I tried Brothers delivery for the first time yesterday evening, and it was a great experience. Not only was the pizza fresh, hot, and delicious, but the delivery driver was prompt and very considerate/friendly. I guess I've gotten so used to Grub Hub drivers dumping my food on the front steps that it was refreshing to have someone actually ring the buzzer and deliver the food to my unit. Will definitely order delivery again! read more

Just the absolute worst place to get food. This is the definition of not caring about the product you put out. Sub not cut, no cheese and pickles sliced like this on a steak and cheese is wild to me like who doesn't dice the pickles. I wouldn't recommend ordering from here unless you want to be disappointed every time. They just need to close their doors for good. read more

Brothers Pizza - Steak & Cheese Sub - Pizza Near Me - Dracut, Massachusetts

Amazing food and the Best Pizza ever. The staff is very Friendly and they understand that customers allways Comes First. read more

Brothers Pizza - Amazing food and the best pizza and the staff is just great - Pizza Near Me - Dracut, Massachusetts

Fresh food fast delivery very friendly staff I highly recommend this place to my family and friends read more

Good food, reasonable prices and fast delivery; doesn't get much better than that! We have had their Steak & Cheese Sub, Meatball Sub, and a few pizzas with delicious toppings. No complaints here read more

We erased their number off of our phones. We called ahead and they said 25 minutes so my husband and I took our time when we got there we waited an additional 40-45 minutes. When we placed the order over the phone the man who my husband spoke with repeated the order twice to my husband, so the order should of been correct. We were missing a blue cheese, a marinara sauce for the calzone and then we were left with a beautiful hair at the bottom of the calzone box. Sorry for a stinky review... we have gone there in the past and it's decent not sure if it's run by new people or if they were just having a rough night ( didn't seem busy ) read more

Brothers Pizza - a slice of cheese pizza - Pizza Near Me - Dracut, Massachusetts

This is what we got when we ordered a chicken salad sub toasted, instead we got burnt and when I called they were rude. read more

Brothers Pizza - This was what we got when we ordered a sub from Brothers Pizza, I called them and got attitude, the rest of the order was horrible too. - Pizza Near Me - Dracut, Massachusetts

We have been ordering weekly but recently owners changed hands and we gave them a few chances and will not be ordering again. Our cheese steaks were full of grease and even the pizza is different. Advice to new owners - DON'T CHANGE SOMETHING THAT IS WORKING!!!! read more

Brothers Pizza in Dracut is located at the far end of the eastern RK strip plaza. This little pizza place is order at the counter and offers decent Greek style pizza, pizza calzones, pasta, salads, syrian subs, seafood (scallops, shrimp, haddock), fried foods, Wise/Herrs bagged chips, and Pepsi drinks in the cooler. Bud Bottles are $2. Pizza slices are $1.50. I stopped here for lunch a while back and ordered some slices of cheese pizza with a bottle of Diet Pepsi. The pizza was still in the oven and needed 10 minutes to be ready. I played some Ms. Pac Man and Galaga while I waited. The pizza slices were hot out of the oven and had a nice crispy crust, good amount of sauce and a browned layer of cheese, decent pizza. read more

Brothers Pizza - two cars parked in front of a restaurant - Pizza Near Me - Dracut, Massachusetts

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second time coming here and again took too long for our food. very disappointed with the people behind the counter. Haven't been given any updates on our food either. Not coming here again read more

Have ordered take out several times. Food is great here , Portion size is good . Prices are better than most . I would def recommend this place. read more

Great Atmosphere and service! Love the food!!! Great running into people from the local towns! This is the place to be any night of the week - except Mondays (they aren't open) read more

New Owners; Meeeeh!!! I have been visiting Brother's Pizza on Lakeview since moving to Dracut in 1997. The original owners have sold to new ownership. Much of the menu appears similar, same name and new logo, but the same food quality just isn't there. The service was OK, but I waited 20 minutes longer than stated. The food was OK but just bland and far from the Brother's Pizza that I enjoyed for many years. This happens a lot when new owners buy out a thriving business. Start-Up Pizza restaurants come and go and only the best stick around for 40 years like Brother's Pizza had. I will head over to Brother's Sports Bar and Grill across town which is owned by the original owners son. I wish Brother's Pizza good luck and hope they can improve, but I cannot say that I will be going back. This is Brother's Pizza in name only read more

Found the place online when looking for some pizza and was pleasantly surprised. The waitstaff was helpful and friendly. They changed the channel for us to catch a football game. The pizza was out of this world incredible. Will definitely go back read more

Brothers Pizza - BBQ or Buffalo Chicken Finger - Pizza Near Me - Dracut, Massachusetts

We ordered fried pickles, 10 chicken wings, and large cheese pizza for delivery. The fried pickles were so over-cooked (some were burnt) you could barely tell there was a pickle inside. They didn't include a dipping sauce. The chicken wings, (5) in buffalo sauce and (5) in honey mustard sauce were extremely soggy. We think they were baby drumsticks, but couldn't tell because there was so much batter. The cheese pizza was cold and basically had no flavor. This location is less than a mile away so the food shouldn't have been cold. Extremely disappointed and won't go back! read more

Brothers Pizza - Fried pickles - Pizza Near Me - Dracut, Massachusetts

I ordered a combo steak and chicken dinner-15.99 and what a disappointment!! The steak was tough like beef stew that wasn't marinated. The chicken was dry. The rice was boxed! They might want to lower that price or please get a new cook! I won't order there again. read more

Ordered a gyros beef. While.the meat was coked.great no taste and the tazikk I was bah and full of cheese blobs almost like blue cheese dressing. The person cooking was blaize and his heart was not into it. Really the best part of pita pocket was the beef. But, the taziki is what makes the sandwich. read more

Always top notch food- fresh, well made, and delicious. Hard to go wrong, and theres a reason they have been in business since 1978 and don't have to advertise. Sometimes the waits can be long- its very high demand and they are swamped usually, which is a good sign for any restaurant, so sometimes it takes a little bit. Its well worth it, and you will love it. Prices very reasonable, easy to get to, and delivery is easy as well. This is not Dominos or Subway where you will get your shitty food in 10mins... This takes longer but is much much better, and the owner John works there most days and is very dedicated and a great guy. read more

Have been a customer for many years. Tonight was our last meal from brothers. I tried using a gift card that was given to me from my parents and they refused to accept it without a receipt. The manager stated they haven't used these cards for years and there was no way to know how much was on it without a receipt. I asked her to run it through as has the strip on the card and she said there is no way to do that. Really?? What a scam! Imagine all the money they are stealing from gift cards. Don't ever buy a gift card from them. I Understand they are selling the business but you should close instead of stealing from customers. They also didn't have my oder correct. THIEFS!! read more

I placed my order over the phone at 643pm. It arrived, ice cold at 810pm. I called at 757pm inquiring about where my food was. They told me I should have asked how long the delivery time was. I said I couldn't because the girl hung up on me right after I gave cc number. They informed me that they were about 1.5 hours with all deliveries but my food would be warm when it arrived. IT WAS NOT. They called me at 657pm telling me they had no sub rolls left so I agreed to a wrap. The wrap wasn't closed when I unwrapped the packaging and it and fell apart as soon as we tried eating it. No extra hot sauce on side as requested. The GF pizza - not cut evenly, cold, and the cheese was solidified. When GF pizza gets cold, it becomes hard as a rock. The large pizza was clearly sitting around for a while after cooking. Cold and cheese solidified. Extra crispy french fries - cold, soggy and burnt. Delivery driver got lost! In this day and age with technology and GPS! How the hell?? Terrible, simply terrible service all around. They used to always have my business but NO MORE. And I will tell everyone I know in the Dracut/Lowell area to avoid at all costs. read more

Great food but the workers don't pay attention to what you order. I ordered a salad with grilled chicken and got a salad with chicken salad and I'm sorry but there's a completely and huge difference between the two and when they repeat your order back to confirm and still get it wrong? read more

I have been ordering from Brothers for over 20 years, And today when I ordered the young lady, Gave the wrong address to the Driver and we did not get our 4 pizzas. And they're mad at me. I'm so angry read more

Best pizza in Dracut hands down. No need to get extra cheese on Brothers pizza always plenty and always cooked perfect. The owner is an awesome guy also .......... read more

To sum the food up in one word "meh". Got a couple subs, and they weren't terrible but we're just not that good. The chicken finger sub honestly looked unappetizing, the chicken fingers were pale and not crispy and the whole sub just looked bland. Tasted no different, just one monotone texture and flavor. I have had much better. Again, is it awful? No. I just think you're better off going elsewhere. read more

They have go down in service and quality of the food the pizza sauce is bland. The topping are skimpy order many times and it still the same. The grinders have less filling when you call in the order the never get it right crispy french fries came out undercooked They do not have any quality control read more

This establishment is a joke, if I could give it 0 stars, I absolutely would. Called in an order for a pizza and mozz sticks waited close to two hours with no delivery. When I called to ask them where the delivery was the woman on the phone had the audacity to accuse me of calling another pizza shop and said she had no slip for my order and that I hadn't placed any order with them. When I explained the money was taken from my bank account she hung up on me, not once but 3 times. These people have no customer service skills and I will not be returning to this "pizza shop". Absolutely disgusted with the service. read more

Tried to order delivery from this location last night. Person answering the phone needs better training. Not only did he not know the delivery restrictions (apparently, we live outside of their delivery area in Dracut), he couldn't manage making a simple phone call to notify us that they wouldn't be making our order Supposedly the guy who took our order tried calling Brother's II to transfer our order there, but called my husband's cell phone. That was the one and only phone call we received from them. After waiting for an hour, husband called back only to speak with someone different with an attitude. She apparently called him 'several times', which is an outright lie as I was in the room with the cell phone of the number we left and not once did he receive a call from this place regarding this matter. Brother's II never answers when we call. Never have had their food, and after this experience their menu went straight into the trash. read more

Quick question... how much is a large steak and cheese sub with mushrooms and onions? On the menu a steak special (which I'm assuming that's what I was charged for) says it's $8.99, and I swear the girl at the counter told me $9 something, but my bank texts me every time my card gets used and it says $11.24... read more

Overall the food is good and the younger staff is very friendly. Unfortiotnaly I had a bad experience today. I ordered delivery and I had a $5 off coupon I figured I would use it, but when the delivery guy arrived and I gave him the coupon he called it in to ask what to do. The older lady who answered the phone was the same who picked up when I made the order. She flat out lied and said it was already discounted which is impossible since I didn't mention the coupon on the phone. Still gave the kid a good tip (it wasn't his fault). The other times I had a good experience but the lying is what upset me the most. read more

Do not order from here. The customer service is terrible here. The food is terrible. Took literally two hours for the pizza to come and it was ice cold. Way too many better options to order from here again. read more

No quality of food is worth tolerating lousy service. Delivery range chosen arbitrarily by the night

In my opinion the best pizza in Dracut. it's delicious and It is always cooked to perfection. But as others have pointed out, extremely poor customer service. If you're like me and customer service is just as important to you as the food, be prepared for frustration and disappointment if you opt to pick-up your food. I mean, in this economy, I don't think it would be that hard to find staff without such horrible attitudes. read more

We enjoyed the food at Brother's Pizza. The pizza is Greek-style, with a sauce that has a bit less garlic than some. One of my kids told me that Brother's was their favorite Greek-style pizza. That's a pretty good complement, given how fussy he is. We tried the Hawaiian pizza, a veggie pizza, and the cheese pizza. The ingredients were high quality and loaded the pizza. My youngest tried the Italian sub. It looked really good and was packed with meat and veggies. The menu had the items you'd expect to find at a neighborhood pizza restaurant. They had fries, onion rings, poppers, spicy fries, etc. There was a sign announcing a new "Big Mac" pizza. I don't know what that is, but it sounds interesting. Something to look forward to for next time! Prices were very reasonable, quality was high, and the quantity of food was above average. read more

Curb side girl very rude when I went to pick up my food...never going back. food was ok goin to find another place

Great food! Love the pizza! Thank you for getting rid of the rude lady who used to answer the phone. I actually did not do business with you because of her for about a year or so. The guy doing all the cooking, I think is the owner is always grouchy too. Why is everyone so damn miserable in that place? Just because you have good food, doesn't mean you can have poor customer service. read more

Ordered an Italian sub. It was not made as requested and missing cheese. Took it back to have it made as requested and was met with rudeness and they still made it wrong!! Won't be going back! read more

Customer service has never been a problem but food is just okay. Definitely good if you live nearby and don't want to make dinner

Rude. We are new to town, this was our first time eating here and our last.I walked in with a mask on me and my toddler, Male worker approached me to politely tell me that they would bring it to my car male worker approached me to politely tell me that they would bring it to my car and the girl behind the counter she screamed across the restaurant " get outside, it's curbside" Like 3x infront my my child and 3 customers. Also to note none of the employees behind the counter were wearing masks. This will be the only time we got pizza read more

If I could do less stars I would. I have been ordering here for YEARS! More recently we ordered a couple weeks ago. All of a sudden my house is too far?? And apparently they claim they have never delivered to me. I have 4 menu's. It was the ONLY place I ordered takeout from. When I tried explaining this to them I was given an attitude about them not delivering because it's too far. read more

Gone multiple times. The older woman acts like your interrupting her and is rude. A smile goes a long way! Everyone who walks in the door is a $$ for any business and should be welcomed. Plus to see the staff eat in the food prep area must be some sort of food violation . read more