like the last day of summer camp -- but I hope to be back in 2026.

Riverdale Sport PT really showed me how it feels to have a genuine care team. Most caring physical…read moretherapists I have ever met, especially Francy. I look forward to my appointments every week! Front desk is wonderful and making appointments is always easy even with my hectic schedule.

My first session here was alright. The therapist went through all the aspects of a good therapy…read moresession - e-stim, ultrasound, manual therapy, stretching, strengthening exercises - so I felt pretty confident that I would see some results regarding my pain. My insurance doesn't fully cover the sessions. It was first explained that $60 would cover the first 4 sessions then it'll be $25 per session. The next time it was explained to me that it's actually $60 for 3 sessions, $45 for the 4th session and the $25 for the rest of the sessions. Mmm... Confusing, but ok fine. At my second session I had to wait 30m to be seen - why someone didn't have me jump on a stationary bike in the meantime is baffling. When the therapist finally arrived he didn't know which area he was treating on me - I had to correct him! He gave me manual therapy (didn't ask which area was hurting), then e-stim with a cervical instead of lumbar hot pack. Once that was done he proceeded to massage my back with a massager and then said "ok you're all set". All set?! All set for what?! I had to ask him to at least do some stretching! So here is where the problem lies, why would I pay $60 out of pocket for a 30 minute mediocre therapy session? 5m manual therapy, 20m of laying down with a hot pack, 5m of massage with a massager. So I was treated by a therapist for 5m for $60?! And how come the treatment part of the session was about 45m but the second 30m? I am a physical therapist myself (surprise!) and I was VERY disappointed with the care. Their time management is horrible. Why schedule so many appointments at the same time and have patients sitting around with nothing to do. Little do they know the sacrifices I had to make to even attend the session (ie child care, traveling, paying out of pocket). For the amount of money I would be paying it's best for me to head to a massage parlor and join a gym. If my insurance were to cover the sessions fully I would look into going to another facility where the therapy was more intense, the equipment wasn't outdated and the staff was more invested in their work. Hopefully there are others having a better experience here.

Universal came up when one of my sisters randomly searched for a Physical Therapist near my mom- so…read moreif she needs to cab it (which won't happen), this would be a good option. Hubs carved some time working from home on a Wednesday to bring my Mom for her first assessment appointment to determine the source of her pain. Based on that, we'd proceed with a Saturday appt. Universal is a multi-functional building housing other businesses underneath the #6 train in the Pelham Bay area. Front Desk was pleasant as was my Mom's therapist Tarek- who was extremely considerate of my Mom's age and her pain. He massaged, iced her knee, used electric stimulation and had her do a series of strength leg moves. And in the 45 minutes we were here, my Mom felt a bit of relief. However, it was a real eye-opener when I noticed dirty seat cushions, a torn and disgusting stool seat cover and dingy massage plastic oil bottles. Service is great but aesthetics could use some help. If this place didn't give me the heebie jeebies, rating would be at an all time high.

I went to RPT in Larchmont for physical therapy after a total knee replacement. I had the best…read moreexperience ! The facility is large, immaculate and well equipped. Parking , a concern of mine, is perfect - free, and right in front of the building. Dallin, my PT , is excellent. He gave me individual attention and encouragement. I enjoyed each therapy session and felt stronger and more confident. Each session Dallin added exercises that really helped me walk better but I never felt stressed. I am now walking pain free and have a normal gait. Thank you Dallin and Recovery Physical Therapy. Diana B

I went to this place for physical therapy back in 2021 because the muscles in my right leg needed…read morestrengthening. The staff were kind, respectful, and considerate when scheduling appointments and were always flexible when changes needed to be made. The therapists were also kind and respectful during therapy. They didn't try to rush you through your sessions and would adjust your program to address any new concerns related to your therapy. I am excited to be going back next week for a pinched nerve that I know will be addressed with the best of therapy.

Five stars just aren't enough to award to Westchester Sports Physical Therapy. From Rachel at the…read morefront office to all the therapists, everyone was friendly and helpful. I worked closely with Jim who was professional, caring and competent. He was so fabulous that, if I could, I'd absolutely adopt him!! Sam, who evaluated and worked with me was incredible. Everyone, including Abe and all the assistants, were so very helpful. The facility is large, open and has a full range of equipment. My problem was probably the result of an injury even the doctors couldn't fully identify. But Jim managed to zone in on my problem and get be back to where I could run again. Something I never thought would happen. He was patient, watched carefully to see what worked (and what didn't), gave me home exercises and loads of incentive. Now I'm almost totally pain-free and able to run again. All thanks to Jim. Without any hesitation, I recommend Jim and Westchester Sports Physical Therapy.

Way too busy and I feel like I am not getting the best care. This place also seems too disorganized…read moreand there are always new therapists and aides in and out. It makes you wonder why there are always new people working there and it seems like a lot of people leave for whatever reason. I'm definitely looking to find somewhere that meets my needs and that has a physical therapist that cares more about patient care and less about getting bodies through the door.

I've been going there for an injury and subsequent surgery and the staff is incredibly kind and…read morepatient. Mike, the physical therapist I see pushes me to improve but does so with empathy. He has patiently worked with me since I started going and I can honestly say that the level and standard of care is amazing. He has helped me to improve and been a steadfast presence throughout my entire journey. I would definitely recommend using them for outpatient physical therapy and really cannot express well enough how amazing the entire staff, especially Mike is.

Dr. Mon is a wonderful therapist. He's very accommodating when my mom wanted to do some therapy…read morewith me. Her with shoulder me with my left leg. After about a week of sessions I didn't have to take a pain pill. It's still early but I think that's very positive. I'm going in right direction, just more slowly this time around.

It was the first time I came to this PT. Well it was very interesting when I first got there. The…read morewaiting area is kind of small and not much room. But once you go into the area of where the PT takes place it is much bigger. The physical therapist was a great and kind man. He really seemed to care about my problems and wanting to get me better. However, it was a very long wait cause he was the only one working so it did take a few hours for him to completely get done with me. He was switching back and forth in between patients. They do take insurance and if you do need to pay. They do take cash and credit cards. The parking is kind of weird. There is a parking lot behind the building but I assume you park in the visitors section and not the numbered parking spots. Or try to find street parking. Overall my experience was interesting but nothing bad. Except the wait time.