They were very helpful and respectful. They help us with everything we needed. I would recommend…read morethem. five stars

We sadly lost both parents within a few months. Both viewings (and one service) were held on site…read more Reyers (and Taylor) handled everything beautifully. Every detail and request was managed in the most appropriate, sensitive and caring way. We are a rather large family and both events were well attended, yet all of it seemed to flow with ease. They are kind and professional. We as a family could not have made it through without them.

We just lost my Mom - 94 years old. My sister and I live in the West and had lost touch with most…read moreof our friends, classmates and the community over the years (we're both in our 60s). Anyway, Dave Gerst, Joe, Kathy and the entire staff could not have been more thoughtful, compassionate and professional helping us plan and conduct the services for my Mom. They connected us with the nursing home staff, clergy, cemetery, wrote the obituary, helped with floral arrangements - even helped us plan the celebratory luncheon at a local restaurant. They were incredible and I want to thank them all and publicly endorse them. We are so grateful they helped us send Mom on her way with the love she deserved.

David Gerst was impatient and rude when the subject of money came up for the very first time. I was…read more27 years old when my father passed and i was treated like an incompetent child from the start of the first conversation. Go elsewhere.

My mother passed away recently and I had her funeral at Stegenga funeral home and I have never…read morebeen so pleased and comforted. The people there were so kind and bent over backwards to make everything perfect. My mom looked beautiful.. Better than I have seen her for a few years. I definitely recommend that you bring your loved one to them..

From the owner: We Can Assist you in Completing All of the Arrangements Within Your Financial Means and with the…read moreSpecial Preferences you Desire. Our Intention is to Help Make Every Ceremony Personal and Meaningful, and Truly Reflective of the Life that Was Lived.

First time here today, my wife and I are very interested in local cemetereys in and outside the GR…read morearea, this cemetery makes us very sad it is very rundown I was everywhere trash and vandalism we did find a perfect spot on a bench to chill. We will return

Had a great experience here. Thank you so much for taking care of my grandmother and family through…read morethese tough times. They were super accommodating to our needs both cultural and spiritually. Liza and her people were so friendly and supportive. The rooms there were super clean and spacious. I highly recommend here for when the time comes.

Hospice recommended Ofield and we're so glad they did. Susan was very helpful and quick with the…read morefollow ups regarding our aunt's cremation and death certificates. Their online portal simplifies the process and their price point is reasonable when compared to other funeral homes.

Overwhelmed during a time of loss......the loss of our beloved brother. I had no experience…read moreorganizing funeral details. Matt Hollebeek with Heritage Life Story Funeral Home in Grand Rapids, Michigan did a wonderful job start to finish. He instills confidence & imparts compassion. Matt is happy to answer questions & take a position of leadership based on his experience and caring nature. His response time & attention to detail is superb. Matt handled the logistics. My oldest brother & I are unable to travel. Matt organized things in Michigan, Iowa, Georgia & Maryland. He is incredibly gifted with all the necessary skills. Everything has been smooth, made easy by his knowledge and attention to detail. I am so thankful for all of the help he provided to my family and me. A real blessing during a difficult time of sadness & loss.

Planning a funeral is never an easy task, but planning a funeral for a 29-year old that was…read moretragically and suddenly killed in a car crash takes a tremendous toll on everyone involved. While there are no words of comfort anyone can say in this situation, the speed, and care in which Matt Hollebeek and his team at Heritage Life Story responded to endless questions and requests throughout the process provided tremendous comfort to us all. During and after the service, their attention to detail and our needs remained at the highest levels. While I pray that no one has to experience the pain and anguish we all had to endure in order to experience the exceptional service provided by Heritage Life Story, they helped us in ways that can never be fully expressed. I recommend them highly.