Great service and staff. We had a frozen pipe issue and they came out within the hour and fixed…read morethe issue. Awesome job!

I had a problem with an installation that was covered by warranty and was so disappointed by the…read moreservice by the company. I was without my air conditioner for almost a month this summer and some one on the phone told me that part to repair it was on the truck and they would be getting to me at sometime. Now in September this unit is still has not been returned to a fully functioning system even though I have paid in full for their services

Needing an AC repair in the middle of the summer is a challenge. Comfort Experts answered the call…read moreand came to my home the next day. Tom and crew were quick to make a diagnosis and fix the problem. I know they had been out in the heat all day with other customers yet they were still professional, friendly and focused on the task at hand. The AC was back in business. They definitely have my business.

Tom from Comfort Experts Heating & Air LLC in Sussex County Delaware is fantastic. HVAC stopped…read moreworking after an electrical storm and it ended up being just clogged pipes. Tom checked over everything and flushed lines with shop vac and poured a commercial chemical down and got the system up and running in no time. He was very knowledgable and gave us tips on how to keep this from happening again. He was thorough, prompt, professional and very courteous. Their prices are fair and they truly know the business. Very grateful to get the air up and running so quickly.

I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

Called at 2 PM on a Friday when the A/C went out ahead of a 90+ degree weekend. Jary showed up at 5…read morePM and efficiently diagnosed and fixed the problem within 20 minutes. I know who I'm using for HVAC going forward.

I had painters painting the inside of an empty house. we spent a day trying to get the temperature…read morefrom 89 to 70. I was referred to Mid Atlantic. They worked me into their fully booked day. Amazing service from understanding office staff and a technician, Mike. Emergency visit cost was very reasonable. They added friends moving to Salisbury and myself to their 100% Satisfied List.

Mid-Atlantic HVAC's service is incredible. They are responsive, professional, personable and highly…read moreskilled. One of our HVAC units stopped working during a 98 degree day. I am sure they had many other calls that day--units 'always' break at inopportune times... However, within 20 minutes they responded to a voice mail and had a senior technician (Mike) to the house within the next 30 minutes--less than an hour from our initial call. He did a thorough analysis of the issue, clearly described his findings and let us know next steps. Back at the office they worked up various options, called us early the next day, clearly explaining everything, including cost and timing. A day later parts arrived and Mike was at our house first thing in the morning, at the scheduled time. While he was completing the exterior installation, he noticed an interior valve that wasn't working correctly, ordered that and set up the final check. These are really good people. They communicate clearly. They complete the work efficiently, expertly and in a timely fashion. If you need HVAC work and want trustworthy contractors--call them!

It's been a few years now since I started using Airworks HVAC, and things are still great! I still…read moreget an answer when I call and I still get the same great service that I got the first time at a great price. Keep up the good work, Chad!

Chad the owner is very reliable. Have used them on service calls and hvac replacement. The cost…read morewas very reasonable and didn't even charge for a Sunday appt that took him 2hr to drive to OC due to traffic. Communication was great and he was a pleasure to work with. Offered a payment plan through citizen bank I believe. 0% for 3 months. And there were other terms that I do not remember but several plans.

Absolutely terrible experience. Called to make an appointment to have my furnace serviced. He was…read morevery rude. And kept trying to make excuses to jack up the price on me. When I told him I couldn't hire him, he rudely hung up on me. Beware!

Outstanding and quick service and very good prices. Explained everything he was doing and answered…read moreall my questions while installing a new heat pump. I will definitely use them again and refer them to anyone I know that needs service.

I lost my heat on the first floor of my home this winter. The repair service I'd hired before was…read moreunavailable due to Covid, so I searched Yelp for options and lucked into finding Reliably Accurate and Scott Holotik. Several winters ago I had 5 pipes burst due to extreme cold on the waterfront and had to fight insurance to receive coverage. My voice must have been panicked when I talked to Scott about the problem because he made time for a service call on New Years Eve! The parts needed to repair my heat were not common so he had to get them the following week and come back. Scott's service was professional and prompt and he came across as friendly and competent. I'll now include him in my line-up of professional home care advisors.

Scott Holotik is very knowledgeable and reliable; he is skilled at what he's doing and I'd…read moredefinitely call him again when I need future repairs or maintenance done. He's the best.

My husband contacted HVAC Direct Heating & Cooling after normal business hours concerning our A/C…read moreunit at our personal residence was ONLY blowing warm air!! Now the previous evening, my husband contacted a large local competitor to check our HVAC system. Technician from local competitor came out and looked out HVAC system, didn't test any components and stated "our compressor was locked & leaking refrigerant and quoted my husband $6k to replace it or we can purchase a brand new HVAC system for $25k!!!" (NOT TRUE!!!). The tech even left our outside power switch unplugged so we couldn't test the system!! SMH!!! We won't contact them for any service ever again nor recommend them to any neighbors, friends and family!!! Joe K, Service Technician at HVAC Direct Heating & Cooling contacted my husband within 20 minutes of him contacting the office the next business day and scheduled a visit that evening. He came out to the house, checked the compressor and quickly diagnosed the capacitor as the problem & replaced it. And Joe K. even showed my husband how he diagnosed the capacitor as the issue NOT the compressor leaking refrigerant as stated by local competitor!! No refrigerant leaking at all!! Compressor in good condition!! In addition, Joe K., checked the wiring, fan, all associated parts and cleaned our a/c unit. No issues at all!! Just some cleaning needed!!! HVAC in excellent working condition AGAIN!!! In addition, he checked our furnace, cleaned some our internal components and showed my husband some DIY things to do to maintain our HVAC system throughout the year!! Amazing work & Professionalism by Joe K!!!! I returned home from business travel to a COOL & COMFORTABLE HOUSE!!! ALL Work completed in an HOUR!!! (less time than the large local competitor spending 2 1/2 hours trying to sell my husband a new HVAC system)!! Joe K. was amazing, excellent communicator, knowledgeable and very professional!! Highly recommend HVAC Direct Heating and Cooling!! Great Pricing for Service Plans & Parts, Excellent Technicians!! You can't go wrong with Joe K. & Scott at HVAC Direct Heating & Cooling!! 5 Stars*****!!!

Very friendly, excellent service, and fixed the issue immediately after diagnosing the problem…read more They replaced a bad coil on the outdoor compressor contactor and rinsed the dirty outdoor unit coil. $415 for parts, labor. The diagnostic fee was $79 but they waive it if you're going to use them for repair. Would definitely patron them again!

Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

They ghosted me when I needed them. They installed my units years ago, and had always been great…read more But when my system went down this winter, they stopped responding with no reason given.