I highly recommend this place. My car overheated on a Mother's Day weekend traveling across the…read morestate luckily for me this auto shop was on the very next exit off the expressway. The gentleman that helped me his name started with a J. but I can't remember it. He pulled my car right in the shop figured out the problem, cleaned up all the anti freeze under the hood and He didn't even mind me bringing my dog in the shop to wait he was such a nice guy. I was back on the road in no time and he didn't even charge me. Wow. Awesome auto shop and what a good human. Thank you.

I had a very disappointing experience with this business. Our alternator failed while driving home…read morefrom a long trip (MI to CO), and we were towed to Arndt's. From the start, communication was extremely poor--I had to initiate every interaction. No one provided updates unless I repeatedly asked for them. Our vehicle was towed to the garage around 11 a.m. I was told the part needed to be ordered and wouldn't arrive until late that day. Since they closed at 5 p.m., the repair would be pushed to the next day. After 4 hours of no communication the next day I started calling once an hour--for status updates and was consistently told vague things like "they're working on it" or "they're finishing up." I never received a proactive call from them. It took them two days to switch out an alternator. Eventually, after all those follow-ups, I was told at 5:30 p.m. that the car was finally ready--but again, only because I called. When I asked the receptionist why I hadn't received any updates and why the delay occurred, she became aggressive and shouted at me, claiming they didn't receive the part until that morning and that it wasn't her fault. She continued yelling, to the point that I had to ask if this was how she typically treated customers. From the start of my experience I stood in the office many times without being acknowledged at all. The manager gave off a noticeably dismissive and possibly misogynistic attitude. Interestingly, things only began to move forward after my brother called to ask for an update. The one positive was that they provided transportation to a hotel, though we had to stay there for two days due to the extended repair time.

Would like to give a negative 5. Customer service sucks. Rude people. Owner is extremely rude and…read moreperson on the phone has a nasty attitude.

Being new to the area I had no idea where to call to get my car battery charged/jumped. Randomly I…read morefound Dalys through google search. Their service fees were amazingly affordable/low I couldn't believe it. I called the shop and a very nice young lady answered and I asked her if those service fees were accurate and she said yes. Needless to say I'll ask for assistance. Randy arrived in a timely manner and I cannot tell you what a wonderful person he is! And I don't just mean he knows what he's doing about the car and extremely nice.. He has beyond that. He has a family that works with him and they are all hard-working, and honest. And have love. I've had roadside assistance where I've been treated rudely I've had my car damaged I've been spoken to disrespectful, as I imagine many of you have." So with that being said I highly recommend Randy his service girl and I believe everybody will see why when they meet them! I will continue to call him for any car services!

Absolute professionals, courteous and friendly. In the midst of a slew of other world issues,…read moredealing with car damage was the last thing I wanted to do. They even called insurance on my behalf a few times for clarification. Communication was always present and the final product was second to none. I am very grateful for thei work and effort.

Bought two SUV's from them 2009 Escape XLT and 2010 Escape XLT, Even though they were rebuilt…read morevehicles they were like new condition we were very satisfied. The paint and body work was flawless. They came with a thirty day / 3000 mile warrantee. We would highly recommend any body work and or used car purchases from this business. Later I hit a bird and damaged my front bumper and they replaced my bumper in a day at a fair price. Excellent work!

My family and I were out of our normal town when my check engine light began flashing. My husband…read morecalled and Duane got us right in. He kept us in the loop the whole time while being very accommodating to my family and I, and got us back on the road as quickly as he could. Can't recommend him and his shop enough. Thank you again!

Duane did great work on our minivan and civic. I will definitely go back in the future.read more

I was quoted almost triple what Paw Paw collision fixed my truck for, and the quality of work was…read moreunmatched! HIGHLY recommend these guys, they work with you to ensure your getting the repair and parts you want on your vehicle. Highly impressed with all aspects of this business!!!

I recently had my car's quarter panel and bumper repaired and I couldn't be happier with their…read morequality work and professionalism. I did extensive research and received multiple estimates, but I ultimately decided to use Paw Paw Collision because they thoroughly and transparently explained how (and why) they'd repair my car without having to take off the quarter panel. Many other places were trying to push unnecessary and overly expensive repair techniques, but Paw Paw Collision was straight with me. They also came highly recommended by someone I trust. Their attention to detail, solid communication, fair bid, and repair turnaround all exceeded my expectations.

I wouldn't go here unless you want to get treated like a piece of crap. I explained to the woman on…read morethe phone what my issue was, got an appointment, showed up and she tried to start an argument with me by asking me to reexplain what the car issue was but kept implying it was my fault, then lying, wanting a rise out of me. Waste of time.

Took my truck in for its first tune up and they they found a sparkplug that was faulty and now it…read moreruns great . Thanks Nuckle Busters well be bringing more service your way. Also had it done in just a few hours. Also everyone was really nice.

Jake and staff are the very best! Honest, quick and reasonably priced! The honesty and knowledge…read moreare why won't take our vehicles anywhere else for service! Thank you Spikes for the recent work you did on my car, it's driving great!

The people absolutely embody the American Spirit!…read more Great, family-owned and operated business run by genuine folks who truly care about their community and go out of their way to help in any way they can. Hard working people who perform their jobs with a smile; they're in it for the long haul and clearly value creating relationships with their clients. Couldn't be happier with this exemplary business.

Excellent service!! Mike was professional, honest, prompt, and very friendly. He secured our Harley…read moreElectra Glide, transported it, and unloaded it was such care and expertise. I highly recommend contacting Vicksburg Towing if you're ever in need of towing services.