Just needed a light fixture and smoke detector replaced, they were responsive and easy to work with!read more

Just had Mark and Quinn come out and fix some electrical issues in my house. Replaced two breakers,…read moreinstalled two new GCFI outlets, and discovered potential hazard with wiring done by a previous contractor. They were great and I will be using them again! 5 stars! Thank you again for this peace of mind.

Called on 7/17 and Johnathan was there at 8 am on 7/18. It seems to be fixed for now. Only took 30…read moreminutes and we still have power. He was very efficient and found the problem quickly. I highly recommend. Of note- I do not have an invoice yet.

We have used Suburban Electric for several years. The person answering the phone and scheduling is…read morealways accommodating. Many times the electrician is able to come out the same day, which is great because we have an older home that often has unexpected electrical issues. Bobby Hewitt has been the electrician that's worked in our house the last few times we've needed repairs. We highly recommend him...he is personable, explains what needs to be done really well to those of us that don't know anything about this kind of thing, does great work, and also provided good recommendations for reworking some wiring when we were planning a remodel in one of our bedrooms.

Worst customer service ever. Lady at the desk knows absolutely nothing about plumbing. Would never…read morerecommend to go in the store. Went back to my office and ordered everything directly from Ferguson.

TL;DR: Ferguson delivered the wrong size tiles for one of our bathroom floors. Despite admitting to…read moretheir mistake, they claimed due to it being a custom job nothing could be done. We had been pretty loyal customers at Ferguson for many years, while redoing my parent's beach house. This is to say, this isn't the review of a one-time dissatisfied customer, but one that just was done with the BS. On the last purchase, we bought many items to fully renovate several bathrooms. The contractor spoke with Nancy a few times, giving her specific measurements for the materials needed for the bathroom walls inside the shower/tub. The order was made in March and seven weeks later (late) the order arrives with an incorrect amount of materials needed to finish the job. There was specifically not enough for the bathroom accent wall and the corner trims. The contractor was forced to order elsewhere to get enough materials to finish the job. As a consequence, the project has been very delayed. I am extremely disappointed with the treatment, service, and lack of communication. We had to email more than once and call to get a response They couldn't give me back the time my family spent trying to figure out how to make this work out. Or the fact that we couldn't use the house for months because we were waiting for materials and then for the fix-up job. However, they COULD have sent us the right amount of materials. Or refunded our money. None of which they were willing to do. First, I would like to apologize for my delay in responding to your email. I have been overwhelmed this week and am just now catching up emails, phone calls, etc.. Eventually, in July, Nancy responded saying she "wanted someone to make sure the measurements were accurate" because what we ordered was "a special order which can't be returned. This is why the order was delayed originally." I honestly have no idea what that meant, since our contractor gave the right measurement, and what they sent just didn't match what was sent from us. She then says that "Someone should have contacted me to see what options were available before taking another course of action. I have no recourse because I can't return the product." I honestly don't know who this someone is, they should probably get their act together.