1. Brownsburg Animal Clinic

1. Brownsburg Animal Clinic

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Brownsburg, IN

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Brownsburg Animal Clinic

3.7 (15 reviews)
Closed 8:00 am - 6:00 pm

Services - Brownsburg Animal Clinic

Pet physical or wellness exam

Pet vaccinations

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Review Highlights - Brownsburg Animal Clinic

Brady diagnosed her with cancer of the breast and I was given 3 options of treatment.

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Glasgo Memorial Veterinary Hospital - Dog

Glasgo Memorial Veterinary Hospital

(19 reviews)

I struggled with what I was going to review for the big 250 - there were a few good contenders but…read moreI decided to praise a small but important little place to us. We picked this vet based on a handful of reviews and proximity to our home. It was named different back then and we had a great intro appointment and were able to quickly treat a worm problem she had from the shelter when we first got her. They were very good with her despite the fact that she is a total spaz. Since that first visit, we've had to utilize them a handful of times. A couple of moments worth mentioning...first, we had one morning where our dog was throwing up a small amount of blood, we gave them a call and they gave us some suggestions to try at home which worked great and we didn't have to pay for an appointment! That's some good customer service. Most importantly, my husband came home one day after work to our dog having a seizure. Needless to say, we were quite panicked. We gave them a call shortly before they were supposed to be closing that day and they were kind enough to let us bring her in right then to see her instead of having to go to some random emergency place. Not only did they make sure she was doing ok but they calmly explained the next steps for potentially caring for an epileptic dog. We felt much better and prepared when we left there. They even gave her a little toy and were very sweet to her since she was also pretty shaken by the experience. They've also helped fix her allergy skin issues and the random infected eye she had and most importantly our dog has been seizure free since starting her medication. We have had great experiences so far with Glasglow.

I have taken my dogs, Banana and Emma, to Glasgo Memorial Veterinary Hospital several times, and my…read moreexperience has been frustrating and disappointing. Yes, they are transparent about pricing--but it often comes across as transactional. The focus on costs happens immediately, sometimes before there is even a proper greeting or any attention given to the animal. The exception is Dr. Glasgo, who has been kind and attentive, especially with my dog Banana. Unfortunately, that level of compassion has not been my experience with the rest of the staff or veterinarians. Over four visits with my German Shepherd, Emma, who suffers from perianal fistulas, not once did I feel genuine care or empathy toward her condition. The interactions have consistently felt rushed and impersonal. The pricing structure is also difficult to justify. Everything is billed separately--exam, labs, testing, medications--and even basic services like a nail trim are an additional $30. At these price points, it would be reasonable to expect some of these routine services to be included in the exam fee. Despite significant costs (over $700 for a visit, plus $500 in medications), there has been no effort to establish a long-term care plan or provide meaningful guidance on managing Emma's condition at home. Instead, the expectation is frequent return visits without clear direction, which feels more like a business model than patient-centered care. There is also a noticeable disconnect in customer experience. A sign in the lobby warns that rude behavior will not be tolerated, yet the tone from staff can feel cold and unapproachable--especially if you ask questions. I find it hard to reconcile my experience with the very high online ratings. It leaves me wondering if others have had similar experiences but haven't spoken up. I understand veterinary care has evolved and costs have increased over the years, but compassion, communication, and respect should not be optional--especially at this level of pricing. One day after posting this review the vet sent me a text: After reviewing your concerns in your review, it is clear that we have not been able to provide the level of service and care you are looking for in a veterinary hospital. A strong relationship between a client and their veterinary team is built on mutual trust and confidence. Based on your review, it appears that trust has been lost. For that reason, we feel it is in the best interest of both you and our team to cancel your upcoming appointment. We believe you and your pets will be better served by a veterinary practice that is a better fit for your expectations and communication style. If you would like your pets' medical records forwarded to another veterinary hospital, please let us know where you would like them sent, and we will be happy to do so promptly to help ensure continuity of care. We sincerely wish Banana and Emma all the best and hope you are able to find a practice that meets your needs.

Brownsburg Animal Clinic - vet - Updated July 2026

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