I have lived here with my husband since summer 2022. Its had its ups and downs but now it's just…read morehorrible after our most recent experience. Apparently some gutter split and basically rain water flooded my neighbors apartment and then it came into our bedroom and SOAKED the floor. I mean you step on the carpet and water pooled at your foot. We moved all of our wet belongings off of the floor and told the office. At first maintenance came right away and sucked as much water as they could and set up two machines that had to run.... FOR FIVE DAYS. We had to rip our bed room apart and move a ton of stuff into the main living area. They had a hose into our bathroom sink we could not use, and the way we had to move our bed we could not even walk in our room. The smell of the sitting water smelled like mildew for at least three days. During this time we heard NO communication from any employee. Needless to say we couldn't live here during this time. This began Wednesday, June 24. It is now Monday June 29 and we JUST heard back from them. They need to replace the pad under our carpet but they do not know when or how much, the entire room or not. so we'll have to move all our bedroom furniture into our living space and not be able to live there again until this is done. Management REFUSES to compensate in any way on the days we could not stay here. They said "we never tell people to leave". WELL YEAH THEN YOUD HAVE TO PAY THEM. But we could NOT live here and they still do not care.

Will not being going back to this place. A guy named Calvin gave us a hard time for having a…read moreService Dog with us. Saying that pets are not allowed that he had to check with the manager. Even though being told that it is a FEDERAL LAW that service dogs are allowed and presented him with proof of papers, he still gave us a hard time. Not approachable and rude. I'm sorry, but they need education on how federal law trumps any company policy. Also, most of the residents there have pet permit stickers to their doors, so giving us a hard time about an actual service dog, not just a pet like the other residents, was unacceptable. Very overpriced for what we got. Plus, they make you take out your own kitchen garbage at the end of the stay. Shouldn't housekeeping be responsible for that and that be included in the stay? One star review is generous.

The apartments are absolutely stunning and the community amenities are exceptional (clubhouse,pool,…read morefitness area, business/study room). All of the staff members are so kind & genuinely care about their residents. Another HUGE perk is that it is pet friendly!!! 110% recommend living at the Haven Apartments!!!

The Haven is a great place to live, not to mention the convenient location. The management team is…read morevery friendly and always helpful. When something, like a light bulb outage, happens the service guys will come and replace it the day I put the requests in.

I'm very pleased with my time here at Waterchase. Any issue I've had, has been promptly handled. I…read morejust had an issue with my dryer taking longer than usual to dry. The maintenance team was here the next day and worked to fix the issue. I'm probably not the easiest renter, but the team here really cares about making everyone's experience a positive one. Kudos to the entire team, office and leasing staff, maintenance, etc. Great, clean and safe place to live!

Life in Waterchase is very very bad, a place full of pests, after you complain and they ignore you,…read moreand they force you to pay for the fumigation, customer abuse by the office staff, they have no ethics at all, basically While you are bringing them money they chew you up, after you decide to leave because it is horrible to live there in every way, because they treat you like shit, their website is a failure, I honestly feel disgusted and scammed

Today's experience at celebration cinema was not great. Our movie was set to start at 11 so we…read morearrived early to park and get concessions. We didn't realize the movie theatre doors would be locked until about 10:50am so we waited outside for another 10 minutes beforehand until we were able to get in. Once we were inside, the employee was visibly frustrated as the server was down. She informed us that she could not ring any concessions up so she offered a small boat of popcorn instead; she was certain the servers would eventually be back up... we decided to try ordering via the QR code in the theatre since she said online orders would work... well that didn't work because it never made it to them since the server was down... so we walked to the concessions area and showed our receipt to retrieve our water and popcorn bucket. As we made it back to our seats we noticed others appearing in the theatre with their popcorn boats for each person along with drinks... I guess we should have just asked for free drinks instead of paying for concessions today. What an overall bummer. On top of that, my daughters chair never heated up no matter how many times she tried pressing the button. I think we will probably steer clear of first of the day movies at studio park from here on out. I did put a complaint into the guest relations and got an AI style response offering a $10 voucher to use within 90 days. Cool but that doesn't really help with the cost of today's messy situation. They mention they can't refund fees (which - ordering online was literally the only way to pay for anything and they charge you for "convenience") ... how ironic. So $10 was their token of apology? Sorry, but I think this just further adds to the reason I don't venture to the theatre much anymore. Our grand total for 2 tickets, 2 bottles of water and a popcorn bucket was $49.62. That price would have been fine if everything was properly working but when systems are down and chairs are broken - what a bummer.

What a fun event space! Whether watching a movie, hitting up a concert, grabbing a meal, or…read moreattending one of their many events in the beautiful promenade outside, you cannot go wrong by going to Studio Park! And make sure you ask to have your parking validated!

This is a very interesting neighborhood/tour of old houses in the historic district. We went on…read moreMemorial Day and nothing was open, but you can get tours of some of the houses. I think that includes one of the Frank Lloyd Wright houses. We downloaded the self-guided tour and walked around to see almost all the houses on the list. Even those houses not on the official historical house list are nice to see. Most are beautiful and well maintained. This whole walk took 1.5-2 hours.

The Heritage Hill Association website lists apartments for rent and they include photos now (they…read moredidn't when I first rented my HH apartment). You can also sign up for Heritage Hill alerts from the Heritage Hill Association, which let you know of events and volunteer opportunities in the neighborhood as well as crime alerts in the area. They will even come to your home and do a safety check and teach you how to secure your home. I have contacted the Heritage Hill Association several times with questions about local ordinances, etc. and they are always very helpful!

As a former resident of The Springs at The Reserve, I can honestly say the apartments and amenities…read morehere are great. I lived in a second-floor, two-bedroom unit with two full bathrooms. The layout was really well thought out--each bedroom was on opposite sides of the apartment, which made for nice privacy. The in-unit laundry was tucked into a closet off the kitchen, which itself was super spacious. We didn't have a dining table, but a small one would've fit just fine. Most of the time, we just used the long, beautiful island for meals and gatherings. The kitchen also had big, gorgeous cabinets with tons of storage for pantry items and small appliances. We had a large balcony where we could comfortably fit a small patio set--great for relaxing outside. As for amenities, we used the pool all summer long. The gym is another highlight--it's well-equipped and opens right up to the pool area, which is a nice touch. If you're looking for a newer apartment close to highways, restaurants, and hospitals, I'd definitely recommend The Springs. It's also just a short drive to Target, Meijer, and Walmart. The complex is in the Grandville school district, and there are several private schools and daycares nearby too.

We have lived at The Springs in Illinois as well as The Springs in Michigan. They're both very…read moresimilar with their customer service, the floor plans, the quality versus quantity, and the ease of doing business. They have an online payment portal, they pick up garbage at your door, they are pet friendly with lots of parks for them to run free. Mail packages are delivered to a secure mail box and it's a gated community. You definitely get what you pay for. Great apartment space!

Have delt with them as a renter for 8 years. Never a problem. Any maint issues delt with very fast…read more Would not hesatate to call about anything. John Davis Greenville,Mi

I'm being nice if there was an option for 0 that's what it should be, I'm an owner of properties…read moreand hired them they were horrible for our many rentals in the GR area, hands off and did as minimal as possible. Really sad and bad to work with I suggest anyone else.