I had Dr. Farahni do my cataract surgery…read more Let me tell you it was simply amazing Doing one eye three weeks later the other eye, my vision was immediately returned to my youth no more glasses I had far away close-up, an astigmatism that needed correction I got the three-way lens which covered everything and I am just amazed at what the surgery has done for my life Not only can I read street signs see raindrops in the back on trees in the individual leaves on the trees. It's just amazing no more giant green blob. I used to be an avid needle point person Sewing for almost 40 years I haven't been able to sew in the last six years Because I couldn't see the holes in the material And I kept making mistake Well, last week I started again and it is just amazing I am so happy with my surgery And I recommend everyone to get it if they have cataracts The doctor was just amazing explained everything And I couldn't be happier Thank you you spindell eye for giving me my site back Sincerely, Sharon Little Pekarski

Horrible. Surprise billing one month after my visit. I confirmed the price before the visit. The…read morebilling people on the phone spoke in circles. Absolutely ridiculous behavior. Go anywhere else.

I've been a patient of Dr. Spindel's for a number of years, and couldn't be happier with the…read moreprofessionalism of the doctor and his staff, in both the Londonderry and Derry offices. I was diagnosed with high eye pressure (precursor to glaucoma) when I was in my 20s, and had been 'watching' it for years. In my 40s, the pressure was creeping up and with a family history of glaucoma, Dr. S recommended a laser procedure to reduce the pressure. I had that painless procedure done 3 years ago in the office, with NO adverse affects, just much improved pressure readings, meaning I'm the only one in my family that doesn't use very expensive and inconvenient glaucoma drops. Dr. Spindel's offices use the latest in diagnostic equipment. His staff is well trained and pleasant. I feel thoroughly taken care of here, and highly recommend to others who want good health care for their eyes.

I have been waiting for over 2 hours for a scheduled appointment with the eye doctor. They dilate…read moreyour eyes and let you sit over 2 hours...not a very good practice.

Went to see Dr. Lamy to get an Lasik eye exam and possibly surgery. I have been searching for a…read moredoctor in Southern New Hampshire to do my laser vision correction and honestly was very nervous about such a serious procedure. I found a doctor in my hometown of Londonderry NH. Dr. Lamy was one of the most personable and professional doctors that I have ever met. His staff was incredibly knowledgeable and competent. I felt very comfortable having him do my Lasik surgery and he even has a laser suite right in his office! Thanks to Dr Lamy, I am seeing 20/20 without having to deal with my contacts anymore! Highly recommended! You will not be sorry! No pressure sales here! Just great people who really know there business. And a pleasant doctor, too!

I had a disappointing experience during a routine contact lens exam at Windham Family Eye Care…read more When I arrived, the front desk staff member told me she was locked out of the office computer system and could not log in to access insurance information. She even showed me the screen and explained that she couldn't access the insurance portals. I also observed multiple usernames and passwords written on sticky notes attached to the monitor. Because of this, the office could not verify my insurance benefits through Davis Vision. Despite not knowing my copay or contact lens allowance, I was told I needed to pay something and ended up purchasing a box of contacts for $85 out of pocket. A few weeks later I received a voicemail saying my contacts were ready and that I also owed $125 for the contact lens exam, which had not been disclosed during the visit. When I called to ask about it, I was told my contact lens allowance had already been used simply because the office billed the exam. This was frustrating because I had already paid for contacts out of pocket specifically because the office could not verify my insurance. After raising concerns, the exam fee was eventually waived, but only after a lengthy discussion. Overall the experience involved significant disorganization, lack of insurance verification, and unclear communication about fees and insurance benefits.

I had a contact emergency day before a trip. called all over and this office was the only one…read morewilling to help. not only help, but charged me nothing and wished me well. I wasn't a client then, but that treatment made me become one. had my first appointment today and I'm a patient for sure. the staff is lovely! super friendly, personable and engaging. the exam was thorough and comfortable. I felt like I had been a patient for years. if you are looking for that small town feel, where you feel like a neighbor, go here! I'm tired of feeling like a "number" everywhere you go these days. This was a refreshing and welcomed change.

I had my cataracts taken out by Dr. Vasan and the whole experience was very good. Front office to…read moreback office are all very friendly. Dr. Vasan was comforting and thorough! Surgery center was top notch!

Dr OBlock is great. I've been seeing him for years. Very professional and knowledgeable. The staff…read morethat works the phones and front desk are difficult and argumentative. I've had several bad experiences and which led to the tough decision to leave the practice. After meeting my new doctor and their team, I wonder why i waited to long to find better (more pleasant) care.

Dear Patient Relations Team,…read more I am writing to file a formal complaint regarding the conduct of Caroline, the General Manager of your Windham, New Hampshire office. I have been a loyal customer of this location since your company took it over, and before that with MVC. My family and I have primarily supported the Windham store as we live in town, and over the years we have entrusted this office with a significant amount of business. Unfortunately, the experience I had today with Caroline was unacceptable and needs to be addressed at the corporate level. Earlier today, I visited the Windham office to return an unopened package containing two boxes of contact lenses along with a trial pair. Caroline was assisting another customer when I arrived, and I waited patiently until she called me to her desk across the entire office without getting out of her chair. When I explained that I needed to return the lenses and the reason why they were unused, she told me that the order had been placed through Ben at the Hampton location "and this was NOT her box" and that she was not willing to process the return because she did not want it reflected on her profit and loss statement. The look on her face told it all because you could tell she was just looking to cause a problem and make my life more difficult. I told her I believed returns could be processed at any store, but she refused to accept this return. I left the office and contacted Ben, the new General Manager of the Hampton location. Ben informed me that her refusal was against company policy and that she could have easily coordinated the return with him over the phone if she "didn't want to take the hit to her stores P/L." What concerns me most is that Caroline was aware of the correct policy and chose not to follow it. She admitted this when I called her back. If this a game or a business? Her actions felt punitive and directed at me as a customer, which is extremely disappointing given the long-standing relationship my family and I have with your organization. When I called her back to relay what Ben had said and to inform her that I would be reporting the incident, she suddenly offered to accept the return. At that point, the damage was already done. This is not the first time I have observed issues at the Windham office. Under Caroline's management, the environment often feels unprofessional. Staff members are casually dressed, food is visible on counters or being eaten from drawers, and the overall atmosphere lacks the professionalism and care I expect. In contrast, Ben consistently goes above and beyond to create a positive client experience. His leadership is a tremendous asset to your organization. I respectfully request that this matter be reviewed at the corporate level. Caroline's conduct today was inappropriate, contrary to company policy, and damaging to customer trust.

Eye doctor was OK , he leaves at the end of June, 2025. Glasses were extremely expensive compared…read moreto prior (similarly private) places I have been to. They do offer some deals, which is what I got. I wanted to use my expensive sunglass frames and just get prescription lenses, but I was quoted more than the cost of two pairs of glasses. On a positive note, they came in one week faster than advised. Also, Dawn at the front desk was super helpful and friendly .