I went to the browart 23 in Cielo Vista mall in El Paso TX. I come here everytime. There used to be…read morea very nice older lady working here. Now the younger one is here all the time. Everytime I visit the store, with the exception of 1 time, I have had to poke my head inside the office to get the young girls attention as she is on her phone in the back while her boyfriend sits next to her. The other time she was cuddled up on the couch with the boy . I think it's unprofessional but it has never bothered me. Today I walk in and I peek my head in and she is not there but her purse /backpack is there. I sit in the chair closest to the entrance so I am purposely not sitting near the register. 17 min passed by and I decide to check in the office behind the partition in case she is passed out. It is starting to worry me that she has not appeared, the gate was not pulled down and her bag is in view. As soon as I see she is not behind the partition I turn to leave and she is running, red faced, yelling at me to get out. Her boyfriend is behind her with a big bag of food. I told her to calm down and I was checking to see if was okay because she has been gone so long. She said that was a lie since she only went to get food and yells at me to leave. If her boyfriend was there, why didn't he go and get her food so she could remain at the business? Why didn't she close the gate to indicate that she wasn't there? Why did she continue to yell at me even after I just went to go check to make sure she was OK because this is normal that she is back there. I check three times before I become uneasy. She is ridiculous.

Got my brows done today, shape is nice but on my right eyebrow she went a little scissor happy and…read moreit looks like I had half an eyebrow and drew in the rest. She didn't even wipe down my brow before she started like most places or used aloe or anything. They got wiped at the end with a dry cotton ball. Satisfied with the shape but not so satisfied with the end result and process.

i made an appointment the day before, and the day of my appointment i show up at 11 and doors are…read morenot open. So i wait for at least 25 minutes to see if someone shows up and opens the establishment and nope. VERY UNPROFESSIONAL. Waste of time and gas. And then the owner goes to message me being very rude and blocks me

I first came to this place last year and there was a older lady that actually knew what they were…read moredoing. Then over a 3 month period every time I would go which was every 2 or 3 weeks there was a new set of girls every time. And then messed up my eyebrows and The guy made it my fault saying that it's cause I didn't go to the same person and after I told him it's cause he has new girls everytime. I try to stay a loyal customer but He is very rude and unprofessional and he thinks he is God and he can do whatever. He doesn't respect time or his employees he has talked badly about them in front of customers so stay away from this place. And the last 3 times I went my eyebrows were 12 then 15 then 17 like how fishy is that. And look at the floor

Very very disappointment! Regret it For the price they…read moreshould have done it right the first time I asked for an ombré and a hair cut they charged me 315$ but the worst part was that the lady who did my ombré did not do it right they left it all one color so they offered to re do my hair in a week I went again and it's still didn't leave it how I wanted it now my hair is extremely damaged and weird looking weird different colors and very damaged i attached my before salon photo my first time photo and the second time going

Awful. Don't go. They ruined my face. I had a groupon for…read moreeyebrow microblading and this women did them crooked and not that same and thicker than I wanted. One had a arch and the other one was straight. I tired to see of it could be fixed during the touch up but she said they can only make thicker. I felt like my eyebrows looked like they needed plucking. She drew it first and the they she drew it looked fine but she didn't follow her drawing at all. And I would rate negative if I could. I have to use foundation to cover her mistakes now and they are permanent. This whole experience made me cry. Don't come here they totally suck.

What a nice sweet lady and at $12 for eyebrow threading who can complain. Not sure what the other…read morereviewer was so upset about but the single person that helped us who looked Indian was very pleasant. I would definitely come back and recommend this place to others

Very unprofessional. They are always closed when their hours claim they'll be open. I call and the…read moreperson says yes they are opened when no one is there when I show up. They had sign saying they would be open 2/06 and I showed up. Again no one. I called AGAIN and they claimed they wouldn't be opening till mid February. No communication with customers and very unprofessional.

I love the way they do your eyebrows, and honestly I would rate this place 5 stars, however they…read moreneed to fix their hours because there's been at least 5 different instances when I show up and they're not open, I call and no one answers. The only reason why I started calling was because I wasn't ever sure if they were open or not, and when I do call, no one answers so I'm never really ever sure when they are open, its really frustrating showing up and they're not open when they state that they're supposed to. Showed up today as well, 2:20 PM and they have a sign up front saying they're out for lunch til 4 pm ‍ it's frustrating because it's not even their skill that you have a problem with, it's their lack of responsibility towards their hours

I have been coming here since before Maya and it has always been great. Maya is great at what she…read moredoes. I am glad to still have someone dependable that does a good job in shaping my eyebrows.

From the owner: $11 Eyebrow Threading , $ 15 Henna Eyebrowsread more