Fairly new to Elmhurst. Looked at the reviews for several dental offices. Decided on elmhurst…read moredental, and assure glad I did!! I really like this office and and the care is great! Everyone from the front desk, billing, the hygienists, assistants and doctors are all great!

I have being a patient there for about 20 years but now I can tell you that:…read moreThe only thing they really want is your money! They will let you believe that your tooth needs special procedures such as root canal, crowns etc, ONLY for money. There are one or two honest dentist, but not the practice and NOT the specialists!! Look for a different provider, unless you wish to suffer!!

I've had a number of root canals done at Dr. Gianakakis office and not for any of them did I need…read moreto put my big boy pants on. No pain to speak of and so polite & professional. With confidence Dr. Gianakakis!

Excellent friendly dentist. Helped our family out when we needed it and we highly recommend this…read moreoffice. The office is clean and the staff are extremely professional. They have multiple offices in Oakbrook, Plainfield, and Naperville. We obviously were at the Oakbrook location. Dr. Gianakakis is an excellent dentist and completed the procedure quickly and with no issues.

Clean ortho clinic, and for the most part the staff was amazing, Carmen assisted me in my visit…read morefrom the time I scheduled my appointment until the time I left the appointment. Only downside is that I was blind sided by the $159 fee for consultation with having had prior treatment(not from them but from another orthodontist). When I stated I was told it was free, the girls in the front immediately got annoyed. Aside from that, as stated prior, it was a nice experience.

I have posted a great review from my Husband Justin Jordan on this place before but now it is a bad…read moreone! So He has had braces for about 10months from this place and also dental work and cleanings from here as well! One call just left a very sour taste in my mouth. In short: Ortho clerk called me in March directly stating I am responsible for about $900 added to my bill because Insurance declined since 1/1/23, I asked why call me now 3 months later and continue to see me monthly and not tell me the last 3 months you saw me? Why they lost me after I am done with braces: She directly did not take accountability and said "In the contract you signed and initialed you are responsible for any off insurance fees"!!! That completely was rude but I remained polite! I again asked why call me 3 months later vs 1 week ago when I saw you or Jan or Feb? Again she put fault on me and my responsibility. I get it, If I was at fault!! Still no answer why not tell me in Jan or Feb when I saw them!!! She now blamed the billing department! My reply which changed her tune: Aren't your Ortho and your Dental office the same system? She said yes! Me: Well you all need to communicate better because I sent my new Insurance a month ago early Feb! (Insurances change often due to work and they should know this) not even a "Justin, did your insurance change?) She now checked the SYSTEM AND THEN CHANGED HER TUNE when she saw there is a new insurance in the system!! Still no answer as to why tell me 3 months later, why not check before calling! Very rude in my eyes to tell me "I signed a contract" which I am ok to pay if I was at fault! Instead of apologizing and taking accountability that they dont check their systems and instead call a costumer with a negative direct approach!!! After this is done, they lost a customer who loved them! No excuse! So rude!

I dread going to the dentist, I even put off important procedures because of the stress I…read moreexperience when thinking about it. I had (2) Crowns done by Highlands Dental Care, the first one done by Dr. Sharma last year and it wasn't bad at all, she made me very comfortable and explained everything thoroughly and provided me with a quote prior to the procedure. She was a total Pro and very kind, great customer care relations. The second one was on 4/3/2024 this one was done by Dr. Kim, and again, an excellent experience, he did an amazing job. The office is very inviting, and the staff is kind and professional. I would recommend Highlands Dental Care to anyone seeking dental care, especially if you're like me and do like going to the dentist, they are a delight and will take great care of you.

Good dentist which is why I didn't put less stars. Reasonable for time & such. BUT both me and my…read moremother were scheduled for appointments and were not given any notice that they no longer take our insurance (medicaid). She just got a call the day of, and I didn't even receive a call or any notice that they had cancelled my appointment. They just straight up cancelled it. It left me & her without dental care for a long time as we had trouble finding another provider that takes medicaid. As a courtesy, other providers have told us before our upcoming appointment so that we would not be behind with treatment.

The best dentist in CHICAGO!!!!…read more He has been an amazing addition to our family, one appointment at a time each family and friend has made an appointment and were all over satisfied with their visits! I was blown away with the professionalism and eagerness to surpass my expectations.

Dr Carlson is great. Entire office cares about whats best for you. I trusted them with my 94 year…read moreold Dad ! He loved them !

Unprofessional and dysfunctional. The office smells musty and the front desk smells like doritos…read more Too much dysfunction to review. Based on my experience, I will not return. I hope the office improves its communication, professionalism, and decides to focus on a proper patient--centered approach.

From the moment I walked into the office until the second I left, I felt completely at ease and…read moreright at home. I am incredibly thankful for Dr. Garrett, Kate the Great and his ENTIRE team for the exceptional care I received. After seeing three other doctors who were unable to identify my tissue related mouth issue, I felt like I wasn't being heard. However, with Dr. Garrett and his team, that all changed. They listened to my concerns with genuine empathy and, incredibly, they were able to find the issue. I am so thrilled with my experience. I was looking up to the Lord, thanking him so much that I had Finally hit the nail on the head by visiting Dr. Garrett & Kate the Great @ AMS. The level of professionalism, care, and expertise is unmatched here. I highly recommend Dr. Garrett to anyone in need of an oral surgeon. Thank you so much for everything. YAY!!!!!

Since the 3 main DRs retired and the business has changed locations and staff I quit going. The…read morehygienists are awesome but I can no longer go to an office that treats their patients so disrespectful. The dentist that saw me didn't give enough time for the novocain to start to work before she started working on me. When I flinched, she reprimanded me for moving. No bedside manner, no friendliness and no patience. Adding procedures that I never needed before with prices that weren't discussed before starting. Quite shocking prices and I would call that price grubbing. After seeing 3 of the most wonderful dentists, this is a huge disappointment. Now I'm sadly looking for a new office.

If you notice the 4 and 5 star reviews, they are for the old group which were fantastic! Since the…read morepractice was sold and they moved to their new location off of 22nd Ave, they have fired the previous staff and replaced with less than quality dentists, and other staff. The new owners and dentists immediately required all new X-rays and drastic dental procedures versus providing treatment options. New dentists and team are very cold and I no longer feel comfortable in their practice. From what I hear they are losing previous long term patients. I would not recommend them going forward.

DO NOT go here, and if you have a friend who mentions that they are seeing Chandler, talk them out…read moreof it. The staff is very rude or plainly incompetent. After my first visit, I told my dentist I didn't want to go back there; he convinced me to finish with them -- I wish I hadn't. In general, the welfare of Chandler's patients seems like a distant concern in an all-encompassing quest to churn patients and get their hands on your money. Elmhurst dentists do not recommend Chandler for oral surgery, so take that as a big tell.

The front desk at Dr. Chandlers office called me asking me to pay a fee that they never mentioned…read moreduring my visit. I paid for my visit on the day of my visit in full. Make sure that you get it in writing before you leave the office to make sure they do not send you any surprises after the visit.