I love the service at Joints In Motion…read more I had a knee surgery approx 2 years ago and have been going to this facility ever since... Dr Antonio takes pride in servicing his patients no matter how busy he may be.... The receptionist is a true gem and she goes above and beyond making sure patients are well comfortable in the waiting room., I believe her name is Denise.

Warm friendly atmosphere which is the first step in healing. Support and kindness all around. I…read morework as a nurse in the community, I find this place essential for the aging population. It is also great for sports injuries and the like. Highly recommended.

The receptionists were rude and unprofessional. As an elder with sciatica and in excruciating pain,…read moreI was given the runaround after no one asked how could they assist me -- they never looked up and I had no other recourse but to announce my presence. It appears as if you don't speak Spanish you're considered a non-entity -- what a shame

Don't waste your time. Disorganized, do not respect your time, and it takes days for them to…read morereturn a call. On 2 occasions I used the kiosk to check in and waited to 10-20 minutes only to find out that the front desk system did not confirm my check-in. My session was cut short and I was not offered a make up session. My therapist spent a lot of time talking to his co-workers instead of working with his patient. Arrived for a Saturday appointment and the therapist called out. I did not receive a text, phone call, or email notifying me. The therapists follow different protocols and the exercises were inconsistent with my injury. I was instructed to do neck and shoulder exercises for a hip ailment. The sad part is that they have alot of good equipment. Go elsewhere!

I began going to PPT about ten weeks ago at the suggestion of my orthopedist's PA - and I'm glad I…read moredid. The PT team is not only competent, but pleasant and efficient. I have never been taken late for an appointment! I see improvement in my condition and look forward to even more of a recovery. In addition to my 2/week visits, I receive personalized videos of my exercise program for use at home the other 5 days/week. I have been in therapy elsewhere for other issues and never had this benefit. The facility is clean, bright and well-equipped. It is very close to public transportation via bus and near several eateries. PPT is well-named and I am happy to recommend it!

Great staff, they attended to my THR revision with care and an informed understanding of how to get…read moreme back on my feet. orthopedic care and PT help regained confidence in my right hip post op I highly recommend Professional PT.

This is in regards to the 1250 Waters place unit. The staff there are exceptional. They treated me…read moreand still treat me with concern to my needs and work with you if any adjustments are needed. The therapist Kevin, Saudi and my official therapist Demboe are great therapist. They explain everything and the massages are.to die.for.... Thanks guys. Oh before I forget Mellissa is great too....

Type of care: non existent at Times Care quality: Depends…read moreupon who is assigned to help. Office experience: None, they billed Medicare $1,149 for 1 hour with absolutely no service.

Physical and Occupational therapy ; individualized program depending upon need. Staff are very…read moreknowledgeable and caring. Front desk staff are efficient and accommodating. Location convenient for Riverdale Bronx , N.Y. residents.

I needed occupational therapy for my wrist and arm and glad this business is in North Riverdale. I…read moreworked with Monika and she did a very careful assessment for our first appointment and overall, it took me about a month of sessions to feel no pain again. She works on you using TENs and another muscle simulator that does sound waves, followed by a massage and teaching you exercises that you can also do at home. Making appointments was very easy, and the therapists are very personable and friendly. Highly recommend if you need physical or occupational therapy. Bonus points for the business allowing Mt. St. Vincent students to intern while pursuing their degrees.

Professional, knowledgeable, and and adequately experienced while dealing with myriad physical…read moretherapy challenges. One on one with therapist and necessary therapeutic modalities to deal with injuries, surgeries , and or any degenerative or arthritic conditions. I had a positive post TKR recovery due to them. I definitely recommend them going forward. Currently u

Front desk/ Appointments/ verifications and accuracy of appointments . The people who make…read moreappointments apparently do not disseminate information to other staff, it's a comedy of errors. I was informed that my insurance had to be verified, ( I had a prescription from a sports medicine Doctor) yet 28 hours later no confirmation. Called and spoke to a therapist and was told that my appointment was at 4:00pm yet made it for 8:00am plus no verification of insurance had been done. Too bad , their services were much better years ago, now nobody seems able to properly perform simple tasks .Needless to say , I cancelled the appointment . I f this is indicative of services provided, look out!

the staff is great...because of my medical "condition" Ive had to change several appts......they…read moreare so understanding and genuinely caring.....and the gym is immaculate! Highly recommend! Sharon B.

Great staff. Clean facilities. JonvI is great. Always felt…read morelike I was making progress.

I've participated in several physical therapy practices in the NY Metro area and JAG is…read moreunquestionably the best of them. Whether it was recovering from neck and shoulder injuries or two total knee replacements, the treatments were totally successful. The staff is well-trained, cordial, respectful and, perhaps most important, attentive to making sure that the exercises are performed to perfection to ensure maximum recovery. While I hope that I won't need physical therapy ever again, it's comforting to know exactly where I'll go to receive it Thomas Chartier

Had a deeply disappointing experience here. I had a referral from my hand surgeon, so I booked…read moreseveral sessions. The first session went well; the PT was professional and the staff was courteous enough. However, when I showed up for the second session, the receptionist, Angelica, informed me that the session had been cancelled and the PT was not in the office. I had taken off work and moved an important meeting to show up, so the fact that no one called or texted me was extremely inconvenient. The receptionist, Angelica, showed absolutely no emotion or concern; she didn't make any eye contact with me and behaved in a bizarre and robotic way, just clicking on the computer without acknowledging me at all; there was a total lack of any kind of social ability. While it's highly possible she is neurodivergent (in which case her behavior makes sense) this is a business, and if someone at a business makes a mistake, the mistake should be acknowledged and the inconvenience to the customer should be remedied. I won't be coming back here.