Dr John the vet on site is an absolute gem, good with animals and he seems to answer all your…read morequeries and concerns. I brought Chester here for his annual vaccination ( proudly adopted him from the RSPCA) and John immediately took over Chester, talking to him calmly ( too cute!) and did the basic steps of taking his weight, checking his eyes, body and so forth. Booster shots given and with a clean bill of health, we finalised the necessary payment and commended Dr. John for a great consultation. The reception is usually manned by one staff who is well trained and I was extremely happy when she displayed knowledge on booster shots for adult cats. Clean and spotless premises with a great doctor and friendly staff on board.

I got my pup from here. Well I say pup but that was in fact 6 years ago now! She'll always be my…read morepup though.We went up there for a browse. We saw her and her brother in an enclosure. They didn't have heaps of little/young puppies and these were the only 2 we really liked. So a lady that worked there opened the cage and let us go in with them. She came up to us stright away and was so inquisitive. So we decided to get her. Well apparently since we had a dog already we were required to go home and get our existing dog and bring it up to the RSPCA to be put inside a larger enclosure with us AND the new puppy we wanted. If all was ok THEN we could buy the dog. Well all went well and we walked out with a new puppy :-) Considering you get a desexed and vaccinated animal, and in fact mine was even microchipped (which also saves money on dog registration each year with my council) it is really cheap as there is a set price for a dog, cat and rabbit. So it doesn't matter which one you choose or what breed it is, which is great. They have an excellent website where you can view pets they have available at the shelter. They also have boarding kennels and a cattery if you have to go away. I even noticed a horse in one of the area's this time I went.

This is your standard local vet in the suburbs. It has good parking at the rear, and cheerful…read morereception staff. It is stocked with the usual array of pet needs and has two consulting rooms. If you can see the main vet he is the most experienced. My boarding kennel speaks highly of him, and in their business they know vets! I drive out of my way to take my kitty here. This vet has pioneered the way in not over-vaccinating animals and on my first visit what was to be an expensive general anaesthetic and teeth clean from my old vet was a bit of a scrub and problem solved with this one. The reason I give it 3 stars and not 4 is that if you aren't seeing the main vet, you are seeing an agency one and this can be a bit hit and miss with their bedside manner. The bottom line is though that they really care for the animals and try not to overcharge, this is what has kept me coming back over the past 8 years.

The opening hours are of the shopping centre, in general most stores keep these hours except the…read moresupermarkets and Big W and the food shops outside. Basically Pet Zest caters for all animal food. They have a fantastic range of fresh food - which is what makes them so appealing to me. I really don't have time to make the animals food all the time and it's so much easier to just buy it from here and still get fresh food. They also stock heaps of cooked food, dry food and treats. All their food is hand prepared so it really is like you make it at home. Just made by someone else.

These guys never have anything I want for little dogs. Ok…read morefor big dogs Pricing is average, but quality of food is ok.

Although I left my first house deposit with this place, it was worth every cent. They treated my…read moredog with chemo for two years and showed knowledge and compassion throughout. They were available at all hours. While I hope you never need to use them, they do great work when you do need them.

As a diligent Yelper, dedicated to accurately portraying all places that I visit for the greater…read moregood (In Scott we Trust), I must say that I struggled with this one. A shop that specialises in preservative free dog food.....did I or didn't I try the dog food on a mini piece of toast with a sprig of parsley for garnish? I did not try the dog food, but I have it on the authority of small pooch (who thoroughly enjoys licking his genitals) that it goes alright! So if you are concerned about your dog getting the raw end from the 'corporate machine' or the 'mans best friend mafia', get on to this place. The store also stocks doggie doors, squeeze toys and many other K9 related accessories that will make Rex look and feel dead sexy. Oh, by the way, I will get back to you on the 'Fart Factor' of the preservative free food....might be a deal breaker!

My pup seems to like most of the food I've bought from here, and she's a fussy little bitch with…read morefood. I seriously don't understand it. I buy her the best dog food I can find - sometimes I think she is provided with food better than what I buy myself. And yet she just looks at it, sniffs, and walks off. Then ten minutes later, she's chewing on the 'delicious' treats she's found when she has raided the kitty litter tray. I mean, WTF? But the food I've bought here she'll actually eat. She hasn't farted too much worse than she did before. I think time will tell about how good the food really is. Most of my pet experience is with cats, and you can really tell when they're eating good stuff, but it takes awhile to show a visible effect. I'm hoping that it's the same with dogs, and that she'll have a really nice clear coat after eating this stuff for awhile. I'll report back in a couple of months.

What a wonderful place to make hard moments as easy as they could be. These ladies seem to care…read moreabout my little bunnies as much as I do in so many ways. In the surgeries, they always have someone monitoring the rabbits vitals as well as the vet doing the surgery and the ladies at the front desk talk to me about wonderful my bunnies are to play with (I don't care if they say this to everyone!). They call me as soon as surgery is over and are open nice and early and until 8 pm which is super convenient. I drive 40 mins to go to this vet rather than any local ones. Highly highly recommended for small animals. :)

This is my local vet, walking distance from my house. I've taken injured native animals here in the…read morepast and they're pleasant about it. Our dog also attended puppy pre school some years ago and the trainer was friendly. However, over the years we eventually had too much of poor veterinary services to go back. Firstly a vet harassing us that our dog was not purebred and was a "mutt". What kind of shit person skills do you have to have to say that about someone's family member? And not to mention the fact that purebred dogs are genetically more susceptible to problems given inbreeding. If people are handing you hundreds of dollars to perform a standard service, you think you could be pleasant and hold off on rude, pretentious comments. Secondly, when my dog was in to get her nails clipped, the vet or vet nurse came back out with her, angry that we had not warned she may try to bite. It's a dog. Dogs can get angry when you do things they don't like. I've known that since I was a child, and was shocked that someone supposedly trained to work with animals was too ignorant to realise a dog getting upset was a possibility when clipping their nails. Thirdly, several years ago my dog was bitten by a spider. We took her here with classic symptoms, showed the bite mark, and were told the two issues were not related. They would do bloodwork and fix the bite (or in their case, mystery mark) after. We are unsure if this blatantly incompetent judgement was due to us suggesting the connection, or because it meant they could squeeze more money out of us. As our dog was extremely ill, we looked for another vet. It's been a number of years since we found the Blackwood Vets. They aren't a chain like this place. The vets and vet nurses care so much about every animal that comes through their doors. I will never ever go to a chain vet again, and certainly not my local one. Vets who genuinely care about the animals they see are worth their weight in gold.

This place is amazing!! Being crazy cat ladies with three rescued kitties, we come here mainly for…read moreyearly vaccinations, and for Frankie's 'manicure' ... yes, we have a naughty kitty who doesn't like her claws trimmed ;) Both the vets and the assistants are brilliant here - they know just how to handle even the most naughty animal, and offer great advice. We always feel like our cats are in the best hands. They also stock a wide range of Hills Science Diet, as well as toys, collars, etc. Highly recommended if you're in the area!

I had my cat boy de sexed here, I have taken him back three times due to various complications. I…read morehave never had this sort of trouble in the past, however I understand this can happen. The location is good and parking easy as a shopping centre is nearby, it is a smaller practice and the staff are friendly.

We've been going to Pet Universe since 2015, they have been absolutely fantastic. Our old boy has…read morereceived nothing but exemplary care, Dr Lee has been seeing him in particular and the amount of time and patience Dr Lee has spent with us has been fantastic. I've always felt that our pets health and welfare has always been put first, from the caring, friendly and attentive nursing/reception staff to the very knowledgeable and informative veterinary staff, Pet universe has quickly become the only place that we will take our pets. I can't recommend them highly enough.

Best vet surgery and team ever !!! Dr Chris and his team…read morehave been looking after our dogs for just under 10 years now, from puppy preschool to senior dogs they have been so wonderful and caring, we have followed every bit of their advice and our furry family have always been healthy and happy. Recently Poppy developed a rare cancer and has now passed away, we were inconsolable but comforted by how caring the team at Pet Universe were especially Dr Chris who took the time to call recently and see how we were doing and even sent flowers. We can't thank Dr Chris and everyone enough for the care we have always received and for the care we know we will get in the future - Thank you ! :)