Before my mother passes of breast cancer I had been checking out several cremation services in…read morePortland I decided to go with Care Cremation and so glad I did. They have a very warm and caring staff on phone, in email and in person. When the time came They were there right away. Compassionate the whole process through. I really appreciated how professional and respectful they were with my beloved mom. I hope I don't have to do this again, but even my adult children said when the time comes they will reach out to Care Cremation.

The woman who answers the phone and deals with people in person lacks empathy and compassion…read more.. especially when things go wrong. She is very matter of fact and does not seem to be aware that she is dealing with people who have very recently lost their loved ones. I have a hard time recommending this place but the owner did talk with my family and apologize so I'm editing my review to reflect that.

These guys are amazingly helpful and help what is already a difficult situation so much easier…read more They were sensitive to my needs and my mothers last wishes to the point of perfection. They are very affordable and I highly recommend them to anyone in need of their loved ones final wishes!

I can't say enough good things about my experience with these folks. It was the first time I have…read morebeen in this situation, and the first time my family has done a cremation. Igor was incredibly kind, and answered my awkward questions honestly and compassionately. He never attempted to upsell a single thing. And when I forgot to get a lock of my mom's hair, he got it for me. I had originally picked a different place (Davies) who picked up my mom's body without mentioning that their crematorium was down and it would take three weeks. They then just casually mentioned they planned to ship her to Seattle for cremation. WHAT? It was so horrible. I was scrambling and based on some local recommendations and online reviews, I chose Cascadia. They were so quick to retrieve my mom and were ready with the paperwork less than 24 hours after I called. I imagine this could be a tough profession. These people are true gems, and I am very thankful for their responsiveness and kindness.

I can not stress this more IT WAS A STRESSFUL TIME! FAMILY MEMORIAL WAS THE LEAST OF THE STRESS!…read moreThey were wonderful and so easy! My brother passed away , the old Victorian was warm ,comforting, and like home ! They treated my request with love ,understanding! I wanted to dress my brother he made sure I had gloves,and all the items I would need ! My daughter requested to do his makeup he offered to assist, my brother was perfect so no need for makeup to look Normal ! He allowed us to come early to set up ! Everyone said they had been to a few services but this was the first time they felt at home relaxed and comfortable! Thank you I can't express enough how it was amazing ! I hope I don't have to use you again but if I should be in need you are the only place I will ever use!

I guess I understand why a place like this has so few reviews. It's really not something someone…read morewants to think about more than necessary--even the extra 5-10 min. to write a review. But, a friend of mine used this place years ago and I saw her review then and bookmarked it in case I was ever in the same predicament which I recently found myself in with the surprise loss of my mother who hadn't even been ill. Michael was quick to respond to every email with multiple details because my situation got very complicated including the medical examiner, a pathologist who cancelled out at the last minute and my traveling long distance during Covid to handle matters. During the most stressful and depressing days of my life, I came here to this nice Victorian house for my mother's body. He told me the family picked this home because it wasn't cold and he was absolutely correct. Michael was patient and efficient and I found the prices reasonable because who wants to feel screwed over when dealing with the body of their most loved one. At my request, he even divided my mom's ashes into packets that I could give to her friends who wanted to do their own little ceremonies during Covid. I was embarrassed to ask, but knew I wasn't up for that task myself and he handled it with grace and warmth and refused at tip I offered for that extra step. Highly recommended. Thank you Michael for your help and patience with my complicated, drawn out situation. Remember, you do make a difference in people's lives, when it matters most.

I have had Aftercare assist my family twice, Michael was a wonderful caring person, I am very sorry…read morethat they have permanatly Closed, I have referred several families toward them, Sorry the are gone now,

I was very pleased with Michael at Aftercare Cremation . He was so pleasant and made this…read moreexperience about as easy as it could get considering the circumstances. I would highly recommend them to anyone seeking this type of service for your loved one.

This industry isn't anyone's favorite but I wanted to give a shout out to Angie and the team at…read moreAffordable Family Memorials. We lost our 20 year old son suddenly and so we were bogged down with grief, which makes decision making very difficult. Plus, who wants to come up with words that will be there forever to honor your pride and joy? In any case, we took probably 9 months and went through a dozen versions before settling on the final design. Angie was patient and kind throughout, and the finished headstone is perfect.

Wow! The service was Spectacular and their help was Incredible…read more We had met with Lincoln Memorial, where our sweet granddaughter was buried. Up until this point, Lincoln Memorial had been great to work with, and I highly recommend them as a cemetery -- you just need to get your marker elsewhere. Here's why: Lincoln Memorial wanted to charge a ridiculous price, plus charge an additional $450 because we wanted to design it. I might add one of the reasons we wanted to design it was because they don't have a clue what they are doing when it comes to designing, and can only come up with random, ugly text and one of a very small range of static stock vector images, which we did not like. So it was necessary to make our own design to actually honor Baby Jade. Lincoln Memorial also did not let us know that the green stone eventually turns yellow. In addition, they claimed that if we had a stone made elsewhere, it would not be guaranteed or cared for. We found out this is untrue. AFM guarantees the stone, and Lincoln Memorial is required by Oregon Law to care for the headstones. The stone we chose was 12 x 24, set vertically. Angie steered us away from green given its tendency to turn yellow. We picked blue. We sent Angie the custom design. She and her husband enhanced the little baby feet, found better butterflies and poppies (more detailed to reduce "negative space" where water would pool), inverted the graphic of the Rome Temple, did a sand blasting of that area which we just really loved, then after customizing it, they manufactured, delivered and set a truly Beautiful headstone for less than $1000 (including the fees that Lincoln Memorial charges for having someone else make it and set it). AFM did not charge any fees for custom artwork. It was all included in their pricing, as was the fee for delivering and setting the stone. What a relief to finally have the Beautiful Memorial stone finished for Jade. Cannot wait to see it after the install. So grateful we found AFM!! Highly recommend!

Edit update 2: my brother-in-law had the unfortunate and unexpected need of their services... And…read morethey delivered beautifully. So... While my original complaint still stands, bumping to 5* as don't want to ultimately detract someone from going with them as when you need them, it's a difficult time and ultimately recommended.

Westside provides an incredibly streamlined and straightforward service. They make everything so…read moreeasy at the most difficult time of most people's lives. My only complaint would be that my loved one died on a Saturday morning. I tried to contact them on Sunday during business hours and spoke with someone who said a funeral director would call me back, but no one did. However, once I called on Monday and spoke directly with a funeral director, everything proceeded smoothly from there. All the paperwork is done on-line. Their prices are good, a big part of this is likely because the office on Millikan (in the City Hall Building in the Beaverton Round) is apparently just a small office with low overhead. The cremation is done through Riverview Abbey. It was done quickly and I was able to pick them up at the Millikan office (you can also pick up at Riverview Abbey). They can mail them to you as well. Obtaining death certificates through them was also easy, as was getting an obituary posted to their website. They are very professional, responsive, and happy to help.

I dreaded the process of arranging for cremation as my father became terminally ill. However, I…read moreknew that I needed to approach this task and have arrangements made prior to his passing. Using WA Cremation Alliance made it so simple to set up arrangements online and the cost was extremely reasonable. When the time came to contact them upon my father's passing, they were prompt, efficient, compassionate and with never one glitch in the entire process. I was so relieved to work with a business that has their act together. I highly recommend them to anyone in their service area.

It was and has been for the sudden death of our father, and Adrien handled it all with ease. Great…read morecommunication, services as promised and no up-selling, and kindness we needed with efficiency we needed as well as several of us were from out of town. We had so much going on, and knowing we were going to do the services later this was a relief to be handled with such professionalism! He took care of everything! With care! I hope we don't need his services again soon, but if we do, we will find him. Thanks Adrien.

From the moment I contacted Crown Memorial Centers, Cremation & Burial I sensed I was in good…read morehands. I explained the situation and asked a few pertinent questions; the staff member provided the necessary answers. I was then assigned to another staff member Ms Ruiz who walked me through the entire process. I live on the east coast and anticipated so many blockades. To my surprise there were none! Ms Ruiz kept me informed thought the entire process. Thank you for making this event a smooth under taking for our entire family. Never did Crown Memorial pressure for any up sale charges. Which made me completely comfortable knowing what I wanted without judgement.

Crown Memorial Center…read more If I could rate leaving a negative star that is where I would start! My mother passed away in January 2023, her body was donated to science with the understanding that once they got what they needed she would be returned to Crown Memorial for cremation. Well long story short she was returned beginning to mid October and she is still laying there waiting to be cremated and returned to family. The funeral director isn't prompt in returning calls or emails, goes up towards a month before you will need to reach out for answers, constantly finding excuse after excuse as to why things are not being done in a timely manner and will put the blame on others instead of taking responsibility for her lack of awareness of the happenings of her facility. She is rarely there as she goes back and forth between Milwaukie and Southern Oregon. When she is in office she lacks communication and customer service skills. Of course the last communication was that she was going to email the people in charge of the process on 11/22 and it is now 12/21 and not a word. At no surprise when I reach out she has an out of office response stating she won't be back until the end of the month. Never mind the fact that there are families that are waiting for answers as well as the remains of their loved ones. So super glad that she is able to afford to take time away from work for the holidays while we wait for her to return to do her job! Have to say to those looking for these types of services: first I am so sorry for your loss, second please make sure that you read the reviews of facilities prior to hiring one, and lastly when it comes to Estell (funeral director) if you are hoping for empathy or for the minimum of decent customer service...you need to look elsewhere as you won't find either of those at Crown Memorial Milwaukie! ***Update 1/24/2025 My mother is still laying in a body bag somewhere in Oregon. She has now been gone for two years this week and has been back to Crown Memorial since the middle of October. Still no ashes to return to family as they still wait for a name to be changed on some permit in Clark County. Keep in mind that Washington State Dept. of Health reported to me that the only thing needed to move forward with the cremation is to have the Funeral Director sign an affidavit. When this was let known I was told that wasn't true and that she was still working on it. It took an entire month, four emails and a couple of phone calls with voicemails (none of which were returned until this week) to get a response only to have them say that it could be another month before this is taken care of. I can't even imagine the other families and the horrible treatment that they have endured. I understand that it must be a hard job to work in the "death industry" but come on Crown...have some compassion and empathy for those who are waiting indefinitely (apparently) for the return of their loved one's remains.