Recently had some minor work done by Dr K and she is amazing and made me feel so comfortable and…read morecared for. Nurse Keith rocks!!!

Inheriting the BRCA-1 gene wasn't an easy thing to learn. However, I saw Dr Carrie Cashman for my…read morebreast removal and she recommended 3 plastics docs for reconstruction. I had a terrible experience with one of them, he basically made reconstruction sound like no big deal, no need for physical therapy and showed me tear drop shaped implants. I decided to get a second opinion on this "too good to be true" reconstruction. I landed in Dr Kalnoki's office, SHE IS THE BEST! Not only did she spend 2 hours with me at my consult, she explained why you need therapy and what shape implants (not the tear drops because they'll flip and you'll have awkward boobs), all about risks and benefits and how to choose whats best for you, as an INDIVIDUAL. She's done a fellowship and has immense knowledge. I woke up from my mastectomy with reconstruction happy as a clam! My breasts look almost identical to before they were removed and redone! Dr K monitored me closely and her office staff, Tammy answers all my questions....Holly helps you schedule and Kris knows about insurance. They are wonderful. Being a gym/swim gorilla they kept me on a tight leash and didn't sugar coat anything. More offices need to be like that! I am going in for some fat-grafting procedures to make sure my breasts are even closer to normal. Dr K takes your own fat and injects it where you have divots and dimples. She has a very keen eye. If you don't believe me, head on in for you consult.

I left Concord Eye Care a few years ago because the office is so hard to work with. I had to wait…read morean hour for appointments and it was near impossible to get through to the front desk. I returned recently because my insurance plan left me no other option in Concord. It's worse. While all my other medical providers have an online option to reschedule or communicate with the team, Concord Eye Care puts on you hold for sometimes more than 5 minutes. If you get lucky, the call does not get dropped. Checking in for an appointment is no better. The line is usually four or five people deep and moves so slowly because the front desk seems to have to print out multiple forms and re-ask a dozen questions each time you visit, even when its been a month between appointments. My doctor there - Dr. Gould - is fantastic but I'm not sure I can put up with the hassle of seeing her.

All my appointments have been rushed and incomplete. After cataract surgery, vision in one eye was…read morecompromised. I was treated for mites. 6 months later I still have the same vision problems.

Dr. Daniell is an excellent otolaryngologist. I was referred to him last year by my PCP and…read moreallergist after having trouble breathing through my nose. He diagnosed me with a deviated septum and performed a septoplasty and turbinectomy to correct my nasal structure and help me breath easier. Everything went flawlessly and was about as painless as any surgery can be. Dr. Daniell was great at informing me about my options without pushing surgery on my like some other aggressive cut-first surgeons. He was very much interested with my progress and on my follow up appointments he was very happy his intervention worked so well - he clearly took pride in his work. Highly recommended.

I rated five stars only because I have heard extremely good things about this doctor. Only bad…read morepart is when I called to get an approximate price for Botox, the woman that answered the phone was so rude to me that I ended up hanging up! I understand that the amount and location on the body someone gets injections is different for everyone but I only wanted a ballpark and she refused to even give me that! I'm very disappointed because a lot of people have told me great things about him so I'm sure he IS great at what he does. Apparently he needs a new receptionist...

Reading others' reviews, I am reminded that I, who used to have exams at the hospital location, was…read moresent to the PillsburySt location for their retina specialist, where delays began. I depend on others for rides, and dread anything lengthy, but confusion by them had me scheduled for one doctor, but not for the ophthalmologist for prescription. We ended up there for FOUR HOURS, and were given the next appt. Returned a month or so later and got through the lens doctor, but then stupidly "pushed our luck" going to the optical shop, where I had already determined to keep my frames, which I had purchased from the CH location years ago, so it should have been an easy order, but the sales lady , who was playing my husband against me and effusively apologizing for her suggestions, really pushed for me to get smaller ones...I held my ground, and signed a release of liability, so she would order them...she did so, but again, the visit lasted 3 + Hours!!! I guess the pandemic must have left them shorthanded, like it did ALL OTHER health services? Anyway, the wait times and seeming lack of respect for patients' time is unacceptable. It's been over a month, and I haven't gone back for the lenses, so finally called ( which I expected they'd do, but I guess that's too much to ask for $800+ lenses, which I PRE-PAID...without new frames! I might amend this review when I do go back, but I'm not holding my breath... SO SAD, even more than angry or disappointed, because my vision is terrible, and I wear Coke bottle-thick glasses, so I need friends at my eye doctor's, not to be ignored and delayed, and to wait endlessly!

Unfortunately the office is run like a factory. Not a personalized experience then I was not…read moreinformed they charge a fee for use of a credit card. I called after to share this concern about and never received a response.