I am writing this review in regards to the way that this gentleman Mr Mohammad Y Bajwa has treated…read moreme as a customer and as a human. My policy is up for renewal in which my payments went up drastically. I called this gentleman's establishment in the hopes that I could be explained as to why my rates went up and as to why I was not informed about this hike in my payments, I called this gentleman's office in which I must disclose that the young ladies he has working there have no idea exactly how to answer a phone within a business setting, meaning they lack the understanding of what professionalism is, they lack the understanding of what it means to be customer oriented, even something simple as identifying yourself when someone calls your place of business, I was told the two times that I called that the owner the boss would review my policy and get back to me, that my message would be passed along to this gentleman who goes by the name of Mohammad Bajwa, that call never came, so I decided to call him myself he comes onto the line surprised to hear that I've been waiting days for this man to call me back, that this is wrong, that it should never have happened, but as the conversation continued it became clear and evident of why his staff are the way they are, of why they have no knowledge muchless any comprehension of how to deal with a customer it is because Mohammad Bajwa lacks this knowledge and understanding his self, so how can the people who work under you be any different when it is the leader who sets the tone and the bar. He got very disrespectful and just plainly stated "it is just business, deal with it" I was highly offended and felt very disrespected. It is clear and evident that he has no regards for his clients the ones who put the money in his pockets. How can we expect anything different when this can't even return a simple call to his client explaining why the rates went up, so for me this man his workers and his business get 0 stars from me. STAY FAR AWAY FROM THIS BUSINESS GO ELSEWHERE IF YOU CAN. Thank you, Raymundo Trejo Jr

Update. I cancelled my insurance with All state in writing. 9 months later they still had me in…read morethe system and sent me a notice saying "they cancelled" my insurance due to non-payment and I owe them $1,142.00 thus affecting my credit. Mr. Mohammed corresponded with me but apparently he never cancelled my insurance for his own personal reasons. Do not buy insurance from this 14th street location. These people are no good.

I have been with this agent for 20+ years, I have a great experience. Rhoda and the other staff…read morehave been nothing but pleasant and helpful.

NEVER use this State Farm agent. Bill carvers office is closed during business hours and rarely…read morepicks up the phone. His staff is poorly trained and perhaps are hired just to take messages and not assist clients. I am searching for another State Farm office.

I have been with Mrs and Mr COFFER for over 10 years they are grate and fair. I'm looking in to…read morelife and home insurance with them

These idiots pinned an accident on my record and when I found out I not only left this garbage…read morecompany but I filed a dispute. The dispute was ruled in my favor and I was also told State Farm should have never paid out that claim to the other driver who was actually at fault. #itoldyousoidiots