I had my cataracts taken out by Dr. Vasan and the whole experience was very good. Front office to…read moreback office are all very friendly. Dr. Vasan was comforting and thorough! Surgery center was top notch!

Dr OBlock is great. I've been seeing him for years. Very professional and knowledgeable. The staff…read morethat works the phones and front desk are difficult and argumentative. I've had several bad experiences and which led to the tough decision to leave the practice. After meeting my new doctor and their team, I wonder why i waited to long to find better (more pleasant) care.

Dear Patient Relations Team,…read more I am writing to file a formal complaint regarding the conduct of Caroline, the General Manager of your Windham, New Hampshire office. I have been a loyal customer of this location since your company took it over, and before that with MVC. My family and I have primarily supported the Windham store as we live in town, and over the years we have entrusted this office with a significant amount of business. Unfortunately, the experience I had today with Caroline was unacceptable and needs to be addressed at the corporate level. Earlier today, I visited the Windham office to return an unopened package containing two boxes of contact lenses along with a trial pair. Caroline was assisting another customer when I arrived, and I waited patiently until she called me to her desk across the entire office without getting out of her chair. When I explained that I needed to return the lenses and the reason why they were unused, she told me that the order had been placed through Ben at the Hampton location "and this was NOT her box" and that she was not willing to process the return because she did not want it reflected on her profit and loss statement. The look on her face told it all because you could tell she was just looking to cause a problem and make my life more difficult. I told her I believed returns could be processed at any store, but she refused to accept this return. I left the office and contacted Ben, the new General Manager of the Hampton location. Ben informed me that her refusal was against company policy and that she could have easily coordinated the return with him over the phone if she "didn't want to take the hit to her stores P/L." What concerns me most is that Caroline was aware of the correct policy and chose not to follow it. She admitted this when I called her back. If this a game or a business? Her actions felt punitive and directed at me as a customer, which is extremely disappointing given the long-standing relationship my family and I have with your organization. When I called her back to relay what Ben had said and to inform her that I would be reporting the incident, she suddenly offered to accept the return. At that point, the damage was already done. This is not the first time I have observed issues at the Windham office. Under Caroline's management, the environment often feels unprofessional. Staff members are casually dressed, food is visible on counters or being eaten from drawers, and the overall atmosphere lacks the professionalism and care I expect. In contrast, Ben consistently goes above and beyond to create a positive client experience. His leadership is a tremendous asset to your organization. I respectfully request that this matter be reviewed at the corporate level. Caroline's conduct today was inappropriate, contrary to company policy, and damaging to customer trust.

Eye doctor was OK , he leaves at the end of June, 2025. Glasses were extremely expensive compared…read moreto prior (similarly private) places I have been to. They do offer some deals, which is what I got. I wanted to use my expensive sunglass frames and just get prescription lenses, but I was quoted more than the cost of two pairs of glasses. On a positive note, they came in one week faster than advised. Also, Dawn at the front desk was super helpful and friendly .

Go here to get your eyeglass prescriptions! Everything about this chain and location has been…read moreoptimal. The fashion choices, frame quality, and lens clarity is outstanding. And even better is the customer service. I changed my mind about a frame size 24 hours after making a purchase and they were willing and able to work with me to tweak the order. They also offer fair pricing. I've used WP in the past and this location is above the bar. Highly recommended.

This facility is not handicapped accessible , not ADA Compliant , not accessible with crutches and…read moreparking in a reasonable accessible area is sparse at best . Likely the business itself maybe good but it's hard to say if you can't access the facility .

took 2 hours, it was virtual the connection was bad and the Dr. was very confusing. Was not aware…read moreI made a "virtual" appointment. The techs were very nice, not their fault but the virtual setup they have is not efficient it took way longer.

Showed up today for an appointment for an eye exam at 11:00am. I was turned away due to apparently…read morebooking a virtual eye exam. I was caught off guard and confused by being told that I booked a virtual eye exam. The woman who was checking me in then rudely comments "it says virtual right when you book online". Again, I'm confused because I have never heard of a virtual eye exam and I've been wearing glasses since childhood. I then tried to show her the email I received to confirm my appointment, which indicates nowhere that I scheduled a virtual appointment, to point out that the location of the appointment is at MyEyeDr at 8 Stiles Rd, Salem NH. Her response is "yeah that's the location". She also noted that "this just went into effect yesterday". And also that she tried calling me to make me aware that this was telehealth, I checked my voicemails and the only message I have from MyEyeDr is a voicemail from September 13 confirming an appointment for September 20 (which I had to reschedule to today, September 27). My overall experience was very poor, the woman checking me in made me feel like I was doing something wrong by showing up in person for an eye exam. Very rude, won't be returning. *to note- before posting this review I went to book another appointment to see there is any mention of a virtual appointment, and there is not.

They took great care of my mom. Very pleased with the eye doctor and his staff. She was happy with…read morethem.

Stay far away. If I could give zero stars I would. I filed a complaint with the state against…read moreTallman Eye for fraudulent billing practices. I booked an annual eye exam, which is covered in full by my vision insurance. I received a bill months later for a "medical exam" which they billed to my medical insurance. I spoke with billing several times, each time explaining the situation. I was told on several occasions that someone would speak to a manager and get back to me about correcting the issue. I also provided the information for my vision insurance several times. Some of the people I spoke with were helpful and agreed it was an error made on their end; however, I still never received a call back. It's now been months. When I called in today, the woman I spoke with said there's no record of my calls, that they don't have a record of my vision insurance, that she couldn't take my vision insurance because the claim was already filed as medical, and that there's nothing they can do. Tallman is billing my medical insurance, and costing me out of pocket costs, for something that should be fully covered by vision insurance.

I love Jin. He was professional and really helped me with my purchase alot. The only sad thing…read moreabout Bj's glasses, they dont have enough variety of frames, i think because that they have limited space. Once you purchase your glasses and lense there, they are willing to adjust them for us years after. My glasses from LensCraft don't fit right and he fix it for me. Not to mention most my glasses was from there.

Replacing lens with out buying glasses all the time. In the long run Boston vision and lens…read morecrafters is a better deal. I'm done buying there

If i can give minus or even zero i would. I bought a Burberry frame with the lense and hoping its a…read morebetter quality -unlike my cheap online typical purchases- after 4 weeks, my lense that was supposed to be anti-scratch on top other options, it scratch only on the right side right where my sight located the most. So i go back there and they said oh its because u dropped it and scratch the ground. So i went home because it avoid the warranty. Now is on a year after and i dont even use it because the scratch keep bugging me and i just saw underneath of my lense its peeling off. Idk what is that but it's obviously a cheaply made coating and sell it for overprice market. I need people to know that to bring your business elsewhere. Their 'opticians' has no optician skill, they were taught how to 'be optician' without knowing what exactly they have to do. I went to a different optical store and told them my experience, he said that he used to be hired there and teach those salespeople to be 'optician' wanna be. And he is the one that made me realize why the scratch is only on 1 side. Lense crafter, you should be ashamed of your self. Selling overpriced item with no quality. Now i doubt my frame is really burberry or just a knock-off and sell it for $600 for profit. I paid almost $700 for those pairs. My online glasses are better quality than theirs. Bellow my red glasses has been 4 years w me from online store. Check out the difference.

Ashly sucks. Fire her. Says on the website they're open at 9am, had an appointment for 9am, and…read morethey expect me to camp outside the building until they open the front doors? If I was one minute late they would've said the appointment was cancelled. Teach your people how to treat strangers, Ashly's not professional at all.

Don't order glasses from this place unless you can wait 2 months. The first time it happened i…read morethought maybe it was a one off but then again! I shouldn't have to chase them down for glasses that were already purchased.

This is for the optical shop. I didn't go to any of the doctors here. No reason, other than I…read morealready have a doctor and don't want to switch. But, a couple of times, my young son's glasses have broken, and I brought them in to Nutfield (across the road from his daycare, and asked if they could help me. They always did, and fixed the glasses right up. I didn't buy the glasses there, nor would they accept any payment. I will always appreciate that. One of those times I was in the store, I found a pair of glasses I really liked, and about a year later, I came in to see if they were still there. I had to spend my insurance credit quickly, and they found the glasses I wanted, and ordered them, and managed to get them in under the insurance deadline. I love these glasses, and they were really helpful in making sure I got what I wanted, and didn't try to convince me to get something else that would be easier.

I've been a patient of Dr. Spindel's for a number of years, and couldn't be happier with the…read moreprofessionalism of the doctor and his staff, in both the Londonderry and Derry offices. I was diagnosed with high eye pressure (precursor to glaucoma) when I was in my 20s, and had been 'watching' it for years. In my 40s, the pressure was creeping up and with a family history of glaucoma, Dr. S recommended a laser procedure to reduce the pressure. I had that painless procedure done 3 years ago in the office, with NO adverse affects, just much improved pressure readings, meaning I'm the only one in my family that doesn't use very expensive and inconvenient glaucoma drops. Dr. Spindel's offices use the latest in diagnostic equipment. His staff is well trained and pleasant. I feel thoroughly taken care of here, and highly recommend to others who want good health care for their eyes.

I have been waiting for over 2 hours for a scheduled appointment with the eye doctor. They dilate…read moreyour eyes and let you sit over 2 hours...not a very good practice.

It was 20 years or more since I had my eyes checked out…read more I am sorry to say, that I have forty-eye-tis, which is a normal dx for a forty something male, living in suburbia New Hampshire. I had to wait 30 minutes for my appointment. Had a 10 am appointment and waited and waited almost canceled as I had another appointment after. I finally got seen and they were apologetic, and I had a good through evaluation. Still have good sight and happy to still see clearly with no devices. I would recommend but plan on waiting around.

I come here because the optometrist is very thorough with the exam. Nice selection of glasses too.read more