1. Bro's Custom Audio

    1. Bro's Custom Audio

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    Tinley Park, IL

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    Bro's Custom Audio

    5.0 (3 reviews)
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    Services - Bro's Custom Audio

    Security system installation

    Security system repair

    Security monitoring services

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    Alarm Illinois - Consumer Custom Alarms

    Alarm Illinois - Consumer Custom Alarms

    3.9
    (20 reviews)

    The seller of the home I recently bought highly recommended this alarm company to me and I couldn't…read morebe happier. Initially I was going to have a American Defense System installed in my home. However when ADS came to the house they notified me that the alarm will be separate from the CCTV. That means that ADS could only provide me with the alarm but then I'd have to go to another company to have the CCTV cameras installed. With alarm Illinois I get to have my alarm and CCTV all with one company. I had Dave the owner of the company come by and he surveyed my home and gave recommendations on what he felt would best protect my home. He provided the quote the same day and a few days later sent someone to install the cameras. I like that with any issues when I call I am able to get a human being and also can have someone physically come out to fix any things that are wrong. I also like the apps that go with the alarm system I am able to see my home while I am at work I can see someone at the door at the front door the back door and in the alley. I also like that I'm able to arm and disarm the alarm through my telephone. The OnStar technology allows me to notify the police or firehouse if there is an emergency through speaking into the alarm. Seamless way to secure your home and the precious ones in it.

    We inherited an Alarm Illinois system with our new home and kept the service, but we are canceling…read moreafter just two weeks. First, there is zero safety follow-through. We accidentally triggered our alarm multiple times for over 30 seconds, and they never once called to check if we were safe. Second, their customer service is incredibly slow; it took three calls just to get a quote to add new devices, and they still haven't helped us transfer our video surveillance. Finally, when we requested our contract, it was sent from the owner's personal Gmail account rather than a secure company email. When I called the owner, Sheila Haddad, to discuss these issues, she dismissed my concerns by boasting about having 20,000 customers and then hung up on me. Avoid this company if you value professional service and actual home security.

    Alert Protective

    Alert Protective

    4.2
    (113 reviews)

    I have used Alert since 2006 and they have been much more reliable than ADT and AT&T which I…read morepreviously used in different homes. Quick response, rare false alarms, reasonable pricing. This review is also about their tech support which we had to call for a lot in the past year: first to upgrade our system as we put it in 18 years ago; and then because we remodeled our basement so they had to come out a few times to deal with construction dust setting things off, moving motion detectors when walls were moved, adding new window contacts etc. Two of their service techs specifically are amazing: Gus and Mara. I feel extremely lucky when they send either of them out. Especially Mara. She stands out as being the most competent service tech - of *any company* I have ever dealt with. She assesses the situation, makes recommendations for better solutions, advocates for the customer if needed, and then executes the solution flawlessly, efficiently, quickly. Again shout out to Gus who is A+ but I have to give Mara an A++!

    30 year of coustore Of Alert alarm . I don't know why i still a customer they charge me for…read moreservice couple months of service and I never set the system up and running yet. I explained the system was not installed yet ! Originally the service guy ( Joe ) stated no problem i will not start billing until they set up lies more lie . the DIY system are junk ( crap )but so far they back up the shitty product . They want money and they Absolute horrible customer service .

    Bro's Custom Audio - securitysystems - Updated July 2026

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