Be warned, does NOT accept credit cards for PennDOT transactions, CASH only…read more Paid market rate for a title transfer November 2023, kept existing tag since transfer within family, was told would be getting a replacement tag in less than 90 days. Keeping the old tags also made transferring EZPass impossible, which would have been nice to be warned about. So, February 2024 rolls around, no plate, call up Best Tags, "not their problem", call up PennDOT, after an hour bouncing around PennDOT, they indicate need to look something up based off the receipt. Call Best Tags again, they said they'd look into it. About two weeks later a brand new tag shows up in our mailbox in a manila envelope, with a registration date effective... February 2024. Something fell through the cracks, no explanation, no apology. As other commenters have noted, there are lots of places to get routine official transactions done at fixed market pricing, why go to a place which will give problems ?

I'm having the hardest time getting any real answers. I came to the store in Paoli in AUGUST 2024…read moreto get my registration renewed and my car title transferred to my name. I paid cash, over $300, and left assuming that they would file the paperwork, as that is their whole purpose. My temp tags expired in November 2024, and I started calling asking where my title and registration are. After calling, leaving voice messages, and reaching out on the online contact form twice, I was connected with a human, Chris, who said he would help me. APPARENTLY THE PAPERWORK WAS NEVER FILED?! Now the Paoli branch doesn't pick up when I call and I have left voicemails on Chris's phone. I will continue to leave a daily review across all platforms in desperate hopes that someone will actually contact me and tell me what is going on. It has been 5 MONTHS since I filed with you all and I have nothing to show for it. I have no title for my car and no registration.

I went here to get my truck legal after the company I bought it from went out of business…read more They helped me get my truck done and saved me the $1709.00 I had already paid when I bought it from them. was told at other places I would have to pay again since they didn't but these ladies know their stuff and took care of it for 30$,ty so very much your a great local business that more should try to be like more ...

Went to this place to surrender my NY plates when I got my PA license and plates. Here I am three…read moreyears later trying to renew my license in PA but there was a hold as I was flagged by NYS for either not surrendering my plates or they were surrendered late and I owed $50. Has made trying to renew my license here in PA way harder than it needs to be. Still waiting for the hold to lift. Customer service at this place was great when I was physically there and got the job done three years ago, but now I'm questioning what happened when I surrendered my plates here?

This is still a license photo center. The photo center is located at the back. It only took about…read more15 minutes total. It was very efficient The people are very nice and helpful. They will also let you take more than one photo.

Update: I'm not sure who the owner is talking about in the reply but this is two very different…read morescenarios, maybe you encountered that with another guest but what you're mentioning never happened to me or for my case. Terrible Service, I called twice before arriving inquiring about getting a new Id because I had lost my old one, they informed me I'd be able to get one same day no issue at a higher cost because they aren't directly affiliated with penndot. When I arrived the staff was very rude and informed me that unless my expired in 6 months, they were unable to print me an ID, and for them to check and see when my ID expired it's an additional $10, an absolute unprofessional and disappointing experience.

Quick service and reasonable prices, compared to other places. I started using Kyle's probably a…read morelittle of 4 years ago and now he is always my go to with these sorts of things. We are actually heading back to see him again this evening!

The lady at the front desk was rude and unhelpful... and when she went back to her desk behind the…read morecounter she started filing her toenails and was playing a sex scene on her computer. Would not recommend.

Quick service, friendly agent Jubin had me switch my title to PA after moving to Philly. Just easy…read moreand fast, what else could you want for car related stuff?

After a nightmare experience at another auto tag site, getting my title and registration after…read moremoving from out of state was a BREEZE at Pak Auto Tags. I initially called about a wait, and there was none around 1p- I've seen other reviews where it was harder to get in contact with them right when they opened so I would recommend midday. My questions were answered promptly over the phone as well as in person. I was provided with updated registration on the spot, and my title is expected to be mailed to me in 2 weeks. They take both cash and card. Would highly highly recommend.

The owners are rude and unprofessional. They are a husband/wife business. Went in to transfer tags…read moreto PA and get the title. She was rude and talked over you and her husband. When I called to see if the items were in, I explained what I was calling for, but wasn't clear on the terminology. He was rude and put me on hold ( laying the phone down), he was cussing at me, and they proceeded to say he wasn't talking about me. This whole experience from beginning to end was unprofessional. Do not recommend the business.

This is the cleanest and most welcoming auto tag spot I've ever been to in Philadelphia/Delaware…read morecounty. If you have children, they will love the seasonal decorations and seating area. Not like your normal small auto tag places. This is a nice, professional, clean and creatively decorated office with people who offers the best customer service. The ladies at the desk were so kind and got through our papers really quick. We were in and out . This will be my go-to and I will send all my contacts their way for their auto tag services. They accept cash and card payments. Easy parking in the back of their office and they are open a little later than other spots in the area. That's how i found this place. (Last minute- so I did not get a chance to take pictures. I was just beyond satisfied with the service and had to give them all the stars deserved!)

Just got off the phone with them…read more Even though he could not beat my current rate, he gave me couple of good suggestions and advised me to stay with my current company. No BS, no sales. Good people working here!

The absolute worst experience trying to get anything accomplished. The first mistake was "they"…read moresubmitted the wrong paperwork. The second mistake was that "they" forgot to resubmit my paperwork. The third is now it's been MONTHS and I can't even get them on the phone. I will be filing with the BBB and all other online platforms. EAD

Service was very slow and unorganized, no one greets customers upon entry and no one is moving with…read moreurgency. Not even sure why they are needed for DMV purposes, I had a much smoother experience at the ACTUAL DMV when getting my Real ID versus this place that seems to charge a person for everything they do as far as printing your documents, there are all these fees listed in addition to what you need to pay for via your actual vehicle. I'd say use thr online services or go directly to DMV and for insurance call someone get some quotes and save yourself a lot of time over dealing with is Angency it seems to be more stress any money than if you have a dedicated appointment with DMV or a Insurance Broker who sets an appointment vs having all the customers standing around and asking who is next etc. Definitely could use some improvement.

Literally go anywhere else - this place is terrible. Their staff's rudeness is only trumped by…read moretheir incompetence. Had so many issues so will only write a few: 1. In total it took almost 6 months to get my plate (antique plate and then a vanity antique plate). PennDOT does take a while on these but about half that waiting was because of general incompetence on the agency staff. 2. When my first plate arrived they called the wrong number to let me know it was ready (they had called me a few weeks earlier because of another screw up on their part so they had my correct number - just dialed it wrong the second time). I called them 2-weeks after my plate had been sitting there and they said it was "still processing at penndot". Reached out to my local congress person 2-weeks after that to see if they could contact PennDOT directly and they did and PennDOT said they shipped the plate out the month prior. Called the agency again and they said "yes it's here - we called you a month ago to let you know" but again they called the wrong number. So they both called the wrong number AND didn't tell me the plate was ready when I called them. Additionally every time I called and asked for an update they said "we'll call you when it's ready" and acted very annoyed. If I didn't keep calling in I'd probably still be waiting for my plate. 3. PennDOT made some mistake when processing my vanity plate and had to redo it - again had to call the agency to have them call PennDOT to see what was going on - if I hadn't I probably would never have gotten the plate. They had to resubmit the paperwork but at this point PennDOT had increased their rates so i had to pay more on top of this. 4. Generally they just don't know what they are doing, are actively working to get things done with the government agencies they work with, and overall just act annoyed when you try and get more information from them. One mistake here and there is annoying but not the end of the world - this was different - this was systemic incompetence that is not worth the headache or risk.