I really like this location. It has a high end feel but reasonable H&M prices. I bought a cardigan…read moreand 2 tops for $40! It is nice and bright with good lighting. The displays are well spaced. The merchandise is neat. It has a good selection of product and sizes. The cashier was very nice and patient while I dug through my backpack for my wallet and a bag.

pretty solid business! happy with the service received here, great deals and pricing as well.read more

I recently went to this J. Crew and asked the sales person on the floor to hold a sweater for a few…read morehours. They told me where to pick up the sweater when I returned, and when I returned and told the person at the counter my name, they knew where the sweater was being stored. It just took a few minutes. I was impressed that they are so organized and the staff is on the same page about the procedure to follow when a customer asks to hold an item.

I love this location! That staff is wonderful and chatty! A high bonus that they have a crewcuts…read moresection so that I can get shopping for me and my littles done at the same time! I like that they offer in store pick up for online purchases so I don't have all my stuff sent to work or left unattended at my front door! The store often times have better promotional sales than online and the sales rack has great finds if you get there early! It's laid out nicely and easy to navigate even with a stroller (that's pretty high in my priority list these days) and I get great style ideas from from the forms! Bonus that it's across the street to my work!

I needed a suit for my niece's wedding while also needing to update my dress wardrobe. So, I…read morethought I would try a custom suit and give Indochino a shot. In the end, I was very disappointed by both the service and the end product. The staff member that measured me was not friendly, seemed uninterested in servicing me, and lacked the customer service skills I would expect from a custom suit maker. Once I received my suit and tried it on, it was the worst fitting suit I ever experienced. I contacted the store to inquire about having additional alternations done and the sales rep, who was rather put off by my request, said to me.. "are you sure that you are wearing the suit correctly?" it me, that was an insult. After having a second fitting they said that I would get a call and a text when my suit is ready in two weeks. After two weeks, I called and they said.. "Oh, we tried calling you" but I never received a call or a text. After picking up the suit, my event was only two days away so I did not try it on at the store. When I did, it still did not fit properly. In fact, the pants felt no different and I wondered if anything was even done. I will not be going back to Indochino in Philadelphia. They seriously need to work on their customer service, their general attitude, and providing a product that actually meets their price point.

I purchased two suits in April 2023. Now it is November 2024, and I ended up getting a couple of…read moresuits whose arms are so tight I cannot wear. See the picture. My Apple Watch gets stuck and I have to pull the sleeve to get the Watch out. I wanted to make several suits, and decided to try a few stores specialized in tailored suits, and Indochino was one of those. The guy who was in charge with me was nice and fashionable, but it turned out he had no idea about tailoring. I waited for a month for the suits to get tailored and ready, but when I came in, it was dissappointing. The sleeves were extremely tight. Pants were so buggy. I think whoever tailoring the suits cannot follow the order. I asked the pants to be adjusted in the same way but three pants came back in totally different waist size and length! These things never happened in other tailored suit stores. I asked everything to be re-done, and they were nice to promice to fix everything, but when the suits came back after another month, things were better but sleeves were still too tight. After two visits asking the same fix, I thought it's a waste of time to go back, so I told them to fix the sleeves as promised, but the store manager refused to fix them unless I come in again (I I was asking the suits to be fixed as agreed in my previous visit!) So I gave up. It was not cheap, but not expensive either, and not worth my time to deal with this. It's been already a few months. This was mid-2023. I was also either too busy or not in Philadelphia anyway. In fall 2024, a new store manager contacted me and promised to fix things. But he told me this is a "special favor" since, even though Indochino promises to keep working until a customer is satisfied, this "promise" has a time limit, and they won't do anything after a few months. I went into the store, and did the fitting again (but they didn't even bother to measure, which made me worry), and asked them to fix the sleeves as i asked them 18 months ago. The new store manager was nice. But the result was the same. They shipped the suits right away as promised but I found that they just shipped then suits without doing anything; the sleeves are almost exactly the same. It is possible that the new store manager wanted to dump these suits asap. See the picture. My Watch gets stuck in the sleeve. I know individual experiences differ and many seem happy with them but I never had such a terrible service in my life and wholeheartedly recommend eveybody to avoid this store and go to similar places such as Suitsupply. I think they are a bit more expensive but the service and quality is significantly better.

I am writing to give a HUGE shout-out to Cat at the Walnut Street Store (729 Walnut St,…read morePhiladelphia, PA 19103). I had been searching for a skirt that I saw advertised on Instagram, and Cat was absolutely amazing. She was patient, kind, and incredibly helpful in tracking down the right size for me. Knowing that the skirt would be shipped to Boston, she thoughtfully put it on hold for a few hours, which I truly appreciated. Her exceptional customer service made all the difference, and I just wanted to recognize and thank her for going above and beyond. You are lucky to have her on your team! THANK YOU, Cat!- Jodi (teacher in Boston)

Ok I am cheap.... Never have I ever spent 128 dollars for a pair of jeans. But these jeans fit…read moreperfectly and though I intended to only buy a pair of jeans I ended up with two pairs. Staff was attentive and so helpful. Truly a wonderful customer experience. Will definitely be back.

Lululemon is open again after a renovation. The new space is light and bright. The displays are…read morespaced out with more room to walk between them. Lots of merch is on display and on the racks. I would've liked to see some more of the bags before I buy. Prices are comparable to other high end yoga brands. The dressing rooms have lots or room. Sales associates were helpful and friendly.

Such a great store with very helpful sales staff. Went upstairs and was promptly greeted by sales…read morestaff offering assistance in finding items and a dressing room. While they didn't have the need size they offered to order item and have it shipped to my home. Very helpful and a great experience. Would highly recommend this store.

We stopped in to do a little browsing and my wife ended up getting something. Typical clothing…read morestore with the urban vibes flowing around the place. The customer service was good and the salespeople were attentive. This isn't an outlet store and the pricing definitely reflects that, so don't get it confused with one! Lol

Tucked away on a street that's always under construction lies Club Monaco where modern working…read moreladies of Philadelphia who enjoy aesthetically pleasing, neutral clothing articles can shop to their heart's content. I love purchasing my pieces here where I don't have a concern for obnoxious colors that screams tacky and "look at me"!; it's earth toned which is now a trend in the fashion world. Though it's small, there are amazing pieces a woman can find and reasonably priced sales. I've never had any issue encountering sales agents who acts like snobs. Though I don't commend nor approve of those who judge, walking into a store dressing in an interesting manner will raise certain eyebrows. As much as some do love pretending to be Julia Roberts in "Pretty Women", in the scene where she comes into an upscale store dressing like a prostitute and turned away, only to come back and rub it in the sales agent face that she could've had that big commission and saying "big mistake!" -- that's a movie and I doubt you're sleeping with a billionaire with tons of money. Dressing a questionable way in a clothing store that caters to working women, you will be helped regardless. The sales agent are nothing but helpful and accommodating. Be sure to take advantage of their student discount that they offered when I was in university!

This store is mostly black and white pieces and classics because it is a "tester store." Club…read moreMonaco just opened to the Philadelphia market in this location and they are testing the demographic to see A) if we are interested in their clothing B) if they can turn a profit off the demand C) what types of clothes/trends they should stock more of for this market. So although the store is small, it has some great pieces (men and women, bags and belts). You can find beautiful work clothes/suits, gorgeous silk cami's for the night out and just plan sexy and soft shirts. I think their prices are decent (like Zara), and not a completely rip off. I think their line is more modest and classy than BeBe (tramp town) but not as conservative as Ann Taylor or other mom-esce stores.

This company takes too long to ship out orders. They don't let you know if something has shipped,…read moreas most other reputable companies do! I made the mistake of ordering a few things for my granddaughter for Christmas and they told me they would arrive in time! They didn't arrive and I have to keep calling to some other country to try to find out what happened!!!

It's Free People. Amazingly cute, boho fashion. Bring your credit card…read more Located in downtown Philadelphia, the home of Free People (as well as Urban Outfitters and Anthropologie- all the same company ownership). UO is also right next door to FP. Bring your credit card for there, too.