It is a good apartment. Small issues were there but Jon responded so quick to fix by email. I suggest 1 bd other than studio Good luck read more

This is my third time living at 4132 Washington Blvd, Gallery Apartments. Each time has been very pleasant and comfortable. It's quiet here. These apartments are nice and safe. If there is an issue with things needing addressed, I call, the issue is quickly taken care of. Suzanne and John and Jennie (the day she was here) are on top of things. They are very accommodating and respectful. read more

I DO NOT recommend Brandonview LLC DBA Gallery Apartments (529 Whittier) as a place to live because I encountered a Brown Recluse spider problem and how long it takes to repair and/or to replace appliances. There was an ongoing Brown Recluse spider and other pest problem in my apartment. I first reported the spiders in September or October 2020 because I set my own traps after seeing the Brown Recluse spiders. In June 2021, I was still having the same issue (about 8 to 9 months later). These spiders can be dangerous to humans. Please see Exhibit 1-10. The leasing office suggested that I use peppermint oil in-between treatments. Brandonview LLC is responsible for pest control to provide a livable environment and a Brown Recluse problem for eight months is major issue. The leasing agent(s) tried to downplay how dangerous these spiders can be to humans. It took two weeks to replace my microwave after it stopped working. Please see Exhibit 13 and 13A. It took almost one month to repair/replace my washer and dryer combination. Please see Exhibit 12. To make matters worse, the wrong part was ordered and as you can see from Exhibit 12A, the broken washer/dryer combo was left disassembled until the new washer and dryer was brought in. I requested a call from a manager on June 24, 2021 about the ongoing Brown Recluse spider problem. I was sent a link to the exterminator's website and the exterminator contacted me. I do not understand why a manager did not contact me. Apparently, the exterminator could not get rid of the spiders so why would I need to speak with him since the issue has been ongoing for over 8 or 9 months. The final straw was on July 9, 2021 (my 60 day notice to vacate was already submitted) when Trey allowed the exterminator to enter my apartment without giving me prior notice. Please see Exhibit 11(this note is after they enter). This is a lack of professionalism and an intrusion of privacy to enter a tenant's apartment without notice because I could have had very personal items laying around. She tried to justify it by saying you requested the service. Yes, I did but I did not expect the pest problem to exist months later. And I am sure the exterminator gave advance notice to Brandonview LLC he would come to treat my apartment. During my walk-through with the guy from the office (I think his name was Will), the apartment was cleaner than when I arrive except I forgot the ceiling fan (the only issue found). Almost immediately he said to clean the fan it would cost $25. It shouldn't cost $25 to clean one ceiling fan. Brandonview LLC can nickel and dime tenants yet it cannot repair or replace appliances in a timely manner. See Exhibit 14. I hold Brandonview LLC 100% responsible for my poor experiences as a tenant because it hired the leasing agents to conduct business on its behalf.  Your leasing agents need to understand this was a business transaction. I pay rent for the apartment and the landlord is responsible for pest control and repairs in a timely manner. read more

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Updating review to reflect yet another theft on the property. My second bike was stolen right off my first flood balcony. My balcony is in an enclosed courtyard which is gated and there are cameras everywhere but for some reason , the "angles " of the camera didn't pick anything up. In the six years that I've been here , I've had two bikes and at least four packages stolen. Each time the cameras didnt pick anything up. I used to leave my patio door open for the fresh air, but now I fear for my safety. I was offended replacement bikes from the the rusted out bikes left by people after they moved . This is offensive. Both my bikes were Diamond Back bikes. I will not be renewing my lease. I dont feel safe here anymore. Pictured is trash thrown out by someone who lives here. This is normal here. Wouldn't the cameras pick up who's doing this? Hmmm read more

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I found Gallery CWE via a Google search when I needed a new apartment and an affordable one. From the start, Trey has been immensely helpful. The apartments are beautiful and an amazing value. You can't beat the location - you are central to so many things. Love this complex! read more

First thing first, bugs!!! I should have backed out the lease, when the neighbors moving out next door to me, said it was due to the bugs, but I ignored it because Trey was so sweet & had great customer service! So beware of building 4132. I did not want to leave this review, but whoever answers the emergency hotline for 314-534-0525 has caused me to do so... they charge $40 a month for gated parking, they had no street parking at the time, and the gate was open, so I pulled into the parking lot to turn around, as I was pulling out, the gate closed, I had no way to get out since you have to have a remote, which is normal, so I called the apartment building and I spoke to someone who was really sweet & understanding, she gave me the phone # 314-534-0525 a rude lady answered the phone and kept calling me sir. I liked staying here at The Gallery Apartments CWE, despite the bugs, oddly... but the rudeness is unacceptable. She just gave me a call as I'm writing this review, her name is Jenny... she said she worked for the company 13 years, that's great, but not a reason to treat the tenant rude, telling me to take responsibility, she'll have to charge me, telling me you're welcome/without even giving me a chance to say thank you. even if I'm wrong for pulling into the parking lot (to turn around) I understand her frustrations, but it's wrong to take it out on me, when it's her job to be of assistance... I'm not even getting rest due to the bug problem, this is only a few problems, I've had to request a lot! I guess you get what you pay for! & again I hate leaving bad reviews, but maybe it can help the next tenant. Please excuse my errors & good luck!! read more

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Lived here for five years! The two year mark was amazing then after it was horrible! They have bugs, tics in my unit and brown silver fishes. They've used so many different pesticides it's caused health problems. This year, you can't opt out of having your unit sprayed! The neighbors are hit or a miss. The neighbor below me is Satan's child with her horrific loud music and the neighbor beside them has domestic violence! The neighbors on my floor are loud too. The walls are so thin! The maintenance gets things done. NOT on a timely manner but will get it done the first time.. the staff here have gone down hill terribly! I'm happy Trey is no longer the PropertyManager! She was very dismissive and abrasive! She believed that I was making things up when I told her the neighbor below me was loud. Who does that?! The apartment I live in is 3 years old. I've requested annually for maintenance to fix my unit for certain things and it just gets placed on a damn waiting list that seems to take ages to get fixed. At this point I have given up. Just Nickle and dime me when I leave. I've grown out of this apartment and what they can provide. The apartment complex has gone downhill. I've had packages stolen, I've had the staff ignore my voice-mail and emails. I'm just over this place. It's sad because maybe if they had a decent amount of empathy they'd do somewhat okay. The rest of these 5 star reviews were forcefully asked! 2020 I agreed to write a 5 star review then I thought about it and decided to give them their real rating which is a ONE! they don't deserve more! Especially since I've lived here for 5 years. I get treated like crap here. If you decide to lease from them make sure you check which apartment you're moving into! Check for bugs, cracks, water damage and more! Believe me there are better apartments in the city than here!!! I'm just being transparent! read more

Caveat emptor: An updated fair & honest review from an ex tenant: This place used to be a great place to live. However, like some other tenants on some other review sites, I experienced 2-faced people with management. I caught them in several lies (they'd tell me one story, and later tell me the exact opposite). Example: they initially told me that a neighbor admitted to damaging my property, but later said he denied it. Why the sudden flip? This lying by management was actually a pattern I began to notice during my 2 years of living there. The Whittier units are next to a house with a dog that barks CONTINUALLY, making it so I can't sleep in my own apartment. I work at night and don't enjoy being awoken at 6 AM. I also suspect management framed me for one or more of the reasons they asked to not renew my lease. I moved out over a month ago and have yet to see my deposit check. I was told over 2 weeks ago it was going out the next day (another lie, I suspect). I would pay several months' rent at once to avoid their $10 credit card fee they added. Of my $300 deposit (not including non-refundable pet deposit), they say I am due $135, which I have yet to see in the mail. They subtracted $90 from my deposit for parking that they forgot to bill me, and they tried to charge me extra (beyond the $75 they subtract out of everyone's deposit for carpet cleaning). My unit was dirty when I moved in despite being a "new" unit, and there were carpet stains & construction mess EVERYWHERE. I was fortunate enough to have made a note of this on my move-in sheet, so they couldn't charge me. Update: they returned my "courtesy call" today and stated that they're not legally obligated until 30 days and that it's ready to be mailed out. Still, no apology for the delay or explanation why they told me it would be in the mail over 2 weeks ago. The pictures they show on their website are nice, but they do not maintain the grounds. They let many plants die, there are more weeds than grass (often overgrown), and it takes multiple tenants complaining about the green water in the fountain for them to do anything. Jennie is very rude and has lied to me repeatedly. I suspect they think that telling what they consider to be "white lies" to get tenants complaining about an issue to be quiet is okay. Example: the catch basin for the A/C water drain wasn't draining. They initially told me not to worry about it, that it's normal and that there was no drain in it for legal reasons. This made no sense to me, and is in fact UNTRUE. When the water started growing mold, I told them it was a safety issue for my cat (she could drink the water & get sick). Only then did they agree to fix it. Only excuses I can think of: LAZINESS and SHADY practices. Also, there's a trash can for dog waste located in front of the back door that smells like hot feces because they don't empty it for months at a time. It attracts flies that get into the building and apartments. They won't move it farther from the door (despite complaints from tenants). My girlfriend would gag from the smell during the hot summer months. They get to maintenance issues on their own schedule. One maintenance issue (wiring) remained unfixed for a year, and they only did a temporary fix that ended up damaging the wall plate (which I replaced out of my own money so I could get my deposit back, which I still haven't seen). Like other tenants, I also saw several insects (including some that seriously scared my girlfriend), but I happened to be more amused watching my cat kill them. Also, when I moved in, I was told the neighbors are homeowners & the cameras deter crime, but despite what they say, this isn't really the CWE. There ARE car break-ins and bike thefts (even in the secured lots). Just another one of many lies they tell to their tenants to convince them this rip-off is a good place to live. For $300 less than I was paying at the Gallery, I found a new unit with over 2x the space of my previous unit...AND a garage...AND a basement for storage. Seriously, this place used to be awesome, but has gone to the DOGS with the noise problems, raising rent/fees, and mistreating tenants. read more

These are seriously great apartments! I moved out because of a job relocation; otherwise I would still be living there. I lived there Jan 2011 to May 2012, and again June 2014 to Apr 2015. The management was both flexible and super responsive to whenever I needed. This is an A+ property. read more

Is this a perfect place to live? It is pretty darn close. I spent 3 years at this place in a small apartment. I moved out because of space and I've been regretting it ever since. I really miss this place. It is a gorgeous building that is all updated and new. Or at least it was 2 years ago :) still relatively new. I had nothing but pleasant experiences with the staff. Yes it was small, yes they had parking problems and I'm sure cars got broken into (mine didn't but I was in the secure-ish lot) but overall it was a fantastic value and if I didn't want a 2 bedroom I would still be there! read more