We moved in January of 2020 and we love it. I read the previous review, there is no longer anyone…read morenamed Meredith here. We love it, great townhome, all the staff is super nice. Very roomy and plenty of storage in the closet space in both bedrooms. Huge bathroom upstairs with a jacuzzi tub and we love the look of the fireplace and the kitchen counter space is perfect for making big meals. I bake a lot and I really needed the room. We're very comfortable inside and cozy when it's cold and it has a great A/C system. It is an apartment complex so there are many people coming and going but that's apartment living. This is a great, safe place to live. We're very happy.

Moved in May. Ramah is such a help doesn't mind working with you and making sure your accommodated…read more Love coming home each day very beautiful clean property. I really love it here and I would recommend this place to anyone!

Love the apartment complex and the atmosphere. really peaceful and the staff they have are amazingread more

We have lived at Villas at Crystal Lake since the end of February. It has been such a great…read moreexperience. Von in the leasing office is so extremely helpful and professional, which in my opinion has made the experience flawless and easy. Not every community you choose to live in, no matter how much you spend in monthly rent, is this way. Von is there to greet you with a smile on her face, is there to answer any and all questions, and is excellent at following up with residents. I cannot speak highly enough about how wonderful it has been to live here. And I highly recommend this property to anyone.

I was super excited about calling this place my new home. The vaulted ceilings are a nice touch,…read morebut they significantly raised my energy bill. The location is decent. You're close to main roads, but not on one, so traffic isn't an issue. Rent for two bed, two bath is $795. Given that Fairfield Place is in O'Fallon, anything below $800 that calls itself "luxury" living is okay by me. I'm not sure I would go as far as to say it's luxury, but it's definitely a step above other apartments I've called home. I wish the units came with a washer and dryer, but you can't have everything. They also offer a discounted security deposit for military members.

Good place to rent. I really liked our fireplace here and the vaulted ceilings. Great price and…read morethey do not price gouge you with fees like some other management places in this area....

I lived in Green Mount 2 different times, loved every minute. The lake is beautiful and pools are…read morefun, maintence is great, the office is so helpful. Great place to live

I recently visited Greenmount Lakes Apartments with my son who is looking for a new apartment to…read morerent. I was thoroughly impressed with the grounds and the apartments themselves, but what really stood out to me was the office they were amazing. They were very welcoming and they explained all the different floorplans and options available. As this is my son's first apartment, I was very nervous however, knowing that there is staff like Green Mountain Lakes Apartments it puts all my worries to ease. Thank you again, especially to Dori who took the time to answer all of my questions.

THIS SHOULD BE ZERO This company is a joke. All is fine…read moreuntil you move out. They do not answer calls or emails & only they care about money. They will tell you one thing when you FINALLY get ahold of them and then back track. They'll prob comment on this and say it's bc a bill got sent to collection BUT if they would have answered a phone call or email over the last 3 months it would have gotten settled before this. They then proceeded to tell us they would take care of that bill because they went in the day after we tuned in our keys to start cleaning and showing it. Just to show how much power they used. Our bill from 1-17 was $33 then from the 17-31 was $75. I use to recommend them to military members moving to the area but I will be sure to tell them to stay far away!!

I had a good experience with this organization some years ago. The management was easy going and…read morerespectful. They did what they needed to and made it easy.

My husband and I absolutely love these apartments! They are beautiful, bright, and spacious. The…read moreclubhouse is also wonderful--we love the gathering space, gym, coffee machine, and not to mention the pool! We try to go to every Sunday Funday event as well. These apartments are our favorite in the area!

I have lived in these apartments for about 6 months and these are the best out of the all the ones…read moreI have ever stayed in. Besides the fact that the apartment itself is absolutely beautiful, the leasing manager is amazing and actually cares about the tenants. The environment is very peaceful and the neighboring tenants are friendly as well! These apartments are also military friendly and I haven't had any problems in that department. If you are looking for an apartment in the Shiloh/Belleville, IL area, I would suggest these apartments hands down!

Need I say more. Princess is such an amazing property manager. Her attention to the property and…read morethe needs of the residents is untouched. Maintenance is on top of it. Work orders are taken care of promptly. Also they offer Military discounts.

There is always something wrong with the pipes in this apartment. They are clogged, the dishwasher…read moredoesn't clean your dishes even after it was serviced. The apartment above me had their pipes leaking into my bathroom lucky it was right about my bathtub but I wonder if the ceiling will fall in one day. The responsiveness of the maintenance crew here well if it's an emergency you might as well forget it and it's been 4 days since I put in the last request of standing water in my dishwasher and sinks. It's gross. Don't use the laundry facilities because either it takes your money or it's broken and my clothes alway feel like they never get clean.

Nice apartments, management does nothing to assist residents though. Had workers leave trash by…read morewindow when doing roof repairs...maintenance locked me out of apartment then wouldn't send someone to unlock door.

Smoke and mirrors. Choosing this place to live will go down as my 3rd biggest mistake in life and…read moreI just moved in mid-August. I am not writing to complain about: 1. The fact that I pay close to $1600; 2.The fact that I paid $350 to apply for this place and was told if I was approved that $300 would go towards the apartment prices and it did not; 3. I am not complaining that they allow pets but there are no pet waste stations around the lakes at all, all at the back of the property; 4. I am not complaining that on the day I was supposed to move in they refused to let me because I had not given proof of renter's insurance, so I had to re-arrange my movers; 5. I am not complaining about the fact that on my second night here, my neighbor told me I needed to be careful because his car was stolen out of the parking lot the night before; 6. I am not complaining that I paid more money for a third floor lake view so that I would not have to worry about people over me, yet I can hear everything underneath me. I can hear the kid running up and down the hallway, I can hear entire conversations (crying, screaming and cursing), I can hear people sneezing, I can hear people walking up the steps; 7. I am no complaining about the fact that they do not clean the breezeways, there are spider webs, stairs are dirty, walls dirty; 8. I am not complaining that they do not have a water filter on the refrigerator like most high end places do; 9. I am not complaining about the fact that they threaten to inspect people's apartments because people smell smoke and you will be fined $275 if you are smoking (I don't smoke so I don't care); 10. I am not complaining because they will fine you if they get complaints of you being too loud; 11. I am not complaining about the fact that the construction noise will wake you up in the morning and goes throughout the day. But what I am actually complaining about is the fact that they do not spray for mosquitoes and fleas on the premises. I found this out because one of the reasons I picked this place besides it APPEARING to be high end, is that I have a dog that I wanted to walk around the lake several times a day, etc. However the first week, I was getting bitten in my sleep, my ankles were itching, it was horrible. I treat my dog and cat for fleas so I had no idea what was going on. After getting eaten alive for two weeks, I sent an email to their office and asked if they sprayed for mosquitoes and fleas, assuming they did as they do have lakes and allow dogs. I was told they did not. I was shocked. I have NEVER lived anywhere where either the property owners do not spray or I pay to get the yard sprayed. I went back and forth with a Carla (who is supposed to be corporate)and she said that she would look into it, I checked back in with her a week later, she said she hadn't gotten a chance to talk to the boss yet, I checked back later and she said that they would probably not do it because she did not know the "effectiveness" of spraying. One of the most stupid things I have ever heard. You mean you do not want to spend the money but you have no problem charging outrageous fees to apply here, live here and get fined here. You need to fine yourself. I checked back for the last time yesterday and was ignored so here we are. They could easily spray for mosquitoes and fleas instead of letting their tenants (who they clearly do not care about) get eaten alive all Spring , Summer and some of the Fall. This may seem like something small to some people but I want to point out that you do not sleep peacefully getting bitten up all night when you live lakeside as I do, you cannot sit on your deck without being eaten up by mosquitoes and you cannot walk around the lake or go into the grass to pick up your dogs poop (which you in turn have to walk a mile to get to a pet station) when you are getting bitten by mosquitoes all over your body and the fleas are biting up your feet and ankles. So in the end, I would not recommend these overpriced apartments.

They are overpriced shoeboxes of "apartments." They charge rent and an "amenities fee" for parking,…read moremaintenance and an Internet and cable with Spectrum. Most normal places charging amenity fees usually have a community pool, club house and/or tennis courts, not Green Door. Maintenance should be a part of rent not an amenity.

There were difficulties with this place before move in. They told us it would be a full renovation…read more We called weeks in advance and were told each time (even a week before we were meant to move in) that no one had been in to renovate. When we finally got it, a lot of things were just repainted. We were promised a new countertop for the kitchen that never arrived. In addition to this, we had issues getting a hold of management. They wouldn't respond to emails after we moved in. They were hardly ever in the office when we went over to try to talk to them and follow up on things. We also had trespassers that constantly walked through and littered our fenced in back yard. Our immediate neighbors had no regard for quiet hours (music blaring, kids screaming, loud thudding all past midnight). Overall, this neighborhood and leasing company are not good quality. Getting anyone to work on anything was always a pain. We had plenty of water damage and mold by move out. We only lived there for a year. They also claim that wifi/cable is included in rent. It is not. Not once did it appear on our itemized ledger. We paid Charter directly the entire time we lived there.