How lucky are we to have this fabulous family owned business near our home!…read moreOur first project with them was to recover all our dining room chairs. We brought photos of the room, the rug, etc...and they were so helpful in choosing a fabric that brightened up the room! Our second recent project was an 1800's Victorian Corner Chair that was in the attic for years. I emailed Barry photos and he emailed right back with suggestions (to not refinish the wood as to keep the original patina) and a quote. We brought in the chair and Toni brought out various samples to choose from. The orignial silk was a teal/blue and she assisted us in finding a beautiful fabric. The chair was polished and looks just gorgeous. This family has the knowledge, the eye and the professionalism you need! And they are very responsive and super friendly. Before and after photos of both projects are below. BTW the photos don't do them justice. We are anticipating another project...soon! Thank you to Barry, Toni and the entire family!

I am so happy that I found this wonderful store. I had a wing back chair and a loveseat…read morereupholstered and I just love them. Toni was extremely helpful and professional. They had so many wonderful choices and I picked the exact ones I wanted to go with my oriental rug. The pick up and delivery was right on time. Don't waste your time trying to get a number of estimates. Just make The Custom Shop your first and last stop.

Very comfy mattress and excellent customer service through all aspects of our purchase, including…read moredelivery. Thank you, Ronnie for your guidance and kindness. B. Freedman Miami/Boston

Service Second to None!! I was looking for a Kingsdown mattress and Mattress World was the only…read morelocal dealer for the brand. Kevin and Ronnie were great to work with. We stopped by the store on a Saturday and spent a couple of hours trying out all types of mattresses. We eventually settled on the Kingsdown Manta which was one of the most expensive mattresses in the store. These guys were all about giving you the information that you needed and letting you make the decision. No high pressure sales tactics here - just good old customer service and fair prices. I highly recommend Mattress World for your next mattress purchase.

I purchased furniture for my living/dining space from Circle Furniture in the Seaport in Boston…read more Linda, an interior designer in the store came to my apartment and helped me with the floor plan, what furniture to buy, the colors, textures, even the accessories and light fixtures. They delivered it all, set it up and even followed up to make sure everything was perfect. The result is stunning. 1000% better than if I had tried to do it on my own. I loved working with Linda and the team at Circle Furniture.

This place is all smoke and mirrors. The message will change as soon as you sign paperwork here. I…read moream still waiting for furniture I ordered in October. I was told delivery would be January, then the story was March. I was then told early April, guess what??? Still no delivery. I'm being told May now. Stay away from this store, they don't care about their customers. I will never shop here again. Lies, lies, lies!

Nancy was Wonderful, in the Middleton location,,,!!!!…read moreKnowledgeable, and Spent a lot of time, explaining all the different manufacturers and styles of furniture. Love my furniture,,,,,!!!! Cheryl

We found a sectional at Circle Furniture a little over a year ago and overall have been happy with…read moreit. I shopped with them because I assumed they would offer better quality than other places we've shopped, like Jordan's, Restoration Hardware, and Ikea. However, a month ago two of the wooden cross pieces of the frame of the sectional snapped. We have bought couches from the stores listed above and never over 20 years of ownership have we had wooden frames break. Don't assume you are getting better quality here. Buy at your own risk!

The furniture at Ethan Allen tends to be beautiful and expensive. My review is not about the…read morefurniture or the quality of it (as I own no Ethan Allen furniture). This is really a review on one specific employee at this location. Her name is Adele. Please look for her if you are thinking about Ethan Allen but want a salesperson who is helpful and low key--and as far from condescending or demanding as I've experienced. I was recently in the market for a new couch. My budget was $2K at the absolute highest. I visited most Boston-area stores for one: Jordan's, Bernie and Phils, Boston Interiors, IKEA, Macy's, Pottery Barn...the list goes on. I met many sales people along the way and Adele was the most impressive in her general affect and in her knowledge of what she sells. I ended up buying, ironically, my couch at Crate and Barrel. Though their sales staff seemed snobby, a specific couch was the right fit at the right time. But I wish Adele could have gotten that commission. She gave me the time, patience, and instruction I needed to make a good decision.

Nazar was extremely helpful and the cleaning job done was beyond our expectations. We had three,…read morebasically white large rugs cleaned. The time frame from pick up to delivery was just what we needed, as we were moving out of state. Two rugs were over fifteen years old, the third over twenty. They look absolutely BRAND NEW. We could not be happier and they look beautiful in our new home. Barbara Peary

I am very disappointed with my experience at Bedford Rugs, 159 Great Road in Acton, MA. On August…read more6, 2026, I brought my 6' x 3' Oriental rug to Bedford Rugs for cleaning and repair of the rug's edge. Bedford Rugs gave me a written estimate of $395 and told me the work would take approximately three weeks. A few days ago, Bedford Rugs contacted me to say that my rug was ready for pickup and sent me a photograph of it. When I went to pick it up on August 26, Bedford Rugs told me that they had made a mistake measuring the rug and that the cost was actually $535 rather than the $395 estimate he had given me in writing. A 35% increase. I was surprised and upset that I was not told about this additional $140 charge until the work had already been completed. If there was a problem with the original estimate, I believe I should have been contacted before the work was completed and given the opportunity to approve the additional cost. Bedford Rugs also told me that they had shown my rug to another rug dealer and that the rug was wanted for purchase. I found this comment very troubling, especially in the context of the unexpected increase in the price of the work. This is a rug that I have owned and carefully preserved for many years. I did pay the $535 by credit card because I wanted to get my rug back, but I did not feel that I had been given a fair opportunity to agree to the higher price before the work was completed. I have rarely written a negative review about a business, but I feel other customers should know about my experience. I was very disappointed with the way this situation was handled and did not feel that it was professional or fair. I would strongly recommend getting any estimate from Bedford Rugs confirmed in writing and making sure that you are notified and agree to any additional charges before the work is done. Or better yet, find another Rug store

I couldn't be happier with my experience working with this carpet workroom on my stair runner…read more Peter guided me through every step of the selection process with incredible patience and expertise, from choosing the right carpet to understanding borders, layout, and finishes. His eye for detail and design made all the difference and gave me complete confidence in the choices we made. The installation was impeccable. The runner is perfectly placed, the workmanship is precise, and the overall result has transformed my staircase. Professional, knowledgeable, and a pleasure to work with--I would highly recommend them for anyone considering a custom stair runner or carpet project.

I had a wonderful experience with the Carpet Workroom. The staff is friendly and knowledgeable, and…read morethe carpet was delivered on time and expertly installed. I would happily use them again.

Having recently moved into the South End, I needed some high-quality, ideally low-priced furniture…read more I work from home, so an oversized work desk is essential. I looked at furniture places throughout the area, from Jordans to Bobs to Asian furniture stores and Mitchell Gold and Bob Williams. I also looked online at Costco, Staples and craigslist. Jordans had a nice $2,200 l-shaped desk, but it didn't have nearly enough storage. Staples carried a number of nice furniture lines, but by the time I constructed my ideal desk with their components, it was going to be $3-5,000. Here's where Bucklin office furniture came to the rescue. I saw an add for them listing high end furniture, specifically a Rosewood and granite set from some CEO's office. That desk and office set was first off still out of my price range at $2,700 (1/5-1/8 of its original cost) and way too large for my place. I phoned the owner, Dave and set up an appointment for the next morning to tour the warehouse and look through inventory photos. In the end I purchased a huge gently used Hon desk (Hon is makers of high durability mid to high end furniture). See the photo attached. I paid $850 for this suite which would cost about $4500 new from Staples. It is gently used, so there's a mark here and there, but who cares??? His team brought it up three flights and installed it and it looks phenomenal! I'd recommend Bucklin for anybody looking for a mid to high-end desk or office furniture that doesn't mind if it's gently used. In addition to desks, they have an awesome selection of desk chairs and other odd furniture...just office furniture though, no bedroom stuff. They have the capability to outfit and entire massive office, or a single desk.

Absolutely the best! Great selection, reasonable prices, and knowledgeable staff. Follow through by…read moregood delivery service and excellent communications throughout. Dave just a great guy.