Most of the staff we've dealt with have been friendly, especially the social workers who actually…read moretake the time to inform us on things. Place is clean and dad is doing well. But there are definitely a couple of day nurses with major attitudes who make you feel unwelcome just for asking question. 3 star mainly coz of the day shift nursing staff's demeanor.

The facility is clean, and the rehab staff does a solid job with my husband. Overall care is good,…read morebut daytime nurses can be a bit hard to communicate with at times. Decent stay, but could improve on communication

I've been coming here for PT since a car accident in February. Everyone is friendly and…read moreprofessional and I've never waited long. Also of I need to switch days or change appointments they're very flexible if you just call up and rearrange what works for you.

I would give this place a 10 out of 10! The whole office staff is terrific. Dalia and xenya are…read moreperfect for the front desk. Always very helpful. Giselle Janice Darien and Diana are amazing so professional. They are so easy to work with. They customize appointments that it takes all the hassle away and make it a pleasant experience. If you have to be rehabilitated or have to have physical therapy go there. The place is also very clean!!

The quality of Care on the third floor was pretty good. Gina whom overseas. The floor was excellent…read morein communication and coordinating my mom's stay. All the staff were kind. The only complaint is that I was told my mom would be given her pain medication regularly as prescribed, but she was not. Unless she asked for it what she did didn't because she has dementia so she missed several doses and was in pain. Other than that quality care. The in-house hairdresser was amazing. Made my mom look 20 years younger. And lots of recreation.

Both of my parents did rehab at Island Nursing. I would not recommend this facility…read more When a facility is unable to have sufficient staffing levels, it is impossible to provide care in a timely manner. (On one weekend all the aides called out for the overnight shift, so an aide was pulled from another unit to help. With 40 beds in Mom's rehab area, it was tough.) Aides should not have to hunt for supplies when preparing to change a patient. Large sized briefs, barrier cream and garbage bags should not be in short supply in a nursing facility. 95% of the employees here are good souls. Their heart are in the right place, they care about their patients and attempt to do the impossible. The kitchen team is incredible. They offer so many options to patients, produce delicious food and are incredibly responsive to requests. As someone who stayed with their loved one - leaving only to shower and briefly nap - I have the following recommendation to caregivers. - Keep a careful eye on prescribed medications - Visit frequently - Check skin integrity frequently - Engage with the dietician and ensure personnel delivering/recovering food are aware of current meal plan protocols. Dietician does not reach out to patient/family to inform them how things are supposed to work. You will need to ask. - The PT program is not a rigid structured time setup. It is effectively first come first serve. Which may result in the therapist who is familiar case being unavailable when the patient is available. - lack of visibility into prescribed medication as well as report of medications actually dispensed, needs significant improvements. Key personnel administering medication have experienced significant unexplained turnover, which is somewhat in step with facilities personnel charges at all positions. When Mom was last released from a hospital, our family opted to bring her directly home instead of risking another experience like the one at Island Nursing.

The Staff "Everyone" is amazing and caring on B2, especially Marie and Martha!! I would love to but…read moreall the names but I don't remember. But thank you so much to all of you. The food is not desirable, I have asked Susan the Administrator 3x and every time she states there getting a new cook, when I know there having the food brought in?? These are human beings, that are near the end of their life and they should enjoy their food.

Stay away! Food is awful. They seem to have money for parties for admin, but the food they give…read moretheir residents is sub par and most days inedible. Maybe If they used decent ingredients and invested in their patients, they would get better reviews. They have rude nurses and staff that don't care about the patients. They just want to play on their cell phone.

I never met a medical center with such uplifting people. Treating each person with respect…read more Walkidia is a breath of fresh air and very knowledgeable. The care they give is above and beyond. Appointments are always on time. Communication is wonderful.

I began physical therapy at St. Charles Rehab in Patchogue in 2018. This was following a pedestrian…read moreknockdown auto accident. The majority of my PT was for post-concussion by Dr. Kim G, who was amazing, attentive, caring, & extremely knowledgeable. She worked closely with my concussion specialist at St. Charles Hospital. So I received the best care. All staff that work at the facility is really good as far as your treatment plan. From check in to assistants. On the downside, when they schedule you for the 1st morning appointment, you'd have to wait for the receptionist Michelle, to get herself logged in, settled, relaxed, & approachable. So this always caused a late start. I used to warn newcomers to just wait until she gave eye contact, because Michelle would rip people a new one if they dare speak to her until she was ready. And that was no matter what time of day it was. But I think Michelle is gone. In the end, I am unable to resume treatment there because I was told that you can only receive treatment with St. Charles Rehabilitation following hospitalization or surgery. But all in all I highly recommend this location.

Dr Imram is amazing. He is caring and he takes his time to help me with back pain. I've been to…read moreother places for back pain. He is the best. My husband also has had great treatment there

I went for physical therapy on my ankle. Imran was professional, courteous and thorough in his…read moreassessment and treatment of my injury. He showed me how to strengthen both my ankles to prevent a repeat injury. His staff was courteous and patient. The center was always clean and available to me and a difficult schedule. I highly recommend this rehab center. Hopefully, I won't need his services again!!

I needed PT at the beginning of 2023. They billed me over $2500 for 3 half hour sessions and one…read moreconsultation. That's almost $850 a visit! When I questioned their rates, they told me this was the going rate. I had to stop becuase I couldnt afford their prices. Also when I was there the exercise equipment was never available. Not sure how they get away with these outrageous prices!!

I came to rehab for disc herniation in my neck.Kim,Danielle,John and the entire staff are very…read morefriendly and excellent in what they do.I haven't felt this good in many many years!I highly recommend them for any kind of physical injury

The PT/OT staff was wonderful. The insurance person was so horrible that I left and went elsewhere…read more It's a shame. My dr.'s insurance person even called to speak with her and she told me you're better off going somewhere else instead of dealing with the insurance person there. Which was a lot more paperwork for the dr.'s office. I will not go back there. It's a shame that one person ruined the work of so many others.

By far the best physical therapy center on Long Island. My whole family has been using ProCare PT…read morefor years now. Every time we have gone to a different place that was recommended from a doctor, we always end up going back to the ProCare team. George, Jim and their whole team have really made it an amazing place for my whole family to stay healthy. Thank you!

My problem with Premiere East is their scheduling. You make an appointment but yet they take walk…read morein people so if their name Is above yours you will not be taken at your appointment time. Stop the walk ins and please coordinate with PT's maybe have a meeting with everyone together and things would work better. Wendy and Myra are working hard and can't keep up with patient load!

In a world where we are faced with so much negativity, one would think that a business would strive…read moreto make their internal and external clients happy but that is not the case here. Premier is a poorly run establishment in so many ways. Their lack of communication, their disregard for those in pain, their obnoxious attitudes, their inability to return phone calls, their appalling lies, and the way they handle patients should cause this "business" to be shut down. Please do not put yourself through the torture of Premier East. Feel free to schedule an appointment and see what happens. The "people" at the front desk have no customer service skills, the therapists (only basing this on one therapist) are very rude, and the office manager does not know how to make a return phone call. I can say that the doctor had a nice personality but that is the only positive feedback that I am able to provide. This place needs a complete overhaul of employees and practices. Be smart and choose another therapy practice.

I just returned from my fourth visit to Dr Berns full…read moreservice chiropractic. Dr Berns very patiently explained what I needed after my auto accident. He has all the services needed to help! Chiropractic, decompression machine, acupuncture and massage. I am starting to feel relief already. He and his staff are very positive. It's a really good place!

My husband and I both go to Dr. Berns, and we have both found relief from our neck and back issues…read moreat this office! The quality of care is top-notch, and you will not find a more approachable, caring doctor anywhere!