I got several bids from house cleaning businesses to clean our new home before moving in. ADW was…read morelocal with the most affordable bid. The owner was friendly. Her bid was $200 less than others so I went with her. On the day of cleaning, the owner asked me what my priorities were and I told her I wanted cabinets and cupboards cleaned so I could put things away, floors and then windows. After about 2 hours of cleaning, the owner came to me and said I've almost used up the amount quoted on the bid and they had not cleaned everything. I was a little taken aback as I thought the bid was a final amount. Nevertheless I agreed to almost $200 more so that all cabinets and cupboards would be cleaned. At the end of the day, I realized there were a total of 4 people cleaning so I thought with all that people power my new home would be ready to move in. The following day I looked around the kitchen and realized one kitchen drawer had not been cleaned as it had dried on dark liquid in the bottom. Another cabinet had dried herbs and toothpicks. I was shocked so I looked around the rest is the house. Some of the windows blinds were cleaned, others were not, even in the same room. (I had not asked for blinds to be cleaned but the inconsistency made it confusing. ) Only one room had the window sills cleaned. Because the house had been empty for a while, dead flies were present in almost every window. There didn't appear to be consistency in the cleaning so I ultimately went through the house wiping out cabinets and windows. I sent the owner this information just for feedback, hoping she would appreciate receiving this feedback to improve services. Instead, I received an email telling me her move in bids are usually much higher and there were more cabinets that needed cleaning than she originally thought. (This is a 2200 sq. foot house) So no apology or acceptance of mistakes made. Very disappointing. I wanted to support a local business and had hoped it would be more responsive to feedback. I was wrong.

The crew was very good. We had 4 cleanings that came in 36% over quoted price with no explanation…read more Numerous attempts to call went unreturned. I can't explain the overcharge. Didn't authorize anything but a flat rate. Credit card dispute team will decide. What a pain en el Como se llama.

I was skeptical about hiring a cleaning company for my home/ office but I'm so happy I hired them…read more They quoted me in a timely manner and were very professional. They asked me what chemicals I use in my home before spraying away with harsh stuff and I was so thankful they did cause I have trouble breathing. My home and office look amazing and they did everything I asked. They have been cleaning for 3 weeks now and I highly recommend them for your cleaning needs.

DO NOT give these people a deposit before the work is done! Gave them $200 deposit and they never…read morecompleted anything! THIEVES!!!!!

Paid $150 for a small one bedroom apartment to be cleaned. Left behind some type of residue on…read moreshelving that was not there prior to them cleaning. Contacted them afterwards and was blamed for it myself. Unprofessional, unreliable.

A very disappointing experience…read more - Two women showed up, looked through my house, and gave me a price quote and a date and time they'd be arriving. There was no mention of any other steps. - Today, the day before the appointment, I texted the owner to confirm when they'd be arriving. She informs me that the two women who showed up are saying they appointment was never confirmed.' - I ask what part of the process was missed, because when they left we had a confirmed date, time, and price, and there was no indication of any other steps. - No reply. I wish I could give them a full rating, but it's 14 hours before my scheduled appointment and I'm now told no one is going to be showing up. Very disappointing and very frustrating. I wish the owner had communicated with me through this process.

I've trusted Marbel and her team with various of my rental properties in Lane County. They're…read moreefficient and fair with their pricing. Plus the work they do is outstanding. Marbel herself is very kind and approachable. Thanks again for everything you do, especially during the pandemic. Muchas gracias!!

I'm leaving this review in real time. We had a messy potty training incident. I called at 1:30 pm…read moreand it's 3 pm and they're done. They had a sale and were able to get us a deal so we had all three carpeted rooms in our house cleaned. We've used them in the past for less urgent issues as well and they always take good care of us.

Poor customer service. Late arrival. Stains still visible in living room. The "special" price…read morewas not there. Almost 280.00 by the time they tacked on all the extras, and no 20% off the additional costs' as advertised. I would not recommend them, go with Stanley Steemer. I waited a day before I made this evaluation. I admit I was not happy yesterday, but after a day to calm down, I stand by my evaluation. Use anyone else but them!!

Tracie & her team have been cleaning at the apartment community I manage & they do a great job!…read more Special shoutout to Alma‼. Very friendly and very thorough....Highly recommend Finishing Touch!

I'm SO PLEASED with my experience with this cleaning service. I spoke with Traci about a full move…read moreout clean and because of my circumstances she couldn't come until after I left town. Traci was communicative and her staff was thorough. They took before and after pictures and Traci called to make sure I knew everything was OK. I wish I would've known about this place before I moved.

I got a bid from the owner for moss removal and gutter cleaning. I never saw the owner. He sent 2…read moreguys ( one was his brother in law?) out. They showed up on a Friday at 3pm when the owner said they'd start on Tuesday. They didn't knock on the door to say hello to tell me they'd be working on the roof. We figured out they were there when they dropped a bucket off the roof and scared the #%|] out of us. They scraped some moss off the roof. They supposedly spread some moss treatment but moss is still on part of the roof a month later. They were supposed to clean the gutters but during a good downpour last weekend water was pouring over the gutters so at least one downspout is still plugged. I would not recommend using these guys. I'm gonna have to pay someone else to do the job they should have.

Jason is prompt and communicates well. Gutters cleaned and roof treated for fair cost. I will…read morerecommend Above All to friends and neighbors in Laural Valley and vacinity

The entire staff, from painters to inside finish did an excellent job on our recent ceiling to…read morefloor kitchen remodel. We started our remodel on August 19th, 2024 and finished up this last Thursday. We were thrilled that everyone cleaned up after themselves, and were respectful of time and our home. Even our cat made friends with the workers. We couldn't be more pleased with the results!!! Dennis, Sandra and Smokey Jo Ericson

I waited a couple of weeks so that I could be fair with this review, because I was a bit annoyed…read morewith them. This could've been a 5-star review. Pros: ========================== -Everyone I met at Kaminski was friendly and professional. -They did the work I contracted with them to do in a fairly short period of time. -When the guys came to do the job they did quality work, in a very professional manner. -When they left, I even considered contacting them to replace the old galvanized pipe in my house sometime over the next year. I actually mentioned it to their carpenter before he left. That outcome seems unlikely now for the reasons that follow. -Once I posted my review I got a call asking how I could be more satisfied. I realize I am not their only client, and don't consider my job to be any more important than anyone else's. This said, I appreciate the effort. -I did get a refund for them for... something. Not sure what it was for. (See my last "Con" item. Cons: ========================== -We were told that they would charge half the bid in deposit, then they charged the whole thing. In fairness they reversed this charge. -My only sincere complaint is the opacity of their billing. Don't get me wrong. they gave me a VERY detailed estimate and - as I mentioned in the first part of my review - they sent me a partial refund of the initial charge. Gosh this is going to sound like I am complaining just to complain, but hear me out. The real issue is I have not yet received a detailed explanation of exactly what I was charged for. When I spoke to the company I was told that prep work went longer than expected, and was told I would get a detailed invoice. Look, I am not going to quibble over the price. I am not looking for a refund I am not due. The fact is I signed the contract, but I want to know where the money went. That is all. They did great work, and I now more than trust them. Conclusion: ==================== First impressions matter fair or not. The final assessment is, though I would work with them again, I just want to a receipt. Their bids are detailed enough that this should be doable.