I have a relative there. A delivery of narcotics from a pharmacy disappeared from the La Vida…read moreLlena front desk. My relative's care is suffering because of LVL's failure. La Vida Llena is taking no responsibility and no action. At least call the police, LVL! Be warned. They steal the drugs needed for your aging family.

I went to visit my mom who is a resident at La Vida Llena. I have worked in health care for about…read more20 years and I was more than pleased at how kind and caring the staff was. From the maintenance staff, cleaning staff, the chef at the cafe, activity coordinator, everyone knew my mom by name, were so friendly and helpful. As I live states away, seeing what a nice community she is living in really gives me a feeling of peace to know that she has so many kind people who are truly looking out for her.

This senior living apartment resort is not well supervised. The management is not aware that an…read moreindividual named Dav M Rulon is using a Voice 2 Skull electromagnetic cell phone to me in my home on the opposite side of the Albuquerque where he forces me to listen all night and day to his bantering with excessive vibrations to my skull and body. He also uses a handheld Direct Energy Weapon with a high microwave frequency using me as an individual target. There is no way of enforcing a stop to his use of these methods of tormenting me. He doesn't care about the law or anything but himself. He uses an alias for his identity there and may use the first name of Michael. I can't get the concierge desk to acknowledge his residence. This is aggravated assault and a damage to my health and an invasion of my privacy. Wherever I go I am followed by his satellite cell phone presence.

Great community! Melissa is fantastic really appreciate their attention to detail and customer…read moreservice!

We placed my mom (89) in this lovely Assisted Living facility in June 2024. We live in Las Vegas,…read moreNV. I toured all the LV facilities and was left disappointed and disillusioned by what was offered. I had to look out of state and ended up in Albuquerque. My mom is from New Mexico and her best friend for 70 years also lives in the ABQ area. So I toured a bunch of facilities in Albuquerque. Not only were they nicer and had more aminities than Vegas, they were also newer and cheaper. Farther away than I would like but her happiness with her living situation is very important at this stage of her life. I did not want her to feel 'warehoused.' I chose Watermark because of the friendliness of the staff, residents, and the volume of activities offered. The overall feel is modern and efficient. The apartments are very nice and large enough to feel like a true apartment. Mom feels very independent while also safe and attended. Mom is picky about food and about friends. She has liked both so far while adjusting to her new living situation. She is busy! And seems to be really thriving. Brooke K. was invaluable in helping me place mom in this facility. Just about everything promised has been delivered. No place is perfect and all senior care facilities have staffing issues. That is just the nature of the beast, so to speak. Kelly and Amanda keep the residents occupied and Karen at the front desk knows all and sees all. Nurse Lisa keeps everyone healthy and Seth makes sure things run smoothly. They and the rest of the staff are the backbone of the facility. I have no regrets just wish there was a similar facility closer to where we live.

A close family member who has resided at Watermark at Cherry Hill for over two years, was recently…read morepleased by the completion of various maintenance projects in his room. The executive director expeditiously coordinated with the lead maintenance personnel to schedule and complete the requested projects. The completion of these tasks greatly improved the quality of daily living for our family member! With our sincere appreciation for your positive follow through!

My mom lived at Amaran for nearly 3 years and she loved it! She spent many of her senior years…read morecruising and dancing around the world,. When a fall 3 years ago forced her to move to assisted living, I knew we had to find her a "cruise ship in the desert", and we did!! Mom had lived in Albuquerque for more than 70 years and did not want to leave the city, My sister and I live in UT and CA and we knew the Amaran staff was dependable and never had a worry about mom being there by herself. She had lots of friends, enjoyed activities and going on outings and had a delightful apt. with a beautiful view of the Sandia Mountains. In her last days, the nursing staff was attentive, kind, loving and treated her with dignity. They took geniune care of mom and we saw that first hand as my sister and I were there for over a month with mom and watching. I have told my husband if I ever need assisted care, I want to go to Amaran in Albuquerque. I truly felt I was part of the family and loved everything there...including the beautiful facility!

My parents have lived here for about 13 months. Being elderly and losing independence is difficult…read morefor them bc it is for everyone! Despite the emotional difficulties of aging, my parents feel safe and secure and cared for here. All my interactions with the staff are professional, caring, kind and helpful. On a regular basis, we chat with the business myouanager, Heather and the nursing director, Ana. Both are consistently respectful, helpful and responsive. I appreciate all you do! So do our parents. Thank you

They cheat our elderly. When I moved my Mom in almost 2 years ago, we had high hopes. But as time…read moreprogressed the food got worse and worse. When the residents complained about it, I personally heard the main chef snap at a couple of the residents. My Mom kept a clean apartment in the Independent Living. It was so nice that when they had prospective tenants come in, they would use my Mom's apartment for their tours. However, everything changed when I decided to move out of state and decided to take my Mom with me. When the movers finished we had the Maintenance guy come in for inspection. Before he was even all the way in her bedroom he said they'd have to replace the carpet. There was nothing wrong with it. I asked him why and he stated that he could see where she walked from the bathroom to the closet with her walker. (Normal wear for a Senior Living Facility? ) Seriously it wasn't bad at all but by how quickly he came up with it, I knew it was planned. Then he went to the spare bedroom that she never used and said there was a stain on the carpet. We told him it was there when she moved in. He said go talk to the Administrator Liz. So by the time I got up there she had already been informed that I was coming. She came out like a wet hen ready to fight. I reminded her that the stain was there when we moved Mom in. She said "show me in writing " she said that we should have filled out the checklist in Mom's lease. (The lease is 60+ pages that they had my Mom sign Docusign. How many nanogenerians do you know that understands Docusign? She would have had to print it and fill in the checklist. The Docusign is a PDF file so we couldn't add it to the agreement. My Mom told the office gal when she first moved in but nothing was written down. It didn't matter. They are charging my Mom for new carpet. What a way to treat our elderly. I know they are hurting for money but this is unethical and shameful. I'm personally glad my Mom isn't there anymore. I wonder how my Seniors have been taken advantage of like this..

My mother is currently in memory care here. I thank God we found this place. I cannot find…read moreanything to complain about, in fact I could write pages on the beautiful care she has received. She was at first reluctant to go but now has loved everything there. The staff from healthcare to housekeeping is fantastic! They have called me when something important comes up concerning her. Pat, the memory care co-ordinator is great and Liz, the RN, are very caring people not only with residents, but also with family. We don't know how we can ever repay their kindness. I would highly recommend this place! Alex and Maria

No housekeeping on weekend..NASTY COMMON AREAS AND PUBLIC BATHROOM..NASTY…read more During week housekeeping will not help elderly with pet needs even though some patient are unable to bend down. NO on call maintenance available on weekends, patients must wait till they can be squeezed in on one techs schedule.during wèk. Large German Roaches seen on 3rd and 2nd floor. For what they charge and pocket.... the quality is severely lacking

Rude & unprofessional staff. i was told not to call the number provided at the door to allow me in…read moreafter 7pm. I was there to care for someone who needs help overnight. Such an unpleasant experience. I dont recommend this place to anyone.

Wonderful place for seniors to live and great place to work! As manager, I invite you to come visit…read moreus and see all that we have to offer.

The staff are friendly, helpful, they have good food and really care about their residents. You…read morewalk in and it is a friendly and welcoming community. I have family who lives here and after 2 and 1/2 years he calls it home. He enjoys the social activities, has made friends and loves the community. The management team are responsive and helpful .

I worked at Las Colinas for over 4 years, and I miss it everyday! Senior Star as a corporation is…read morewonderful. They truly are in it for the people: meaning residents and staff. I wouldn't hesitate to move your loved ones into this community, the culture is unmatched. I wish they would open a property in Arizona so I would have the opportunity to work for them again. Best community in Albuquerque, hands down.

From the owner: Welcome to Senior Star at Las Colinas VillageCountless customs and traditions passed down over…read moregenerations are a vibrant part of daily life in the city of Albuquerque, and making it an epicenter of authentic Southwestern culture. Youll find many different facets of New Mexican culture when you walk in the doors of Senior Star at Las Colinas Village retirement community.Our Albuquerque independent living retirement community is filled with residents of many different heritages who are now proud to call Albuquerque home. Las Colinas Village residents engage every day in activities that are meaningful in their desires to continue living vibrant lifestyles. Important to each resident are the variety of cultural and educational programming offered at our community. From current events discussions to laughter yoga, off-site excursions to art classes and history lessons, there are daily opportunities to inspire every resident to continue living, loving and experiencing life.Las Colinas Villa

my mother lived here and all of our family members were very impressed with her choice to live here…read moreI have been here 2 years and am very comfortable there are at least 3 other residents who are "second generation" residents staff is most respectful - always available -friendly and caring - many with long employment histories here residents are very friendly - smiling faces, lots of laughter and kindness - many have been here more than 10 years there are constant activities indoors and outdoors in our beautiful, well-tended, court yard and walking track - activities include - physical, educational, celebratory, seasonal, faith based and just for fun - all of which are well attended by residents lunches and dinners have published menus but also use the bistro menu with 25 choices meals for special activities are outstanding and plentiful - there have been stuffed mushrooms, chocolate mousse, cooked to order prime rib, bacon wrapped roasted asparagus, - priority is given to residents at the on-site health care center for convalescence, rehab included in the rent are free transportation to appointments and other events both personal as well as shopping, banking, meals off site, nature outings and local sight seeing the pool and sauna are open everyday year-round for activities and personal use there are apartments available to family members from out of town at an extremely low cost and meeting rooms that can be reserved at no cost by residents for non-residential groups residents are welcomed and encouraged participate on committees who meet to express resident views on food services, library, gardening, volunteer organizations, building issues and more our gift shop, run by volunteers, has a plethora of things a resident might need or just want - greeting cards, jewelry, needle and thread, stamps, ice cream, games and even eggs we do not have chandeliers or lots of shiny glass, a movie theater nor an ice cream parlor - this is our home, and we have room and places for all our activities - friends and neighbors to laugh with and enjoy - games to play - places to go - and even turtle parades come join us - you'll love it

Overall could have been better. It may be barely okay - but not safe. PT and OT were good…read more Staff for the most part were friendly - not always competent. I had to wait long times for help to get to and from bathroom. Doctor and PT said that I was to have help getting into and out of wheelchair. Even when they came, they only watched, didn't help. At one time I was told to just do it myself - not to bother them. The worst was the private Care Conference scheduled for a conference room. The previous person overstayed, was not told she had to leave, and so my meeting was held in the hallway - most likely against HIPAA. Private information was openly revealed where others could hear. And, little if any suggestions were valid for when I was to go home. One suggestion was just to sell my house. Food was ok, but usually cold. Twice when I ordered ala carte, I got the standard meal. Breakfast was ok, but often not what I ordered. A number of times a nurse tech woke me from sound sleep to ask how I was doing. I arrived on Tuesday after four days in bed in the hospital. I asked for a shower - told not today, but tomorrow. Asked every day and finally got a shower on Friday. Had to "beg" to get a shower twice a week. Staff allowed roommate to have loud company one evening to nearly midnight. I had to ask for a bill. I messaged, emailed, and called. I finally got one that showed I was 120 days past due. I had not even been at Manzano Del Sol 120 ago when I got the bill -- and my insurance paid the first 20 days. Also - if I pay by credit card they will charge me over $100 extra. I would suggest trying another facility for your rehab if you have a choice.

Please do not use their rehab center! My uncle was there for just a couple of weeks and they…read moretreated him horribly! Nobody filled up his water pitcher beside his wife who visited as often as she could, the food was terrible and on top of everything he was mistreated. He had blue marks all over his back. My uncle had to be readmitted to the hospital for severe dehydration. I don't understand that people who don't give a damn about our elderly work in a facility like this.

Great rehab for our mother. I did research on places to help…read moreher after a hospital stay. I could't believe the gross negligence of Alb. Senior centers/rehab facilities. Shameful. Thank goodness she was excepted to Montebello. First class staff. She said she will miss them very much. Said the food was very good most of the time. Wanted to know if they grubhub? We were so pleased that she was taken care of and wanted anyone who is looking for a place... this one is it. The only person, whom was nice, but not very responsive & dropped the ball was the social worker. We would take our loved ones there anytime.