I have been getting waxed by Vanessa for yearssss & appreciate her professionalism & kindness every…read moresingle time. She's the best in the biz!!

Vanessa is great and she has so much experience. You don't even notice it because of the great…read moreconversation and experience lol

Diva was sweet and catered to my needs would definitely go back again…read more Ask me questions through out and made sure I got what I wanted

Diva is not only the sweetest but she did an amazing job! I got a Brazilian and she was super…read moreclean, fast, and of course it was convenient. Due to covid I haven't been able to go to my usual person, so I was a little nervous about the service. However I trusted fellow yelpers and I wasn't disappointed. Booking was extremely easy, she came in with her mask and all the equipment, did her thing and she makes you feel very comfortable. Also she's very detailed and missed no spots!

I called and got squeezed in! The receptionist at the front desk is always pleasant and…read morepersonalable. I like her a lot. I had gotten service with Taylor? I think she might new but nether the less she made my experience bearable. She was fast but also a perfectionist. I got my under arm and a Brazilian and she did not miss a hair anywhere. She even made sure my underarms were spotless - that says a lot because a lot of techs just get to get you in and out, and fair but not Taylor!!! I highly recommend Taylor. She's not much of a talker but it was fine with me.

I was going to Depil, but wanted to try this place. I have been trying for months to get a walk-in…read moreand to date, nothing. I am a male and I do get manzillians, but this place only has one person that can do a male. Their signage says walk ins welcome, but not if you're a man. The lady who does the men is usually booked up with women, imagine that.

omg I love this location ! My waxer Octavia the greatest. I got a wax and last time it lasted about…read more5 weeks so I know this time it will be even longer !!!! Judith the new manager ! OMG. love her she knew the information and was super kind. Sandy and Bailey are awesome. I would super recommend

Most times my experience here is pretty great. However today was not. I tried to tell my waxer the…read morewax was too hot the first time and then she reapplied again in the same spot which burnt me. This particular waxer pulled the wax so slow off me It was unreal I count finish. Typically waxing is not an issue however her method was not appreciated. If someone is telling me the wax is too hot I would try to cool it down a tab before applying to a DIFFERENT area. Not the best experience this time around. I did not include the waxer name out of respect however I hope that my experience will feel better. I do not want an apology just please address your waxer,heat and attention to voiced concerns

Im really disappointed because I normally come here for pedicures and I love getting my pedicures…read morehere but this was my first time getting a gel x manicure and it didn't even last a week. I got my nails done for vacation and on the 3rd day one nail popped off and then a second and the 3D design snagged on my hair and popped off. I was going to ask for a refund but I already know the answer will be "they can't" DO NOT GET GEL X here the quality is NOT worth the price

i made an appointment here for my bridal party mani/pedi and we had the best time! Iris did my…read morenails and she did sooo good! def will be coming here when I need to get my nails done again for any big event.

Mar is excellent at sugaring! I love her and she makes you feel relaxed and comfortable all at the…read moresame time. She has a great personality too I did have the Brazilian done

Mar is always accommodating and friendly. She is very professional, sanitary, quick, and thorough…read more She is the only person I will go to for my sugaring needs!

Oh my gosh, Darinka is AMAZING! I hadn't had a wax in a while, so let's just say she had her work…read morecut out for her (lol ). Even still, she was so caring, gentle, and patient the entire time. She really took her time to make sure everything was done right, and I never once felt rushed or uncomfortable. I'm so glad I called and booked when I did--otherwise, I wouldn't have had the chance to meet such a talented professional and such a genuinely kind person. Highly recommend Darinka if you want great service with a personal touch!

I am extremely disappointed with my experience at Sugaring NYC in Mansfield and feel compelled to…read morewarn others. I have been calling since October to cancel my membership due to constant turnover of sugarists and lack of consistency in care. Every time I called, I was told a manager would call me back. That call never came ,not once. This went on for weeks, despite repeated attempts to speak directly with the manager, Jee. During this time, my card continued to be charged $55 for November, and December even though I clearly expressed my intent to cancel and had not returned since my last appointment in October. I also explicitly asked for my card to be removed from file, yet it continued to be charged anyway. When I finally received any response, the manager made assumptions without ever speaking to me directly and only refunded one month ($55) without calling to discuss the situation, her lack of follow-up, or the repeated unauthorized charges. I am still owed refunds for the remaining November that was charged while my cancellation requests were being ignored. Throughout this entire process, communication was handled (when it happened at all) through text messages from an unreachable number, which is extremely unprofessional especially when dealing with billing disputes and unhappy clients. There has been zero live communication from Jee despite multiple complaints, including my most recent one on 12/28, after my card was charged again on 12/25. It took two months to finally receive a cancellation form which raises the question: why wasn't this provided in October when I first started calling to discuss my concerns of turn over and not wanting to continue with my membership. Additionally, I lost three different sugarists during my membership, leaving me without a consistent provider. While the sugarists themselves were kind and professional, the management is not. No client should have to chase a business for months just to cancel a membership or stop charges. Because my concerns were ignored, I had to contact Wells Fargo to report the establishment and stop further charges. This practice feels extremely shady and unprofessional. I will not return and have reported this issue. I am also escalating this to corporate. I strongly advise others to be cautious if you have an issue or want to cancel, expect delays, ignored calls, text-only communication, and continued charges. Very disappointing experience

She is amazing! She is gentle and quick! I first started getting Brazilians last year and stopped…read moreafter my old waxed was always booked so after looking and looking I found Keysha and her availability is always on point and got waxed as soon as I could! I had about months worth of growth and it went quick! I was in and out faster than you can say "Okay I'm ready" lol. Definitely book with her if you are looking for a hood wax!

I love her!!! Extremely comfortable, educated on her craft, and takes time to make sure you are…read moretaken care of!!!! My girl will getcha RIGHT!!