I was attempting to inquire about property management for my investment homes. I told Larry I was…read morefrom California and before I could finish my statement he said, "we are all right " and hung up. I attempted to call back unsure what just occurred, and he screened my call. Terrible customer service, rude, and unprofessional.

I was a long time resident at Oxford Manor. I found the high end apartment and surrounding ideal…read morefor my living and personal needs. The apartment is in an exceptional neighborhood, with easy access to Forest Park via the beautiful Wydown corridor as well as a close walk to restaurants, cleaners and a Starbucks. The folks in the neighborhood significantly enhanced the community feel with friendly reach outs while walking their dogs or just strolling in the tree lined streets. Also, as a frequent traveler, I was very pleased with the easy access to the airport from it quaint Clayton location. I found the Landlord Larry to be quite attentive to the lease holder needs and always concerned about the well being of the property, both in and around the the apartments. Any repairs or needs were promptly addressed. He even added items (e.g. power outlets and bike racks) without requests, just because he saw the needs of his tenants. The building has a wonderful Tudor exterior with six apartments. It also has easy access to the upper floors by a an elevator, but also has a period staircase that complements the Tudor architecture. I found the community rooftop very peaceful and inviting. The all granite counter tops in the kitchen and bathrooms, the beautiful stone showers along with high end appliances also added to the luxury feel of the apartment and complex. Oxford manor was perfect for me, and I couldn't have been more pleased with my time there and the support of the landlord and his commitment to the comfort of the tenants and the care taking of the apartments. Highly recommend.

Love the apartment complex and the atmosphere. really peaceful and the staff they have are amazingread more

We have lived at Villas at Crystal Lake since the end of February. It has been such a great…read moreexperience. Von in the leasing office is so extremely helpful and professional, which in my opinion has made the experience flawless and easy. Not every community you choose to live in, no matter how much you spend in monthly rent, is this way. Von is there to greet you with a smile on her face, is there to answer any and all questions, and is excellent at following up with residents. I cannot speak highly enough about how wonderful it has been to live here. And I highly recommend this property to anyone.

Need I say more. Princess is such an amazing property manager. Her attention to the property and…read morethe needs of the residents is untouched. Maintenance is on top of it. Work orders are taken care of promptly. Also they offer Military discounts.

There is always something wrong with the pipes in this apartment. They are clogged, the dishwasher…read moredoesn't clean your dishes even after it was serviced. The apartment above me had their pipes leaking into my bathroom lucky it was right about my bathtub but I wonder if the ceiling will fall in one day. The responsiveness of the maintenance crew here well if it's an emergency you might as well forget it and it's been 4 days since I put in the last request of standing water in my dishwasher and sinks. It's gross. Don't use the laundry facilities because either it takes your money or it's broken and my clothes alway feel like they never get clean.

THE worst renting experience we've ever experienced. Management does absolutely nothing to uphold…read morerules. We were charged almost $500 after months of being moved out (mind you after calling the cops and months of sleepless nights due to neighbors screaming their heads off ALL NIGHT, they wouldn't let us break lease so we paid rent while not living there for over 2 months. They got free money and still wanted more) for "flea infestation" and wouldn't take ANY proof saying otherwise, we have vets saying our dog has never had fleas+is on a very strong flea, tick medication and we would notice FLEAS. Cops were also called MANY times on other tenants with absolutely no repercussions. This place will charge you up your ass for no reason. DO NOT recommend!! Wish I could give negative stars.

Best apartment living experience I've had yet! Moved from out of town and found this to be a very…read moresafe area to stay. Management and maintenance are very responsive and professional. Would definitely recommend to anyone looking for an A+ apartment living experience.

Fantastic Service and Wonderful Team at Whispering Hills!…read more Living at Whispering Hills has been an excellent experience thanks to an incredible team that truly values their residents. Shannon (Property Manager) is exceptional. She is professional, attentive, and genuinely cares about residents' comfort. Gavin from the leasing office is always helpful and responsive. Jeremy (maintenance) does outstanding, precise work, and Layton keeps the grounds and balconies looking great. During a recent visit, the team did an amazing job power washing both balconies, cleaning windows, and making sure everything in the apartment was perfect. Everyone was friendly, efficient, and respectful. This level of service really makes Whispering Hills stand out. Five stars all the way!

My biggest regret is moving to Whispering Hills. The apartment was not ready when I moved in. There…read morewas all sorts of issues. Long story short they charged me an extremely high deposit. I paid the rent on time every month When we moved out, We were not informed of the final walk-through, which is illegal but they got away with it anyway they took advantage of the fact that Missouri is a state that allows landlords to do anything subsequently took my entire deposit for damages that Shannon Vargas lied about. I had to fight them in court to get my deposit back, only got part of it Lost the rest of my money because of their Janky unscrupulous atty & property mgt team. Persons of color beware they will treat you any way they want and they will take your money. It's all smiles n giggles until you want to move and they will penalize you for justified complaints this place is horrible. Property management is horrible. Took my money and negatively affected my life and don't give a darn, they took pleasure in creating strife and hardship for me Over $2000 a month in rent for 12 months that wasn't enough this greedy company still took my deposit for egregious made up charges that were created and Trumped up by Property manager, Shannon and this is a multi million dollar company I am a single hard working mother who'd recently lost a child when I moved in here and they knew that and STILL took my Money STOLE MY MONEY whispering Hills and the Michaelson organization is a greedy manipulative Organization that is out to take advantage of people because they certainly took advantage of me I did not damage the unit the pictures they provided were of the entry step and pictures were in black and white. shannon lied and because she is non melanin she was allowed to do what she did To me which caused me strife and stress With everything else I was going through after the loss of my child, Michaelson organization and whispering Hills lack humanity and integrity I reached out to multiple people in corporate and they didn't even respond back this is a greedy organization that supports the unfair treatment of persons of color due to the government shut down due to the high rate of evictions, I could not even get an atty And I had to represent myself, they have atty, William ranker who has been on the news for his harsh treatment of people of color this is a multi million dollar company but they had to steal $3500 from me .... Consider that when you are about to sign a lease here

I was super excited about calling this place my new home. The vaulted ceilings are a nice touch,…read morebut they significantly raised my energy bill. The location is decent. You're close to main roads, but not on one, so traffic isn't an issue. Rent for two bed, two bath is $795. Given that Fairfield Place is in O'Fallon, anything below $800 that calls itself "luxury" living is okay by me. I'm not sure I would go as far as to say it's luxury, but it's definitely a step above other apartments I've called home. I wish the units came with a washer and dryer, but you can't have everything. They also offer a discounted security deposit for military members.

Good place to rent. I really liked our fireplace here and the vaulted ceilings. Great price and…read morethey do not price gouge you with fees like some other management places in this area....

We moved in January of 2020 and we love it. I read the previous review, there is no longer anyone…read morenamed Meredith here. We love it, great townhome, all the staff is super nice. Very roomy and plenty of storage in the closet space in both bedrooms. Huge bathroom upstairs with a jacuzzi tub and we love the look of the fireplace and the kitchen counter space is perfect for making big meals. I bake a lot and I really needed the room. We're very comfortable inside and cozy when it's cold and it has a great A/C system. It is an apartment complex so there are many people coming and going but that's apartment living. This is a great, safe place to live. We're very happy.

Moved in May. Ramah is such a help doesn't mind working with you and making sure your accommodated…read more Love coming home each day very beautiful clean property. I really love it here and I would recommend this place to anyone!

The Envoy are a great place to live especially for seniors transitioning from homeowner to…read moreapartment living! The grounds are very well kept, the apartments are large enough 2 with guess. As a DHHS worker any senior looking to live here should apply ASAP!

If you care about the health of your loved ones and your own, do not rent an apartment from the…read moreenvoy or ANY place being ran by the Michelson Organization. This place has mold, mildew, fire hazards, outdated plumbing/electric, leaking sewage, flooding problems in the basement, disgusting smells, and a whole staff of unqualified people who are trained to belittle you and make you feel dumb for reporting any problems. I left several pictures on this site and ask you let others know to watch out for these people. When we first signed the lease, we were promised all of the windows and hallways were going to be renovated within a couple of months after our move into the building. When we emailed the Michelson Organization to ask why the windows were not being changed, they confirmed they did indeed make that promise but couldn't simply work it into the budget this year. Our windows flooded out during rain storms and the Michelson organization still refused to do anything. I even uploaded a video of water flooding our apartment onto youtube just so people can see the kind of slime the Michelson organization really is. Just search "The Envoy Michelson Organization 8701 Delmar" on youtube to see the video. Also, our plumbing was out on one of the bathrooms for almost 6 months due to their carelessness. As soon as we called to complain and informed them it's been long enough, Todd the maintenance guy came up to our door and continually rang the door bell for a couple of minutes until one of us answered. He's constantly putting the tenants on the defense with his passive aggressive Michelson training and never ONCE completed a job properly. For two years we just put up with this guy and allowed him to bully us in our own home until it was time for us to leave. Todd then made it difficult for us to move out and did everything he could to let us know he was glad we were leaving. And if that weren't enough, The Michelson Organization allows smoking in the building and do nothing to regulate it. I had to breathe second hand smoke from my neighbor for two years thanks to the fact the Michelson Organization was unwilling to change the rules. There are a lot of elderly people in the building and these slum lords simply do not care. The laundry facility has a main sewer line along the washing machines and it has some serious leaks. I've come home several times to the sewer pipes bursting and there being urine and fecal matter running down the walls and onto the washing machines. I've even walked by the laundry area, smelled urine, made a comment to one of the tenants, and the next day an air freshener magically appeared in the exact area where I complained about the smell to another tenant. My guess is this had to do with the fact I was right in front of the maintenance office when I made the very loud comment to another tenant, and Todd did what he does best. Throw a Band-Aid on it then disappear for hours until it was time to go home.