Horrible experience, even worse customer service. Never had someone be so rude to my girlfriend and…read moreI over the phone. Would not recommend this company to my worst enemy. Could not tell me a legitimate reason why our application got denied. (This is just the rental department not sure how the reality department is.)

I will never use or recommend Petruzzelli Inc to anyone. After my mom passed away on Mother's Day…read morelast year, I inherited her home. Because of the overwhelming memories of both my parents, I made the difficult decision to sell. I had never sold a home before and made it very clear that I was placing my full trust in the agents to guide me through the process. Dominic and his team assured me that I could trust them and that they would handle everything properly. Once we received an offer, the process initially seemed to move forward normally. The buyer's lender required an appraisal, which is standard. However, after the appraiser visited the property, communication stopped. Neither agent heard back for an extended period, and the situation quickly spiraled into chaos. Deadlines were suddenly at risk, stress escalated, and everything became frantic. At the same time, I had just undergone major arm surgery. Instead of being able to focus on recovery and packing, my wife and I were thrown into overwhelming stress trying to manage the uncertainty. We had to cancel our U-Haul reservation and halt packing because we didn't know what was happening. The delays were threatening the closing date and also impacted the property we were purchasing. To address the delay, my agent, Corissa, told me that Brianna would draft a 10-day rent-back agreement to allow my family time to finish packing and secure another U-Haul, and to help align with the extension on the property we were purchasing. I agreed and, once again, placed my trust in the team at Petruzzelli Inc. That trust was completely shattered on closing day. I did not receive my payment until late that evening. Then, on Monday night while heading back to the house, I received a casual phone call from Corissa that left me in disbelief. When I asked about the agreed-upon 10-day rent back, she stated that it was never happening and said, "Oh, I forgot the arrangement," followed by laughter. I went into a full-blown panic attack. I immediately called Dominic, who downplayed the situation and even went so far as to call me a liar over the phone. The following day was filled with frantic calls, offering no real comfort or solutions. Corissa later apologized, but Dominic eventually called back and admitted, "Upon looking back through the paperwork, it appears we dropped the ball regarding the 10-day rent back." Because of this admitted failure, my family experienced significant financial hardship. We lost personal belongings and precious inherited family heirlooms that were left behind under the belief that we had additional time. Being told statements like, "If you flip the property upside down and what falls out, you keep," turned out to be completely untrue. I have politely requested full documentation, including emails, text messages, and the specific paperwork Dominic referenced. Despite repeated requests, I have not received everything. Instead, I have been told they have provided all documentation and that I should essentially move on. Everyone has the right to share their experience. Mine was one of emotional devastation, broken trust, and what I believe was a serious breach of fiduciary duty. During one of the most vulnerable times in my life, I relied on this company to protect my interests. Instead, their negligence caused chaos, financial strain, and the permanent loss of irreplaceable family items. Looking back now, I strongly believe Dominic may have tried to bribe me for silence because of their negligence. Based on my experience, I cannot and will not recommend Petruzzelli Inc.

We had the best experience selling our home. Dominic and his team went above and beyond helping us…read moreprepare our home for sale! They kept us informed at every step. We are so happy! Aloha

Scott and the entire Friedl Team were all phenomenal! After being given a unique opportunity to…read morepurchase our dream property, Scott and his team made the entire journey smooth and effortless. Scott's team provided daily and weekly recaps of every step of the process to ensure we were always in the loop, which was key to us closing the transaction on such a short turnaround. Additionally, Scott's knowledge of the market helped us secure the property at a very favorable price. The whole experience was a breeze. I highly recommend The Friedl Team to anyone looking to buy or sell a home!

Scott was so great helping us find our first home. He and his team handled everything from setting…read moreus up with insurance, the inspection the whole nine yards. They were so helpful that when it came time to sell, he was the only person we considered to help us get the most value. He and his team again stepped up and handled everything and they delivered max value for my home. A great realtor you can trust.