I met with representative. It was a very pleasant experience. I felt comfortable asking questions. She sent email as she stated she would do. I would definitely recommend. First initial contact was professional but personal too. If I decide to use them I will be able to comment more. From my research their fees are average for my area. read more

It's been an immense pleasure working with Angela at BG. I'm a long-distance, first-time investor who purchased a rental in Nashville about 9 months ago. Of the 4-5 companies I called, she was the only property manager who was 1) highly responsive, 2) willing to view the property before signing, and 3) willing to advise me throughout the rehab process. She's a very hard worker and keeps up in good faith. She patiently answered 982098 anxiety-ridden questions I had (hey, it's an intimidating experience as a first-timer, okay! :P). She also very much advocated for tenant needs while understanding my own financial capacity well, resulting in solutions that worked for everyone. I'm excited to continue working with BG. Would highly recommend. Thank you so much Angela!! read more

After moving to Nashville in the middle of COVID while being 6+ months pregnant, I needed to find a great place to live quickly. The folks at Browning-Gordon, especially Angela Root, were wonderful to work with...and still are as we're now happily in a rental home managed by them. I really appreciated the automation (self-guided tours! online payments!), super fast responses and being extremely helpful overall with my many, many questions. Highly recommend working with the team here! read more

My wife and I moved out of state in March 2020, but we kept our apartment as a rental property with Browning-Gordon handling the management. March 2020, of course, was a terrible time to move and there was so much uncertainty about remote work, safety, etc. Despite these challenges, Angela Root went above and beyond to get renters in our place: arranging contactless key drop offs and document signings, quickly responding to our questions, etc. It's now been almost a year, and throughout the year Browning-Gordon has been great to work with. We really trust them to handle the day-to-day of managing our rental since we aren't close enough to do it ourselves. During a very stressful year, it was so nice to not have to worry about our property and tenants being taken care of. read more

We just starting working with Angela at Browning-Gordon. She has been great, very knowledgeable and easy to work with. Thinks were delayed due our insurance agent not doing her job, and Angela was very patient and helpful. We are very happy we chose to go with Browning-Gordon. read more

Sadly the property we wanted to rent was being managed by an "absent" agent that kept changing the information -- we were diligent but will stay clear read more

The good first: they are professional, well-run and respond to maintenance requests quickly. (They couldn't help that our property's owner wanted to "think about it" on whether to repair or replace the fridge the second time it stopped working, ruining over $200 in food while she was "thinking about it" for a day.) The bad: well, all I can say is that I wish Shelly Hopkins had been MY property manager after reading one of the (filtered) reviews below. My property manager was totally on the owner's side on a lease extension. Don't rent from them expecting to hold over month-to-month after your first year. At the end of the lease I was told that we would not be allowed to stay in the property if we did not renew for another year, although both state law and the contract states that it can be continued month-to-month after it expires, and that is generally a "reward" of sorts for leasing from someone for a year - that you're not stuck from year to year after that. You know, Nashville is full of transplants; you'd think they would be understanding that people move here, get a feel for the area and then begin shopping for a house. We lost almost 3K with the (ambiguous in the contract) penalties and loss of security deposit for breaking our second lease when we finally found a house to buy. I suppose some people would say I shouldn't complain, but when it's in your contract, and you're told at the outset "no problem, we have people extend month-to-month all the time!" and then later threatened to be thrown out on your butt if you don't sign another year's contract, well, it left a bad taste in my mouth for that particular property manager. (Oh and we were perfect pays too - they got their money early every month and got their stupid penalty without any issue, so don't go there.) read more

In full transparency, I have never rented from B & G BUT what I can tell you is, I totally would. I have known renters and owners that used B & G for their residential needs and comparing my story of renting in Nashville to their stories, I wish I went this route the first time! The thing you need to know about them is they are a high quality firm. They make sure you are who you say you are (credit checks & background), they do everything by the book (aka - the law) and provide great customer service. They have rentals that fit many budgets, in different areas around Nashville. They are very thorough, making sure everything is taken care of. Of course things happen, but they respond quickly and solve issues fast. (I know some of the staff here and it is not unusual for them to answer, call or email clients at night or on the weekend to solve issues) They are connectors, making sure not only are the owners getting what they want out of a renter, but the renter is also heard. If you are new to Nashville or just looking for a great property manager, check out Browning & Gordon! read more

Great management company! Have dealt with several in Nashville and this is my best experience. Always attentive at fixing any issues that arise, easy to get ahold of. read more

This company absolutely does require credit checks and should not be included on the no credit check list.

From the moment we saw a house available and expressed interest in it, our experience with Browning-Gordon has been professional, timely and appreciated. We did end up renting the home, and have been very pleased. We have had a few hiccups that we needed assistance with and the submission process for maintenance requests has been a breeze. Communication has been mostly through Teresa and Kara and they both are pleasant to work with. I would absolutely endorse renting from this company. read more

Great property management co, always nice and professional. Maintenance is awesome and the turn around time is immediate!

We needed a large house last fall for our family of 5 and wanted to be in a specific area of town. It would have been impossible with the timeline but we were pleasantly surprised to deal with the Browning-Gordon group. Teresa Cole and staff went above and beyond and were helpful the entire length of the lease. I would definitely recommend them. Professional the whole way through. read more

I am not familiar with everyone at Browning Gordon as I have dealt with Shelly Hopkins from day 1. I have been renting almost 2 years and have had nothing but a good experience. Shelly is an awesome property manager. Maintenence requests are taken care of the day of and quickly each time. Any problems I have are taken care of efficiently. The only issue I really had was not being able to bring my dog to live with us. But that was not Browning Gordons fault. It was an issue with the homeowner. Love this group and am happy to have had such a good renting experience. read more

I have rented a property from them for many years. They are quick to fix any maintenance requests. They always follow up with the initial request and continue contact throughout the process to make sure everything is taken care of and you are pleased with the work the technicians performed. The staff has always been helpful and kind. read more

I've been renting through browning Gordon for almost two years now. I found the apartment I liked and got the lease signed soon after. There have been a handful of maintenance requests which were all addressed quickly and properly, one of my biggest factors in judging management companies. When I renewed my lease, Shelly was willing to go back to the owner to negotiate the rent increase (so much construction has been going on in the area a good weeknight sleep is impossible). I haven't moved out yet so I cannot speak to the concerns of others regarding lease extensions or security deposits, but I have had no issue with them in my 20 months renting. read more

Although I don't have anything to which to compare because this is the first time I've rented after being a homeowner for about 25 years, I'd have to give Browning-Gordon high marks. They are always on top of any needed maintenance or repairs and are friendly and helpful whenever I've had need to call. The ONLY reason that I didn't give five stars is their hours to show properties are Monday through Friday only and not after 4:30. This can be difficult for some people to work around. read more

We have rented from a Browning-Gordon property for two years, and it has been a wonderful experience. Melissa has been on top of any maintenance request we have had and no issue is too small for her. I am very grateful to have partnered with them, and I will be sad to be moving out! read more

We've been with Browning and Gordon for about 6 years. We love it the staff is awesome. They are very professional and handle all maintenance request. We hope to stay another 6 years with them. Thanks Browning and Gordon for making everything easy. read more

We have partnered with Browning-Gordon to manage our investment property and they have exceeded our expectations! Teresa is our Property Manager and has been a joy to work with, making the whole process seamless! From an owner's perspective, this company has been top-notch. Professional, quick to respond and they have provided a smooth process for finding quality renters. We also were encouraged by the positive reviews renters have posted about living in homes managed by Browning-Gordon. You certainly want your renters to be happy with the folks they call when a maintenance issue arises, etc. Their management fees are reasonable and well-worth the services they provide. We definitely recommend them to owner's looking for a reliable property management company! read more

Browning-Gordon has been renting my townhome for me since 2008. They did a great job of keeping up with the market prices and getting new tenants into the home quickly when the home was available for rent. I have had nothing but a positive experience with them and would highly recommend them to anyone in need of a rental company. They certainly took the burden off of me as a home owner. read more

Beverly Browning is great to work with! I found her property management company from Google search, and was immediately impressed by the other positive reviews. Her communication, response time and knowledge were exemplary. My property wasn't in an area she serviced, and she recommended another manager who is also top-notch and professional. Having a good network is important, especially for a remote out-of-state real estate investor like myself. I most certainly recommend Beverly, and hope to purchase another rental investment in her area! read more

Hi! I've been living at a property rented through Browning Gordon for the past 8 months, and have really enjoyed my experience with them UP UNTO THIS VERY POINT. I live in a multi-tenanted space, and woke up this morning to the sound of some construction and repairs happening in the empty unit down below. No muss, no fuss, not a bother whatsoever. But when I came back home after work this afternoon, the halls of the entire property, and my separate unit were FILLED with paint and acetone fumes that are toxic to breathe; construction crew still present and working. SO, I called Browning Gordon to alert them of the fumes, and to see if they could delay repairs for when I will not be home, as to protect myself from toxic chemicals in the space I pay to rent each month... Here's where it gets REALLY interesting: When I called to talk to the management company, they said that they HAD NOT SCHEDULED REPAIRS, AND THAT THERE WERE NOT CREWS AT THE PROPERTY -- WHILE I COULD LITERALLY HEAR SAWS AND NAILS GOING INTO WALLS BELOW ME. The management company has not one clue of what is going on at their property, and even furthermore, failed to alert other tenants to what would be happening to the house. This is neglegent, dangerous, and flagerant. And it absolutely scares the living crap out of me to know how little oversight or organization this company puts forth for their properties. read more

Anything I have called about needing access to or fixing they have helped me out. They are good communicators and don't leave you in the dark. Enjoying my experience with them so far. read more

I have been doing business with Browning-Gordon and Company since 2011 and they are without a doubt one of the most professionally run property management companies in the Nashville area. They are highly responsive to maintenance requests and mindful of the property owner's concerns and interests as well. You will not find a better company to rent from or to manage your rental property or properties. read more

I recently leased a condo through this agency and is highly disappointed. Unfortunately, I did not notice the blotchy paint jobs in the bedrooms, bathrooms, and the laundry room due to no/poor lighting in those areas in the rooms being painted a beige/taupe color. As soon as I noticed the areas, I called the leasing agent and President of Browning-Gordon for resolution; neither did anything to make it right, only giving excuses. So I expressed that I felt the leasing agent lacks integrity for not giving full disclosure of a known defect and that it is a bad misrepresentation of the company to not make that right by having it painted properly or giving me the option to break the lease. A company that intentionally withholds information that would have bearing on the decision to enter into a contract is definitely not the type of company one should do business with. Do business with them at your own risk. read more

I am so happy with Browning-Gordon! They have taken great care of my rental property for over 10 years. I live out of town and I rest easy because they are super quick at responding to tenants, and fixing plumbing or other problems. They are always careful to get my okay for large expenses. Shelly has been so helpful to me in prioritizing maintenance and repairs, and upgrades. Melissa recently had my water heater fixed, and she seemed to care as if it were her own property. I was ecstatic with the discount she was able to get me because of the long established relationships Browning-Gordon has with its vendors. read more

Browning Gordon has managed my properties in the Nashville area for a number of years. Shelly Hopkins is my rep and is a complete rockstar, in my opinion. I am a out of state owner, completely hands off, except for the time every couple of years I go check on things, and, surprisingly, own and operate a property management and real estate firm in California. I find BG to be efficient, competent and always, always accessible and would recommend them to anyone looking for a reputable Nashville firm. Five stars and if I could I would give more! read more