BRS Facial Spa

Amanda and the reception team is amazing. Although I wasn't able to go through with my appointment…read moredue to insurance issues outside of their control, Amanda provided excellent assistance and went above and beyond to give me some additional guidance! Thank you, Amanda!

Extremely disappointing experience…read more I really don't like leaving bad reviews, especially for a medical office, but after today's experience I feel other patients deserve to know what happened. I have been going to their Chino location for keloid injections and was referred to the Upland location for V-Beam laser treatment to improve the remaining redness. I had my consultation with PA Kristin Mickelson on August 10. During that consultation, Kristin did not clearly tell me that my 4-year-old daughter was absolutely prohibited from accompanying me. I was told that if my daughter stayed in the treatment room, she would need to wear protective glasses. Based on that information, I understood that bringing my daughter was allowed under those conditions. When I scheduled my treatment afterward, a front desk employee also told me that the treatment would only take about 15 minutes and that they could keep an eye on my daughter while I received my treatment. I relied on what their own staff told me. I took a day off work and drove approximately 1.5 hours each way to the Upland office. When I arrived, I received yet another set of instructions about where my daughter could stay. At one point, staff even brought me to a separate waiting room and told me my daughter could wait there while I received my treatment. Then, only a few minutes later, the office manager came in and told me they could not treat me because they could not supervise my child and that I would have to reschedule without bringing her. I was shocked and extremely disappointed. I completely understand that a medical office may have safety policies regarding children. What I do not understand is why those policies were not clearly communicated to me, why I received conflicting information from the PA and front desk staff, and why I was allowed to travel all the way there only to be turned away. I even returned to the office after initially leaving because I had already taken the day off and driven three hours round trip. I was willing to have my daughter wear protective glasses and remain with me, but the office manager still refused to provide my treatment. I also asked about the consultation fee/deposit because the treatment I had scheduled was not performed. Instead of acknowledging the communication failure, I was told I should listen to the physician rather than the front desk staff. But I was following the information provided by their own employees. What made this experience even worse was the complete lack of empathy or apology for the inconvenience. I did not feel that anyone took responsibility for the conflicting information I had been given. The interaction with the office manager also ended very unprofessionally, with the office door being slammed. After this experience, I have completely lost confidence in this office and will not be returning to the Upland location. This review is not about expecting special treatment because I have a child. It is about clear communication, proper staff training, accountability, and basic respect for patients' time. If a policy is strict, tell patients clearly before they take time off work and drive hours for an appointment. I hope management takes this seriously and reviews how this situation was handled. Patients should not have to pay the price for inconsistent communication between their own staff members.

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The Juvinex Room

5.0(55 reviews)

1.8 mi

Marissa goes above and beyond! She does an excellent job making you feel comfortable immediately! I…read moreenjoy going not only for how incredible my skin feels after but because she feels like one of my best friends already! I scheduled a custom facial because I didn't know what I needed. She was quickly able to tell me which products would work for my skin, which facials would be beneficial and which ones wouldn't be. I also love that she had products available for purchase but wasn't pushy. I ended up buying a sunscreen she recommended solely because I felt she was not trying to get me to buy product but because it would make a difference! I schedule with her every 6 weeks and I am so happy with my results!

I've been an acne bootcamp client for 6 months and each visit is so amazing! Every two weeks…read moreMarissa takes care of me with amazing treatments and is always available for questions. Marissa herself is so uplifting and it is clear she wants the best for all her clients! She makes you feel so relaxed and comfortable during the treatments and is just an amazing esthetician & person to be around!

Glymed carrier

Treatment

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The Juvinex Room

Allure Image Enhancement

4.5(157 reviews)

1.3 mi

I have been coming to this "spa" for many many years. They…read moreoffer all sorts of services from custom facials, acne treatment, laser treatment, botox, juvederm, and more. There is a membership option if you come often, you have to pay for this but you get a discount on your services so it's worth it if you go often (monthly or so). Everybody there is so nice and I always feel so relaxed after coming. I used to strictly only go with Stephanie and Tarayn, but there have been a few times that something would come up and I would go with another esthetician.

I first heard of this place on groupon . I travel often and return exhausted, IV therapy was…read morerecommended. The staff here is friendly and you can easily book an appt

Front Desk & Retail Area Come restock on your Z.O. Skin Health, Nutrafol, Alastin, Latisse, Upneeq & Tretinoin!

Waiting room

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Skin Perfect Medical Aesthetics

Staff is always amazing and Service is top-tier always come out looking 10 times younger than I did…read moregoing in. The price is well worth the service and the satisfaction guaranteed J .Silver

My girlfriend and I went to Skin Perfect for tattoo removal and couldn't be happier with the whole…read moreexperience. From the moment we walked in, the staff made us feel comfortable and answered all our questions before we even started the process. The technicians were professional, knowledgeable, and clearly experienced -- they walked us through what to expect at each session and made sure we understood the aftercare so we'd get the best results. The clinic itself was clean and modern, and every visit felt efficient without ever feeling rushed. What really stood out was how well they worked with both of us individually, since everyone's skin and tattoos are different. They tailored the treatment plan to each of our needs rather than using a one-size-fits-all approach. We're both really happy with our progress so far and would recommend Skin Perfect to anyone considering tattoo removal. Great results, great people, and a genuinely positive experience from start to finish!

Myriam, RN

Lizzy, NP

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Rachel, RN

The Treatment Facial Bar

4.9(180 reviews)

2.7 mi

I have been getting regular facials here for years and Nico is wonderful! My skin always looks…read moregreat and the treatment bar is the best!! :)

Amazing!! My favorite place to feel pampered and get in some great self care! Great customer…read moreservice and super friendly staff!

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They're waiting area

The Treatment Skin Boutique

4.9(482 reviews)

2.7 mi

•$$$

Morgan is the best! She is patient, gentle, and knowledgeable. My skin has never looked better!!read more

I've been seeing Morgan at The Treatment for about six years and truly can't recommend her enough…read more I see her every six weeks and alternate between BBL and microneedling, and she has literally transformed my skin. Morgan always knows exactly which treatment will best suit my skin based on what we're trying to address at the time. She's incredibly skilled, efficient, gentle, and always makes sure I'm comfortable and that any pain is minimal or nonexistent. She also helps me build a skincare plan customized to what my skin actually needs. Beyond being amazing at what she does, Morgan is friendly, patient, kind, and truly a good soul. I always leave my treatments feeling better about myself and so much more confident. She is simply the best, and I highly recommend her!

Signature Treatment Facial. Time to relax and enjoy.

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HēBē Skin Health

4.8(374 reviews)

3.0 mi

First off I'm very particular about who I go to and where I can when it comes to my beauty…read moremaintenance. I met Christina via social media and she had seen that I was looking for a new med spa to go to and she reached out to tell me about Hebe Spa. She invited me to an event and I fell in love right away! The staff was so friendly, so attentive and I loved all the accommodating stations for us as guest. I ended up going back to see Darlene and between her and Christina they always make me feel welcomed, they are always going above and beyond to make sure I'm comfortable. Especially when I have to take my kids in. The main reason I keep returning is because Christina and her consistency with her customer service & her welcoming personality. She feels like home! Thank you so much! :)

DARLENE!!!!! I can literally not say enough about Darlene…read more First of all let me just say I've been coming to Hēbē for years, this is by far the most friendly and welcoming business I have ever entered. I love the babes at the front desk for always welcoming me and remembering me by name. Makes me feel special. If Darlene moved to another planet... I would figure out a way to get to her. I completely trust her judgement with everything we do and she always over delivers my expectations. We do Botox and lippies and she is the reason I feel confident when I look in the mirror. I seriously can not rave enough about my girl. I recommend her to anyone and everyone! She is so detail oriented, and always takes her time to handcraft everything perfectly. I love you Darlene!!!!

3 syringes of filler to tear troughs and cheeks.

Blackout Laser Peel for acne, skin rejuvenation, and pigmentation

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Full facial augmentation using Dysport and Fillers.

Body Centre Of Upland

3.9(270 reviews)

1.3 mi

Really amazing atmosphere and super great professionals ready to make sure you're massaged and…read morerelaxed. The session was really comforting and enjoyable almost fell asleep a few times.

I came to use a Groupon with my cousin and had a pretty good experience. The only downside is that…read morethey had a $30 up charge for a deep tissue massage, which was honestly new to me. Like her pressure was good , but I couldn't justify paying $30 more. Probably won't be back because of that reason.

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Relax

Acne Solutions Skin Care & Spa

5.0(57 reviews)

1.3 mi

I really cannot recommend Olga enough. I knew I could trust her because her own skin looks so good!…read moreIn all honesty the treatments are very painful, but if you follow her treatment plan your skin will definitely get better. I still have a lot of scarring, but my skin texture has improved so much in only 4 weeks and I no longer have patches of active breakouts! Makeup goes on so much more smoothly and I feel so much more confident now. I love that she helps pinpoint the causes of your acne and works with you to tackle it! I've had acne for 5 years now, and nothing has worked as well as this treatment plan. I've spent so much money and time, I wish I had come here earlier! Additionally, I think her prices are super reasonable for the service and she is super kind. I'm so happy with the results and I look forward to coming back to work on my acne scarring and skin texture.

Olga is very thorough and genuinely cares about getting the best results for her clients. The…read morefacial is well-priced and def worth it! I spent so much more at another facial spa and saw no improvement in my skin. While the extractions can be painful, it has improved my skin so much. I don't struggle with acne anymore and only have some clogged pores due to the oily nature of my skin, so I consistently see Olga to keep them under control. I trust Olga completely and wouldn't go anywhere else for facials.

3 days after extractions

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After

Synergy Medical Aesthetics

4.9(63 reviews)

2.4 mi

Everything from the minute, I walked through the door everyone was so nice and so helpfulread more

Nice clean, comfortable office space: Very professional and knowledgeable with great customer…read moreservice.

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Synergy Medical Aesthetics - Using ultrasound technology to locate and dissolve filler with precision. This machine ensures every detail is covered for a fresh start!

Using ultrasound technology to locate and dissolve filler with precision. This machine ensures every detail is covered for a fresh start!

Synergy Medical Aesthetics - Working with Dani to map out and dissolve filler in targeted areas. Love the thoroughness of this process--it's all about precision!

Working with Dani to map out and dissolve filler in targeted areas. Love the thoroughness of this process--it's all about precision!

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IDrysport for in between my eyebrows, a lip flip & some filler in my forehead & cheeks.

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Tina F.

121

12 years ago

I have been going to Cathy for now almost 2 years now and I feel she has been a great help in making me feel young and helping keep my face amazingly healthier and looking good. I have recommened her products and facial to lots of my friends. The product she has is amazing and should be shared with the world in major stores. I have tried many and hers works the best. I have people tell me all the time how good my skin looks. The treatments that I have had throughout the years have just enhanced my skin to become healthier and look younger. The other thing that I tell so many friends about and appreciate in Cathy is that if you don't need a treatment that you think you might need and she feels that your skin is good and you don't need it, she will tell you to save your money and do it another time when you need it. How many business' or owners would tell you that and tell you to save the money for a later time? NOT MANY THAT I KNOW. If you want a great facial or other services I truely recommend you to try Beautiful Radiant Skin out.....and the product for everyday use is the best you must try it, it works. Thanks Cathy..... read more

Linda D.

12 years ago

I was lucky enough to discover Cathy and experience one of her heavenly treatments a few years ago. I have had many facials and Cathy stands out from the rest. Her skin treatment is based on your personal skin type. It isn't the same for everyone. Being in her care is a healing and restful experience. I felt beautiful and rejuvenated when I left. I moved out of the area and cannot continue to receive her personal care, but I am a loyal consumer of her skin care products. I have been using them for about six years. I feel like I am doing the best I can for my skin. She is always available for questions and concerns. Her products are quality and most affordable. They were formulated using her years of experience and knowledge. I take advantage of her mailing service to get them to me . I feel comfortable recommending Cathy to anyone who takes skin care seriously. read more

Jéssica C.

12 years ago

I had my first facial from Cathy a few weeks ago, and I must say she really earns every one of the five stars! Not only was I able to notice a difference in my skin right after the first treatment but I was also highly pleased with the service I received. Everything was set up perfectly, had a little mint chocolate waiting for me on the treatment bed and even the music was nice. If you believe, just like me, that a great experience is in the details, BRS is the way to go. Also, the follow up products for skin care have worked great, my skin looks the healthiest it's looked in a long time; went from being somewhat dry and having breakouts to a very clean and moisturized skin. Truthfully, I can't wait to go back because it's an overall relaxing and satisfying experience from the second you walk in the door. read more

Yolanda A.

14 years ago

Cathy is amazing, what can I say. I began going to her just over two years ago at the suggestion of a friend. Suffice it to say, I haven't stopped. The level of professionalism is INCREDIBLE. Its you and only you when you're being treated. She takes her time, uses products "Au Natural" from her line, which I truly believe are great and VERY affordable. I recommend EVERYONE to her who is trying to assist with the aging process or who just wants assistance with good skin care at ANY age. Cathy is the real deal. Oh yeah.....she ain't gonna bombard you with trying to buy $200+ worth of her products like most salons on your first visit....(I hate that). But, I encourage you to ask about them cause they are G OO - good! read more

Jen B.

12 years ago

I have been seeing Cathy for monthly facials and other treatments for 2 years now, and my skin as never looked better. I had dry, sun damaged skin and large pores and had tried every skin product on the market. My skin is also very sensitive so I needed someone that is well-educated and well-trained. Cathy has been in the business for a long time and continues to educate herself with the latest and best skin care and anti-aging treatments and products. Not only is Cathy very professional, but she is a truly great person with an awesome personality. I look forward to my monthly facials and know that she is doing what is best for my skin. Jen B read more

Arava T.

12 years ago

BRS is as good as it gets. I have traveled to the top spas (Canyon ranch, Mirival, Auberge) and Cathy has created a facial experience that is second to NONE. A full hour of attention based on the latest anti aging techniques. Not only is the facial magical and renewing but her products are affordabe and they work! He line is well researched and she takes the time to recommend and work with you on what combinations are best for your skin needs. I feel very lucky that BRS is minutes from where I live but would gladly travel many miles for her superior services. Also, she's just all around a kind, caring and lovely person. read more

Andrija B.

12 years ago

I always look forward to being greeted by the dewy perfection of complexion which is Cathy' s smile. Over the past years Cathy's diligence to a regimen of my skins improvement shines through. Family and friends have noticed the difference not only in the way I look but how I feel about my skin's healthy appearance. Going in for my treatments is luxuriating pamper time! I am treated with quality products and Cathy's thorough knowledge of techniques. Can't wait for my next peel..I am addicted to Cathy and her care for my skin's radiance. Thank you Cathy for providing your services, you are truly talented at what you do! read more

Patty S.

13 years ago

Ah, yes! As other yelpers have mentioned Cathy does quite an amazing job. Sometimes when I'm even laying there I just want to fall asleep because everything is just so soothing and serene. I absolutely love the aroma of all the products or formulas that she used on my skin and the next few days my skin was glowing. Another thing that I loved about Cathy was that she was just so competent and knew all the products front to back. She never once even tried to "up a sale" or pressure me into buying anything, which was great because I find that to be a little unprofessional and annoying. read more

Denise L.

12 years ago

Cathy and her spa are amazing. I have been going to her for many years and my experience has been great. I have been using her products as well. She do a great job analizing what the best thing to do for your skin and then makes her recommendation always keeping in mind your budget and the long term. I am 59 years old and people tell me all the time that I do not look 59...I really attibute that to Cathy and the treatments I have had over the years. I am now do the the C.A.T treatment and the results are amazing. Looking forward to many years of coming here. Very honest. read more

D V.

12 years ago

BRS is the greatest place to go if you want to truly take care of your skin in a natural, healthy, atmosphere. Women of all ages are welcomed and Cathy does an excellent job in providing a thorough explanation of what is happening to one's skin at all ages. She makes you feel proud of who you are and provides options for treatments which helps one maintain a heathy glow and firmness without surgery. Yet, she is always open to discuss what other alternative are out there for consideration. I always look forward to my monthly visits. She is amazing~ read more

Hanna E.

13 years ago

Wow, what an amazing facial, different than any facial I have ever had. My skin was left glowing after my first visit with Cathy. She used all kinds of machines on me. She explained them before she started. It was the most relaxing facial I have had and the most detailed. I don't think she missed a thing. My skin looks GREAT. What a great find. The receptionist took time helping me with makeup at the end. The entire experience was personal, caring and just a delight. the place is SUPER clean and inviting too. read more

Susan P.

12 years ago

I have been going to BRS Facial Spa for several years now and I LOVE it!! It is a very special hour of relaxation and pampering. Cathy's facials are always customized to each client. Her products are amazing, I use them daily. The new makeup line she carries is also great. Cathy is very knowledgable about skin care. She keeps herself educated on new products and techniques. It is a beautiful location and Cathy is always so welcoming!! I would highly recommend BRS Facial Spa to everyone!!! read more

Dolores V.

15 years ago

I am a continuing customer of BRS. I use the products daily and they truly make a difference. The facials are customized and Cathy makes sure I am well taken care of. The spa is wholistic and the atmosphere is wonderful and healthy feeling. Cathy is a beautiful person inside and out and I know I am in good hands with her services..Her prices are very reasonable and she has a great network of other services that can be recommended when in need. Thank you Cathy! read more

Emily H.

14 years ago

I am in the middle of the RF treatment series with Cathy and boy how I wish I would have started this earlier. I could see a difference after the first treatment, and it is getting better. She has been telling me about this treatment for several months, I should have listened earlier. My eyes look lifted, my jawline feels tighter, and the overall appearance of my skin is significantly better. Impressed. read more

Mel C.

12 years ago

I'm a big fan of Cathy and all her products. After I had my second child, my hormones were out of control, so I broke out a lot. Cathy helped me find the right combination of products that calmed my face and made my glow come back. As for the treatments, they are so wonderfully relaxing. I took my daughter on another occasion and she keeps asking me when we are going back! read more

Cdiane T.

10 years ago

Christy is my girl. I will follow her anywhere and have over the course of 2 years. And this new forever place she has found is beautiful! Christy is not only the most skilled esthetician I have ever seen, but the most caring, funny and so personable. I trust everything she says and my skin has never looked better. I get complimented on it all the time. read more

Christine M.

12 years ago

Cathy and her staff are so helpful and knowledgable. I've been getting facials there for a couple of years and have gotten a lot of compliments on my skin :). Cathy is so good about explaining the benefits of different products and procedures as well as answering any questions I have. The facials themselves are a wonderful treat - a spa like experience! read more

Anna N.

12 years ago

I recently took my niece here for a facial in prepare ration for her prom. In these difficult financial times we all want a bang for our buck, well that's what we received from esthecianist Cindy C. She is professional yet personalized the treatment. My niece says it's by far the best facial she has ever received. Thanks Cindy. read more

Sarah W.

15 years ago

I have had several facials from Cathy and it is a wonderful experience. She provides a wonderful calming environment with a facial that is also so calming. My skins feels wonderful when she's finished. I also love her products that are so pure and amazing for your skin. I can't wait until my next one!! read more

Mikayla R.

13 years ago

I had a GREAT experience here with Cathy, she is equally talented and kind. My skin enjoyed a soothing facial while I took in the ambient atmosphere. The space is small, but absolutely beautiful on the inside! I am so glad to have discovered Cathy and Beautiful Radiant Skin Facial Spa. read more

BRS Facial Spa - skincare - Updated September 2026

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Sugaring Upland