i have been with Mark Vierra of your medical group and the staff for many years. I tried getting…read moreahold of the billing department since opening and tried 6 times to get ahold of them regarding a billing matter. I finally called the office and told them if this is a outside concern regarding billing I certainly would look for another representee for the medical group. At my age I don't have that much time left to stare at a phone all day.

Have been there many times. The last time I came in for a check up. I paid over 400 in office and…read more100 seperately to the lab. I was told I was paid in full. A couple of months later, I recieved a bill for 60.00. I called to ask about it, sent in my cc receipts and they said they would take care of it. A month later, I got a bill for 160.00. I called back and they said they woudl take care of it. The bill went back down to 60. Almost a year later and many calls to the billing department, by ME! I finally decide to give in and then write a review. I DO NOT recommend.

My experience with this office taught me one thing, advocating for yourself is incredibly critical…read more I told them that I had very sensitive skin and an allergy to adhesive. No instructions were given to me post surgery on how to keep the wound covered and clean without using bandaids. When I called a few days later after a rash appeared, I was treated so rudely and they were incredulous that I hadn't been using telfa pads. I had never heard of these and was never told to use them. Then when they removed the stitches a few days later, they used a chemical cleaner and steri strips on the incision that caused my skin to bubble with fluid filled blisters. My skin literally peeled off and bleed when I removed the strips 48hrs later. The discomfort was too much to handle and they told me to keep them on for 5 days but I couldn't do it. When I went in to have them look, no one apologized. I was told, you do have sensitive skin, just let it heal. This whole experience was completely avoidable. I've had to deal with constant rash, itching and discomfort for over two weeks and am worried about scaring due to how bad the blisters and skin peeling have been. The area of blisters is a 2in x 3in area with a rash that spread to my entire upper arm.

I was excited to see that this doctor had so many 5 star reviews. After being "treated" at this…read moreoffice, I can only assume her reviews are glowing the way they are because she has the negative ones removed. We'll see if this one lasts. I have a scar on my lip. I got a shot of steroid in my lip a few weeks prior by a different doctor and the results were amazing. Minimal swelling, really decreased the scar and it looked great. But it takes multiple sessions. Since that doctor was in another city I decided to try Dr.Anne truitt. The first time I came in there, her PA Ms.Daly, gave me a steroid shot and charged me $120. Absolutely nothing happened. It looked exactly the same as it did the day before. I don't know if she even injected my lip with anything but saline, but I did not get my money's worth. I know what it's supposed to look like from having it done previously. So I called, I told the receptionist that her PA either made a mistake or didn't know what she was doing but I needed a redo, because as it was, these people took my money and did not give me what I paid for. I came back in, saw Dr.Truitt, she injected something? Into my lip. When I was leaving the receptionist said "wait you still have to pay" I said excuse me? I already paid for this service. She was fixing the incorrect work her PA did on me. She said the Doctor wants you to pay and you're not going to leave until you pay at least half. So I was FORCED to pay again for a service I already paid for. When I asked why she didn't tell me why she would be charging me BEFORE she injected me, she said "well I don't work for free" oh but you do charge people for services that you don't do correctly? And she knew what she was doing. It would have been as simple "we can inject again but I'll have to charge you" she specifically did this to scam me. it gets even better than that! When I tell you my lip swelled up so bad, I needed to go to the ER. It was so swollen I could barely open my mouth, and it started turning blue and purple and small holes were popping up out of my lip. After going to another dermatologist within a few days because I was worried something was very wrong, they told me she injected too much volume, too quickly and it resulted in damage to my lip. Not only do I have to wait for my lip to resolve, it has already been 2 weeks and it is still swollen and purple, but she it did ABSOLUTELY NOTHING TO MY SCAR. Before I left, I requested her to write down exactly what she put in my lip and how much, so when I go to capable doctor, they will know what she did to me. I called, I left messages, nothing. Only today, 2 weeks later did I receive medical records with inaccurate information, and a medical record full of derogatory remarks about me. She implied that I was "biting my lip" and that's why it was black and blue. HAHA this would almost be funny if this woman wasn't a medical professional in charge of people's faces. Even though she put 2 full pages about my "attitude" she STILL DID NOT WRITE SPECIFICALLY WHAT WAS INJECTED WHICH IS ALL I ASKED. This doctor has got to have something wrong with her mentally. And I'm not a professional, but that's my opinion. What doctor charges someone for one service twice, completely messes up their face, and then tries to bully me into saying it's my fault? I'm going to have to make a report to the medical board because I don't know what this woman is doing, but it's wrong. SHAME ON YOU TRUITT.

Greedy greedy greedy. Had to cancel 3 days prior to appointment because of a last minute work…read moreobligation and was charged $200. (When they have a huge waiting list and will refill the slot). They are not the only show in town

This review is for Dr. Allison Han, I believe she is new to the practice. I loved her so much! I…read moremade an appointment for my first full body skin cancer check and she was so respected and kind. She always checked in when moving on to a new body part and I felt very safe with her. I immediately made an appointment with her to have my 12 year old daughter looked over as well. I recommended Dr. Han to anyone who has been wanting to do a skin cancer check, but has been nervous due to the vulnerability of that type of appointment.

Beware beware!!!! Dr SCHMIEDECKE, RUDY burned me with a…read morelaser leaving brown outlines of the scars. He was actually treating to make them look better. He chose an aggressive setting. He asked me zero questions about my ethnic background, etc. he looked at the palms of my hands that was it and said because I had white skin I'm good . He falsely reassured over the last nine months that they would get lighter and go back to normal after he burned me I researched he should've chose a different setting if he was going outside of the scar lines then for the actual scars, but he did it. He didn't take pictures. He did nothing. Now I have outlines of brown outside of scars that he was supposed to have made look better.

Dr. Calame is the best. She is also the sweetest Dr. I think I have met! Yes you do wait a little…read morebit but there are plenty of magazines so just plan accordingly. Her skin is flawless, she is thorough, loves to give samples and help you in any way she can. Her front desk is very nice and helpful also. I can't say enough. She is really worth driving to Poway for!

From the moment you walk in, this office makes you feel genuinely welcomed. The front desk staff is…read morekind, organized, and immediately puts you at ease -- which honestly makes such a difference, especially at a dermatologist's office. Every provider here is incredibly understanding, thorough, and never makes you feel rushed. They truly take their time, listen to concerns, and explain everything clearly. You can tell they care about doing things right, not just quickly. Dr. Eaton is outstanding -- especially when it comes to Mohs and reconstructive surgery. His skill, precision, and bedside manner are next-level, and you feel completely confident you're in the best hands. Dr. Borok, Dr. Massry, and Dr. Eastlack are all phenomenal dermatologists as well -- knowledgeable, professional, and excellent at what they do. This office is often booked out, which honestly speaks to their great customer retention and the quality of care they provide -- so I definitely recommend calling ahead to schedule. Overall, this office sets the standard for patient care. Professional, compassionate, and highly skilled across the board. I wouldn't trust my skin to anyone else and highly recommend them to anyone looking for exceptional dermatologic care.

If you do not want to be assisted, wait 6 months for an appointment and be over charged for no…read moreservice - I would highly recommend this office.

Since I was a baby, I have had a mole on the right side of my chin area. As time went on, it grew…read moreand became sensitive. I went to see Dr. Tess. I am exceedingly happy with my procedure and how my face is healing. In a few months, I don't think I'll be able to tell there was ever a mole there. I was terrified to have this done. Now, knowing how painless it was and how it looks, I wish I had done it sooner. Thanks to Dr. Tess and all the staff!

Just left this place for a cortisone shot and can't recommend it enough! The girl who initially…read moretook me to the back was super sweet and nurse Angela was the one who injected me and was very helpful and informative :) The ladies here are super gorgeous and really nice and made me feel very comfortable and taken care of!! Everything you'd want in a med spa :)

Our loss, your gain. In my realm of metastatic melanoma I have opportunity to meet way too many…read moredoctors and Dr. Corinne Hecht is at the top of the charts. A couple of the most efficacious drugs they are coming up with happen to produce the side effect of robust growth of skin lesions and I was observed and treated by a number of dermatologists and Dr. Hecht is the one you want on your team. She moves & grooves, biopsy here and anesthetic there and before you know it your ( My ) namby pamby nature has been left at the door; high fives and get your booty out of here because there are more where you are coming from. I gladly went from Tacoma to Seattle for her services; much like driving Laguna Beach to San Diego - She is as good as they get...Saludos, john

Dr. Corinne Hecht is the best, most caring and attentive doctor I've ever had…read more If she doesn't know something, she will study to learn; if she needs to, she will contact other doctors to better understand things... She truly cares for her patients. She is not afraid to send you to see other doctors that might have more experience in a specific field... she is the best! I have a rare auto immune disease and Dr. Hecht went above and beyond to help me take care of it. Highly recommend her!!!

Dr. Alexander and his team are genuinely caring and somehow make every patient feel like they're…read morethe only one there. Care is truly customized to each person, with zero pressure to upsell anything--just thoughtful, honest recommendations. I'm especially grateful that Dr. Alexander prioritizes patients so highly that he even sees people on the weekend when needed. The results speak for themselves, and I couldn't be more thankful for this practice and the level of care they provide.

I am going to write two reviews in one here:) FACIALS:…read moreSo when you get a procedure here they offer you a complimentary facial and IPL Treatment within one year. I made and appointment for a facial about 6 months after my eye surgery and was booked with Courtney and she was AMAZING!!!! After my first facial I have already had another one and booked my third one with her. She is so nice and knowledgeable she told me everything she was doing and anything she suggested (without a sales pitch) and made sure to answer all of my questions. I am a now going for facials once a month with Courtney and my skin is looking amazing if I do say so myself:) EYE SURGERY: I came to Dr. Alexander for under eye surgery I had 3 consultations and I ended up going with Dr. Alexander, he made me feel very comfortable and answered my million questions prior, during and post surgery and was just so nice and never made me feel like I was annoying him by all my questions, I have never had surgery before so I was a nervous nelly. I have never known any Dr to reply to messages himself directly and in a timely manner and did I mention I got my surgery near the holidays so I text him on Christmas Eve and he replied? I'm just beyond impressed. My under eyes look AMAZING my only regret is I didn't do it sooner, I feel so much younger and more confident and if I didn't write this review no one would ever know I had a surgery. I can't say enough good things about this practice from my very first email with Joel