Very busy eye care center. Dr. Elias is super great - as well as his staff. Can not say enough…read moreabout how swell they all are - very professional and kind. Center is very clean and has the state of the art technology which is awesome.

Time. I've been here 3x with my elderly parent and it takes 1 1/2 hours before the patient is…read moreseen. If your time is valuable you may want to consider another place. On a positive note the staff is warm and friendly which offsets the wait

So I started wearing glasses in 1956 (75 years old) and I have never had this problem of peeling of…read moreglare coating You think glasses that cost over a 1000.00 would NOT have this problem! So much for paying more for quality. I picked up glasses in April 2024 (17 months ago). I noticed problem about 9 months later and planned on returning but forgot (currently using my last pair not purchased here). I now need to get eye check-up etc...I went into My Eye Dr expecting problem to be taken care off due to obvious defective/poor quality control. (see photo; glasses in perfect condition - no scratches or sign of wear and tear). I was told that there is only a 1 year guarantee; however, no where on the invoice does it say so (getting the run around here?). I was offered a 50% discount to relace glasses due to defects caused by the manufacture. Now does that seem fair to you????????I will discuss problem with my insurance company so they are informed and to get advise on finding an Eye Dr that is reputable.

The staff at My Eye Doctor (381 South Willow Street, Manchester, New Hampshire) is extremely…read moreprofessional, efficient and friendly. Dr. Sutherland is extraordinarily thorough. She conveyed sincere interest and concern, as well as a genuine willingness to encourage questions and expend the related necessary time and attention to ensure the information she provided was responsive and clear. She also shared helpful information and remedies specific to my eyes/vision that I had never received from previous providers I've visited. Her staff is equally attentive, customer service-focused and kind. I am pleased to provide My Eye Doctor--located at 381 South Willow Street, in Manchester, New Hampshire--my strongest recommendation.

I had a great experience there yesterday. Everyone was pleasant, courteous and professional. I…read moredidn't have to wait at all like I usually do at medical appointments. I walked in the door, checked in and sat down and in less than 5 minutes an aid called my name and my appointment began. The exam was very thorough. Then I checked out and was on my way home. I would have given 5 stars but I think they used too many eye drops to dilate my pupils (my eyes didn't return to normal for more than 8 hours) and I felt that the location in the complex is not clearly marked.

Not for Macular Degeneration patients. They only have one doc that does the injections for MD and…read morehe is never around when you need him. If you need an injection every four weeks and don't get one for a week or two later it could cost you your eyesight. Lost my right eye at this place that way.

Very knowledgeable doctor, staff very polite and attentive. Very good visit. The waiting area needs…read moresome love and tender care outdated but besides that great staff.

Extremely professional office with excellent doctors and staff. Every appointment has been on time…read moreand scheduling of additional tests are made on the spot.

I felt very comfortable and Dr. JENNIFER took her time and explained things very specific to me…read more Nothing like a mom & pop shop to take care of your eyes. Much better and more personal than the large chain places. No pressure to buy glasses either.

I had a disappointing experience during a routine contact lens exam at Windham Family Eye Care…read more When I arrived, the front desk staff member told me she was locked out of the office computer system and could not log in to access insurance information. She even showed me the screen and explained that she couldn't access the insurance portals. I also observed multiple usernames and passwords written on sticky notes attached to the monitor. Because of this, the office could not verify my insurance benefits through Davis Vision. Despite not knowing my copay or contact lens allowance, I was told I needed to pay something and ended up purchasing a box of contacts for $85 out of pocket. A few weeks later I received a voicemail saying my contacts were ready and that I also owed $125 for the contact lens exam, which had not been disclosed during the visit. When I called to ask about it, I was told my contact lens allowance had already been used simply because the office billed the exam. This was frustrating because I had already paid for contacts out of pocket specifically because the office could not verify my insurance. After raising concerns, the exam fee was eventually waived, but only after a lengthy discussion. Overall the experience involved significant disorganization, lack of insurance verification, and unclear communication about fees and insurance benefits.

Went in for a routine eye exam in August 2025. When checking out, I was told I owed $78.00 and I…read moretold them to send me an invoice so I could see the entire bill. About 6 weeks later, I received a bill that had grown to $128.00. The claim had been processed by my insurance company and my share of the claim was $63.00 which I paid Emery Eye. Emery Eye had the nerve to send me another bill after my insurance company told me what my share of the bill was, $63.00. This is a sleazy company, as a result I will patronize it ever.

Great experience with Dr. Tea Weber! Highly recommend this place. My wife is also switching to this…read moreoffice now