Every time I have been here they treated me well. They seem to have competitive prices, nice…read moreselection, qualified professionals, and a nice lobby area.

If I could give 10 stars , I certainly would. This was a most excellent service I have ever had…read more I am traveling the southeast, my glasses broke at the temple and I did not bring a spare. Big mistake. I called Brown's Eye Center to see if they were available and could possibly help me. The phone receptionist was kind, polite and professional and advised me to come in and let them check the eyeglasses. I did go in and was met with a professional, kind and most eficient optician you will ever meet. I appreciate the service and their great attitudes of everyone there. They fixed my glasses most excellently and I was on my way to my travels. Thank you Brown's Eye Center. You aall are fabulous and I need to tell everyone!

I go to the Primary Eyecare location in Macon, and I love it there. My doctor is Michael Simmons,…read moreand he is wonderful. I have been going to him for several years. The staff there is also always helpful and friendly. They can always squeeze me in for an appointment if I have an urgent need as well.

I don't think I could have found a better, more friendly, helpful and skilled group to bring your…read moreeye care needs to! Thanks Chuck, you're a cool guy!

The entire staff was incompetent. I received a bill for my eye exam 2 years later. When I called…read moreto pay, I was unable to speak to someone. I finally just mailed a check. The check was cashed 10 days ago and today I received a past due notice. DO NOT USE!

Dr. Schneider is the best doctor! He is very caring and knowledgable. I would not consider going to…read moreanyone else. I cannot say enough good things about him. He goes WAY out of his way to help.

Another visit to get my frames tightened due to a loose screw…read more And, another "Man, were they crowded" day. But, this time, they had only 2 techs working, 1 who was training with Cathy. Still great place, and definitely recommended. Going to be going back for new glasses after the first of the year

A very pleasant experience at Cathy's Eye Care today. i was…read morea walk in to get lenses for current frames, was assisted in a very timely manner and provided professional service at very affordable price. My new glasses will be available for pick up in 2 days. Fabulous! Huge selection of frames as well. Will definitely be back and refer my friends.

My visit at this office was a nightmare. I wouldn't recommend Dr. Bayli or Dr. W Smith for many…read morereasons.Before my eye surgery I felt comfortable, but afterwards it went ridiculous. I had to call my primary Dr.office to get involved in my eye care,meds and conversations with Dr. Baylin and his staff ,which isn't at the Eye Centerof Ga .While in the waiting area on two occasions other pts weren'thappyas well. They stated he was th only Dr. here that did this surgery If i had to give a score it would be 4.5 out of 10 Be careful you only get one pr of eyes!!

I ordered glasses on august 25 3025. Today is september 22 2025 and I still don't have my glasses…read more I called to speak with someone and they told me it was because of labor day holiday that it was a delay. But by that point, it had already been over two weeks delayed, including the holiday.The spokesperson assured me that I would have it two days from september 15. But here we are with no glasses.. Very disappointed with the customer service. I've been a customer of my eye doctor for several years now,and this incident has really granted my view on myeyedr.

I brought them a pair of broken glasses that I had bought at a different store, because the store…read morethat I bought them in was out of business. One of the monofilament strings that held the lens in place had broken, and they said that the would try to fix it, but not to get my hopes up. When I came to pick them up, they said that they were very sorry, but they were not able to fix the glasses. So when I opened the case, there were my glasses, looking perfect. Fixed. So they under promised, over delivered, and charged me exactly zero dollars. I don't know how customer service could be better, (legally).

They schedule your appointment but you are still guaranteed to wait almost 2 hours. They only want…read moreyour money and they don't have any consideration for your time. I will never return to this place.

Their commercial is false advertisement I've got a pair of glasses that I totally hate I've been…read moretrying to get adjusted them. but I can't so I called today just to find out that no there's nothing that can do they can't change my frame they can't give me a different kind of frame so never ever again while I purchase from them , they are just too big for my face but they didn't try to tell me that in the store they just said oh those are nice well not so nice

I had a great experience thanks to Mrs. Whitney getting me on the schedule the very next day. When…read moremy appointment ran longer than expected Mrs. Margaret was so kind and encouraged me to go pick my son up from camp and come back to finish my appointment. When I did get back I was able to hop right back in to the process and finish my appointment in a timely manner. The staff was prompt, polite and helpful. I'm glad I joined the membership program and will be covered for the next 3 years.

I have been extremely pleased with the entire staff at Visionworks in Warner Robins. They have been…read morevery kind and cordial to me. With every visit, they have made me feel welcomed. I have to give a special thanks and deepest gratitude to the general manager. Your kindness, experience and advice have been important to me. Thank you so very much!

Very pleased with the quality, friendliness, and professionalism of this Visionworks. I had a…read moreproblem with my glasses, and they stood behind the 100 day "guarantee". A special shout out to Terrence Evans- the branch manager, who attended to my bifocal line issue and did the fit adjustment. Thank you!

When I went in last January, I came away very satisfied. I was treated promptly and with no…read morequestions asked. The exam was very professional. The staff was very polite.

The workers up front and nurses were incredible and not having to get my eyes dilated at the eye…read moredoctor was incredible. However, Dr. Dixon was such a disappointment and so frustrating to deal with. He tried to decrease my contact strength prescription without letting me even try on any trials (thank God for the woman checking me out who made sure to find some me to try on before we ordered because I would've been pissed off getting contacts that I couldn't see through), kept promoting some podcast he was going to be on, tried to tell me that my primary physician wasn't going to truly check on one of my health conditions that I needed to get an ultrasound from him instead, told me to look something up using AI, and couldn't dumb down an explanation of something that was, as he described it, "pretty sciency" (I'm a month away from having a masters degree in biology mind you). He tried to schedule me for an unnecessary procedure after telling him I'm losing my insurance very soon. He also stated he "wouldn't be mad" if I chose to stay with my original prescription instead of going with the lower strength one, as if a decision regarding my body and what is going to be best for me should include factoring in his emotions. A genuine disgrace to eye doctors who are actually worth a hoot. If you don't want to be scared into going to the doctor or receiving an unnecessary procedure, I recommend going elsewhere.

Dr Bach is great he is very thorough with explaining everything he's planning on doing and doing…read more The staff is nice they all appear to work together and get alone well.

I was referred to this location to evaluate an old retinal tear prior to an upcoming cataract…read moresurgery. While Dr Arpan Bachhawat ultimately cleared me for surgery- determining the tear was stable and didnt require laser treatment- his demeanor and communication throughout the visit were completely unacceptable. When I tried to share a brief, one sentence piece of relevant history about a severe eye reflex Ive had since a young age, he abrubtly cut me off harshly saying he didnt need to hear that, and then made condescending comments that struggling to hold my eyes open was " just in my head". Involuntarily blinking when an instrument is touching your eye is a natural reflex, and shutting down a patient trying to explain their medical history is arrogant and dismissive. On top of that, when I asked a simple , direct question about the timeline between laser procedures and my upcoming cataract surgery, he refused to give me a straight answer until the 3rd time I asked. A specialist should be able to deliver an evaluation without treating the patient like a nuisance. Good clinical skill means nothing if you treat people with total disrespect. Steve Hudson