They handled my bankruptcy promptly and efficiently. I hope to never need them again, but if I do I'll definitely use them again.

I contacted brown and seelye to seek information regarding filing for bankruptcy. I lived in Washington and recently moved to Oregon. The person who answered the phone was so incredibly rude I can't imagine how these people stay in business. I was told very rudely "we don't do phone consultations" I was told that I had to make an appointment to go in and speak with someone. Seeing as that I live 5 hours away by car I asked if a phone call would not be available. I asked if it was because of legal reasons as to why I cannot do a phone consultation and again she just laughed at me sarcastically and said "we don't' do that, our attorney's are very busy so you would need to come in." so apparently they are too busy to talk on the phone but not to busy for me to be standing there?? What logic is this? For someone filing bankruptcy this is a sensitive, embarrassing, and emotionally devastating situation, the woman was so incredibly rude I could not believe it. She then snarkely asked if she could answer any questions and I said well I have never filed bankruptcy so I need to know what it will take, how much it will, cost and what I need to do, and she listed off things I need to bring so fast that I got one item written down. When she said that I needed to bring income and I told her that I haven't been working she laughed at me and said well how am I paying bills and where do I live, I told her that we just moved in with my in-laws and she laughed at me. Bankruptcy is hitting an ultimate low my husband and I lost a business and all of our possessions we are seeking an attorney for help during the most difficult time and that was how we are greeted. I started to tell her that her attitude was very rude for such a sensitive thing and she said "well im hanging up now" and hung up on me. I called back and asked to speak with a manager and she said no, she is the only one in the office and that the attorneys don't have voicemail. I would NOT RECOMMEND this firm AT AL!!! IF this is who they feel confident in running their business and answering and greeting their customers then I would stay as far away from this firm as possible, because this is the level of service I can expect for my money. Needless to say I will be contacting a different firm and working with someone who can hire people who understand how to talk to people. It was very apparent this women hated her job and could care less if the attorneys received business. Such a pitty. I have to give this 1 star i would give no stars if I could. read more

I went with my daughter to file bankruptcy which was a difficult emotionally. Ms. Seelye was sincere, a great listener and caring woman. I would highly suggest her and her partner to anyone. The woman who answered from their office was nothing but polite and helpful. Thank you so much Ms. Seelye and Ms. Brown. read more

I contacted Brown and Seelye by phone regarding when I would be receiving the notice of discharge for two customers of mine who are clients of the Chehalis location of this company. When I first called I got a woman at the call center. She directed my call to the location in Chehalis, after cutting me off as I was trying to explain what I was that I was calling about. She told me she was sending me to the paralegal in Chehalis. The woman who answered the phone at the location was incredibly unprofessional and rude, and had no customer service skills whatsoever. She was short with me, and kept talking over me, and it took three attempts for her to understand what I was looking for. I clearly identified myself as the manager of the Check into Cash location in Centralia, and told her that two clients of theirs are customers of mine and that I needed documentation noting that the loans they have through me are being discharged with the bankruptcy. Three tries, and she finally told me that I would be receiving the notice in the mail by the end of this week. She then asked if there was anything else she could help with and I said no. She did not say thank you, or goodbye, or anything; she simply hung up. I never even got her name. I've been in customer service for more than ten years and anywhere I've ever worked, if any of my co-workers or myself were as rude to customers on the phone, they would have been fired. With this woman as the one answering the phones at the law office, I have no idea how they manage to get customers at all. I don't even need a lawyer, and I wouldn't go to these people. The experience was incredibly off-putting and negatively colored my whole morning. read more