These guys are great! They under promised and over delivered. I had a minor repair that most repair…read moreshops would've charged me a couple thousand for and this was done under $1000 with great workmanship. The customer service is wonderful and they were faster than unexpected. I would totally recommend these guys.

There were more bad things happening then good throughout the whole process. In the beginning I…read moredropped my car off and a week goes by to find out my car was never seen or looked at and I had to constantly call cause I was never updated. Then little over a month later goes by I pick up my car to see my tailgate was still not right. I took it back and it looked like my car never moved to be fixed. At that point I was just done with everything and just wanted to be back in my own car.

I recently became a customer both for repair and regular maintenance. I was amazed! What a…read morefantastic experience. My daughter and granddaughter are also customers and rave about their service. (No price gouging which some shops try and pull on women.)Super efficient and clean. Recommend to anyone!

Do not have your car taken to Smitty's collision. After sitting in the lot for 5 days I was told…read morethey could fix my car in 2 weeks. I needed a tire after hitting a pothole. Well I couldn't let my car sit another 2 weeks to get fixed I needed my car asap. I found another garage that would take my car and fix it in 2 days so I wanted to have it towed to them. Smitty wouldn't release my car till I paid a $1700. storage fee. They did nothing to my car other than let it sit in their lot for a week, it took a week for them to figure out all it needed was a tire. This is a scam to get insurance $$. That's why insurance rates are so high for everybody.

Something hit my car and smashed up my bumper on the weekend. My father recommended that I come to…read morestockers to get it looked at to see if he could repair it. I called on Monday and he told me to bring his car right down. He came right out to look at my vehicle and assess the damage by a quick glance. He had me leave my car with him. For an extremely reasonable price my bumper looks better than ever. Without me even asking to do so they also fixed every dent that was in my car, including the back bumper being a little smashed in on the corner. I was extremely pleased with the service and highly recommend this family owned business you will not be disappointed.

Any review less than 5 stars for this family owned business is questionable. Our family (my father,…read moremother, and myself) have taken our vehicles for car repairs to this location over the last 30 years and have NEVER been disappointed. They are by far the most honest, reasonable, and skilled auto body repair shop in Northampton County. Highly recommend.

Did an amazing job with my truck.. Very professional, courteous and just as promised.. They even…read moredetailed the inside of my truck.. Class act Unfortunately I have to change my original review from 5stars to a generous 3. After some time has past. I noticed some short cuts that they made. They broke the tabs to the one bed cap and one bumper tread both plastic. They used urethane glue to hold them rather than replace w new. Unacceptable in my book. And further problems bc they took the bed off for repairs. My trailer wiring doesn't work now either from wire damage.

Was assigned this location by USAA after an accident for a work up. The staff was very friendly…read moreand prompt in contacting me and had text updates. Shop is large and clean, and there was a very friendly resident cat who I visited with while waiting. Very glad I went here and as always USAA steered me in the right direction with their in network shop.

From the beginning, the receptionist, Holly, was incredible. She was knowledgeable, empathetic, and…read morehonest. She took the time to explain the repair process, the expected turnaround time, and the reasons behind it. That transparency immediately made us feel comfortable moving forward with their team. What really stood out was how proactive she was. She showed us how to use their app to track the repair status, and she even checked in with us midway through the process. What WOW'd me was the level of ownership and empathy. The collision repair process isn't something most people deal with regularly, and Holly recognized that. She took the time to explain everything, keep us informed, and make the experience as stress-free as possible. She exceeded our expectations and turned a frustrating situation into a genuinely positive customer experience.

I had two vehicles repaired at Crash Champions. The first I was very pleased with and wrote them a…read moreglowing review. The second I had a totally different experience. Not only did they not keep in touch with me, but the repairs were delayed for weeks. Even worse, one of the parts they receipt said was replaced, was either not replaced or failed within 3000 miles. Another shop and the insurance adjuster told me it looked like the original part. The shop would not stand behind their repair. The best they could offer me was to try to get back the amount they paid for the strut, ~$78, when they charged me $198 for the part. Also, there would be no reimbursement for the labor or alignment that had to be done. I have never experienced such a whiplash in attitude from a company before. I will never use Crash Champions again.

My car broke down on the highway a long way from home. My roadside assistance sent this provider…read more They towed me back to their shop late Friday. Saturday morning 815 am, I received a call informing me they do not service Mercedes. This was not a problem. I figured the tow truck operator was only trying to help and did not know they could not fix my car. The guys I the shop offered a couple of places that could do the work on Monday. All in all I appreciated that they were honest about not doing the work. The tow truck operator had good customer service and made me feel at ease while on the side of the highway broke down with two kids. The next day, I towed to another repair shop and the office staff was wonderful, an older gentleman and the younger gentleman dispatcher. My second tow driver was as nice and competent as the first. I would recommend the shop based on the character of the folks I dealt with in my limited experience.

two stars so they can't take down the review but would give a one star! customer service (if you…read morecan even call it that) was incredibly rude when i opened a phone call asking if they gave estimates over the phone. she laughed at me, saying quote, "that would be like me asking the color of your shirt, honey." unless i did not give you any further information about my vehicle, yes it would be, but i was asking if you have estimates! very different situation, considering one you have information about a vehicle that you were hired to listen to, and in the other you have zero information about an article of clothing! this was such an odd phone call, i would absolutely never take my business to a place who's customer services undermines me before i even walk in the door.

In helping a neighbor through her vehicles body repair process, I became involved with Star…read moreCollision. It was a bit of a challenging situation due to the age of the vehicle and some initial communication difficulties for my neighbor. I decided to head over to the shop personally. I asked for Marie who had done the initial estimate . Marie came right out , greeted me pleasantly, brought me up to speed and kept me informed during the entire process. She said what she would do and she DID it ! They painstakingly searched for and found the necessary parts. The repair looks fantastic. My neighbor is delighted !

Where do I begin with this body shop. I took my car in as they are a Progressive partner and after…read morean accident they were the closest to my work. The whole adjustment process and scheduling was very issue free, but once they had my car all the issues started. Not only was I never notified of any extensions in how long my car would take there was 0 clear communication. A customer should never have to constantly call a body shop to get updates or clear answers. To give you an idea of how many times I had to call to get any kind of update as I was renting a car that is not free, they knew just from my phone number calling that it was me without even asking for any name. On the day my car was due to be done by end of day they called me after 430pm to let me know they had "forgotten" a bumper bracket and needed to order one so it would be another day. I'm sorry, but a bumper bracket missed??? I should also clarify and say that my car was not badly damaged and all of it was on my bumper. RIDICULOUS. So now another day I have to wait and they call to tell me it is FINALLY done. And I didn't have to actually call them. I go to the shop to pay my deductible owed and the receptionist tells me the progressive check that pays for the rest of my repair she doesn't have on file. (I handed this to her when I dropped my car off). So now I owe the whole bill of $3700 and they have no record of this check that I signed and handed to them with my keys when this all started. So they lost a $3000 check and now are telling me I have to pay and explaining how there's no possible way I gave them a check. OUTRAGEOUS HOW DO YOU LOOSE A CHECK FOR THAT AMOUNT!!! Needless to say the progressive adjuster had to come out and miraculously found it. I will never ever go back here and I have called my insurance company to persuade them they should not do business with this unorganized and not customer friendly shop. I work in the hotel business and have many guests asking for car repair shops and will NEVER recommend this place.

Very friendly and did a great job . This was a more…read moredifficult job because my vehicle is aluminum and where the ding was the door panel had to be removed and had to work with obstacles to get to the ding. Very happy and will always use Pa paint less dent in the future should the need arise.

I reached out to 4 people and Bill was the only who said he could do it. It looks brand new!! Under…read morethe estimated price and was very quick. 10/10 would recommend!

Leo is an outstanding mechanic who was handily capable of diagnosing the issue at hand with my car…read more Price was extremely reasonable and felt much more reasonable than other shops in the area. I am extremely happy with the work that was done to my Mustang, would highly recommend for anything new or old.

From the owner: We have over 55 Years of Classic Automotive Experience and have worked on classic vehicles like…read moreyours since they were new. Our technicians were trained by the vehicle manufacturers, and are Certified by them, ASE, and I-CAR. We use the same "state of the art" equipment that was used by the dealerships back then. We are skilled in these mechanical scopes and meters, as well as the body skills of lead, fiberglass, aluminum, and welding. We are the EXPERTS in bringing your classic back to the looks and performance it had when it was new. Our many show awards and NHRA wins prove this!