Venice has been my agent for a few years. Her team is exceptionally responsive and proactive. I…read morelike that my questions are answered and all requests have been processed accurately.

I would highly advise that you not seek Ms. Mundle-Harvey's services. Had her for several years,…read moreand she was totally hands-off, which was fine by me. Then, she had one of her associates call me on her behalf to schedule a phone appointment to discuss her services with me (and to presumably make an effort to retain my business). Ms. Munds-Harvey did not show up for the appointment nor did she make a call to apologize or reschedule. I called back some time later, leaving a message, and sent an email without response. Terrible form and customer service.

I'd give this agent six stars if I could. After years of apparently overpaying for insurance across…read morethe board (auto, renter's, you name it), I decided to shop my policy around and came across a forum where many Marylanders commented on the lower rates that Erie charges. I was skeptical until Vanesa politely, promptly and urgent replied to my inquiry with a same-day quote. I started with one of my vehicles, making an effortless change at a substantial rate reduction. I then figured, why wait? I got quotes on a bundle that included my second vehicle as well as renter's insurance. Vanesa couldn't have been more responsive, direct, informative and kind, leading to me initiating a new all-inclusive policy - and all it took was 2 or 3 emails! We often compare insurance companies without taking into account the service the agent provides. Kudos to Frye for their more than reasonable rates, and shoutout to Vanesa for her exemplary customer service!

Friendly and knowledgeable, always very responsive, and I saved a lot of money switching to…read moreMcDaniel Group in Fall of 2024! No looking back!

Not too often that I get to be the first one to review a business…read more The McDaniel Group operates under the Erie Insurance Group umbrella. Jim & John McDaniel have been taking care of my family's auto/home/condo insurance for over 30+ years. They are always very professional and prompt on EVERYTHING. * They do need to update their website though...... looks like someone was paid to start it and then stopped abruptly. With all of the horror stories out there with the major carriers, you still get the "small business" that cares feeling when you deal with them. Their rates are VERY competitive and they beat EVERYONE that I compared them to! Hint: If you live in Virginia, chances are that your liability coverage is WAY TOO LOW. When my wife and I gotr married, I saw that the outfit let her get by with miimal coverage.....basically, one small lawsuit from an auto accident, and she would've been toast.... That was one of the things they red lined very quickly when I added her to my policy. Awesome....Jim & John....... keep it up.......!

Closing was pushed back twice. Never was I given a clear explanation of why the delay happened in…read moreboth cases. Poor communication. If I was not on top of the process, I would not know how the process was going on. In overall, a bad experience and would not recommend it.

Sellers beware! We were selling our home and Homespire was…read moreour buyer's chosen lender. We were told that buyer was pre-qualified, and for the whole month before closing, Hopespire has been telling our agent that everything looks good and that they were only waiting for a couple of updated documents from the buyer. THREE DAYS BEFORE CLOSING, we were notified that the deal fell through because the buyer couldn't secure a loan! We were told that lender found out there was a mistake in buyer's credit report!? I simply can't understand how such thing could happen after a month of "everything looks good"?? We didn't even get to keep the honest deposit and now have to put our house back on the market and start allover again. Worst experience ever.

Great agency with prompt and professional service. We've had our auto, home, and life insurance…read morewith this agency for seven years and have been very satisifed!

Michael and his team were a pleasure to work with while I was trying to obtain a Homeowner's…read moreInsurance policy. The process was incredibly smooth and Michael worked directly with my lender during the closing process to ensure all necessary documents were in order. On top of this, I got a very competitive rate for my homeowner's policy. I highly recommend Michael!

I would not trust anyone else with my insurance needs…read more In one year, I totaled my car, the apartment I rent was robbed and I lost my job. Michael Palmiotto helped me get my auto and rental insurance settlements and froze my life insurance payments until I got my feet back on the ground again. Most importantly, it was never about selling me the most insurance or taking advantage of me financially. Seven years after transferring my State Farm from Texas to DC and adding renters' insurance, Michael is always kind and helpful. Jennifer works with me each month to make sure that my life insurance payment is taken care of and both Jennifer and Michael are genuinely concerned with my life and well-being and happiness. I would highly recommend Michael to any DC area resident needing insurance.

This review is not for State Farm. I love State Farm. This is for the odd call I received from…read morethis agent's office. We have been with State Farm for years. Someone called asking for my husband, making a mistake with his name and calling my cell. The agent said he wanted to help "poor people" save money. I asked why he didn't already know we had State Farm. He said that, "Like State Farm is like a franchise so there isn't a universal list." I warned my agent's office, who looked up the number of the person who called me. It was a legitimate State Farm office. If this person has people making calls on his behalf, he may want to retrain them. I called the "would be helper of the poor" (his words) to find out how he got my number. He said he would put my number on the "do not call" list with headquarters (I thought there wasn't a universal list). I actually want State Farm to call me...but from agents I know. Why a Maryland agent would solicit a DC resident over the phone is a puzzle. The weather is too chilly for any shade today. UPDATE: Over a year after I wrote this review, a Yelper was offended and sent a "compliment" to let me know. Two Yelpers can have a disappointing or good experience and both be right. I "get" what cold calls are about. My number isn't public. When a State Farm rep calls the customer of a colleague, that implies he doesn't care about team work. If any anyone else is offended that I was creeped out by this call, please feel free to let me know. The purpose of Yelp is to share feedback. I love giving feedback and I am happy to receive feedback.

Great costumer service and lots of savings. Would recommend to any one If you don't have State…read moreFarm insurance call them they might save you some money.

I called up Wellspring Insurance last week when I was in a bind. I was supposed to be moving into a…read morenew apartment the next day, but at the last minute was told I had to have proof of renters insurance and pet liability insurance before moving in. I spoke with Dylan and within minutes he had me all taken care of. I have never experienced such quick and friendly customer service. The price couldn't be beat either. I will absolutely be using Wellspring for all of my insurance needs in the future. Stellar service, guys!

Wellspring knows how to take care of their customers. They sit down with you and listen to your…read moreneeds, whether its car or home or personal insurance. Their customer service, responsiveness and knowledge is impeccable! If you are looking for better coverage, you really need to call Wellspring Insurance!