The AC wasn't working. The waiting area was completely full with no place to sit unless someone got up. It's like DMV. Arrived early for my appointment as was requested to fill out their new patient forms. I asked for honest answer on how long is the wait. My daughter, the patient, wanted to get her homework done in the car if it's going to be a long wait. I wanted go to the next building for something cold to drink. The receptionist assured me that it won't be longer than 20 min even though it was jammed packed. She said that most people came as a group & not everyone in the room were patients. It's been 110 min since we got here but still haven't seen the doctor. I wish I hadn't paid the $40 copay when we arrived. We would've left by now. This place is ridiculous. Waiting area is starting to empty out. I hope the doctor is worth the wait or we won't be returning. Update: The room we were led had a working AC. Doctor spent 5 minutes with us. So, the 2 hour wait wasn't due to spending time with the patients. The excellent thing, however, is that the doctor didn't try to sell us bunch of creams he had displayed in the waiting area. He went straight for the medications that were needed. He assured us that for the next 6-7 months, while seeing his assistant, the wait will be only 5 min. Hmm~ Initially I gave the office 1 star but I now moved it to 3. Hopeful about the future. Who knows? Next month I might give it 5 stars. read more

Very Unprofessional , Do not take the time to talk to the patient had several questions to ask and he had time for none was in with me for less than 2 minutes still left with a lot of un answered questions did not even take the time to greet me read more

He was my dermatologist for a few years, he was always late, always in a hurry, never thorough. My breaking point was when he passed me off to Dr. Funke (yes, that is her real name) for MOHs surgery. She was a no show the day of the surgery, I waited like a fool for her. Called, and no one knew what was going on. You deserved better, use someone else. I move to Braun dermatology for the MOHs surgery, they were great. read more

Dr. Glassman is an experienced, highly qualified practitioner. He has a keen eye for detection and is a skilled surgeon. I highly recommend him. read more

Not worth the wait. disappointing experience. poor exam, did not ask questions. was out of the exam room in less than five minutes. very impersonal. not going to return. read more

I took my 13 year old daughter to him today and the appointment was terrible. She was in pain and he stretched her arm further than could be tolerated and left her exposed while another male counterpart was in the room. Will be filing with the Better Business Bureau. As an RN and a service member I do not expect to ever treat my patients in the way he did today. Very sad for the face of healthcare. If he does not desire to take care of others he should retire and all more capable and compassionate providers to take over. read more

If I could give a negative star rating I would. Capital Dermatology and Bruce Glassman was more interested in selling me Botox and anti-aging creams than trying to treat a problem. I came in with painful, itchy and sharp pain hive like breakouts on 1/2 of my face and eye. It turned out to be shingles (later diagnosed). If they would have bothered ordering a blood test or a culture they would have diagnosed this properly. Instead they told me to put steroid cream from Loudon Pharmacy near my eye, and wanted to handle two non-threatening tiny cysts on my forehead. Which they charged me $200 to remove. An issue I didn't come to the practice to treat. I booked a follow-up because I was still having symptoms and they missed it again. I have attached photos from my chart- a classic one side of the body or face rash. I'm lucky to not have vision issues or be blind from shingles. Don't go here. read more

Bruce D Glassman, MD - They missed a classic case of the shingles in two different visits- the initial and the follow-up. - Dermatologists Near Me - Alexandria, Virginia

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Glassman was 40 minutes late while I lay on my stomach on the examining table waiting for the surgery. The two assistants apologized, but Glassman said nothing, ignored my questions, and sneaked out. I find him to be extremely rude on every occasion. You can do better. (The only 5-star Yelp ratings he got are from years ago.) read more

My experience with Dr.Bruce Glassman was beyond disappointing.He did not take a second to even sit or ask me any questions.He did not take the time to properly examen the concerning areas on my skin and called my case "underwhelming" compared to "the hundreds of patients" he sees everyday.YES he said this to me! I was shocked.He also prescribed me a medication I was already taking but has not been working for months and I explained this to him and he said there was not "much he could do" judging from what he was seeing. I have never felt so dismissed and unseen by a doctor.If I could give him a negative star I 100% would. I hope anyone thinking to book with him second thinks it,don't waste your time or money on this doctor. read more

Wouldn't you be alarmed if you lost 3/4 of your hair in ten months??? After a battery of tests and visits to my primary care and endocrinologist, I had no answers as to what was happening and what could be done about it. My primary care doc me to see a dermatologist so I booked an appointment with Dr. Berman because he accepted my insurance. At my appointment, I felt rushed by him to explain what waS happening and the tests my other doc had already performed. Dr. Berman interrupted and cut me off several times. Since I had never seen him before, I tried to show him some photos of what I looked like before so he could see the extent of the problem but he took a cursory look at the first photo and told me it didn't matter. He took all of 30 seconds to run his finger through my remaining hair, said my hair was in resting phase and since my other doc had performed the tests he would've done, I'd just have to wait it out. He said these issues generally resolve themselves in 6 months. What??? Hang on. I told him my hair loss was already going on 10 months with no signs of stopping. At this rate, I'm seriously concerned I'd be bald in another 6 months! After many years and thousands of dollars spent on trying to tame my normally mop of extra thick and voluminous hair, what was triggering this? Nope, he said it was just unknown and to wait. I left like he was just in a rush to move onto his next patient the whole time I was there. I left in tears, with no more answers than I came in with. PS Actually, let me correct myself. He was nice enough to write me a prescription for my "maskacne" which didn't respond to several over the counter things I had tried. It's just too mad it was for a relatively new to market med with no generic equivalent I had never heard of, my insurance would by no means cover and cost $600 out of pocket for one small tube. Hard pass on that and any future visits to Dr. Berman. PPS. I lucked out and was able to see a great dermatologist at a different practice the next day. read more

I had a very disappointing experience. Waited for over an hour to be seen - the front desk staff claimed one of them didn't check me in correctly but I didn't buy it. Of course no one bothered to apologize for their mistake. After finally seeing Dr. Glassman, I realized the entire appointment was just a big waste of time and money. His rudeness and harshness I could have dealt with had he taken the time to examine me thoroughly, sit down and actually talk to me, ask me questions, offer options, etc. He was so brief he didn't even bother sitting down, asked me absolutely nothing, spent less than 5 seconds looking at my skin, gave me a prescription and left. I was truly stunned. This was my first and last time at this practice. read more

If I could give them Zero stars I would. The prescription department is absolutely AWFUL. I LITERALLY have to call in at least 3 times to get a response, and then I have to fight with them for another week to get my prescriptions called into the pharmacy. I have dealt with a more unresponsive team in my life. read more

The visit was extremely brief and he paid little or no attention to me. I had to actually draw attention to something in question. I will have to get another exam when my insurance allows it because there is no way he could have noticed if I had any skin cancer issues. Additionally, he was borderline rude. read more

I have to say this doctor does not appear to have the patients comfort in mind as he does the procedure. I had a cyst removed and the pain was pretty bad, much more than I had anticipated. Maybe they were trying to save a few bucks in the local lidocaine because at one point it felt like there was none at all. The surface where the sutures were done weren't so bad but thats about it. The scars he left were also much bigger than I thought. We're talking about a relatively small cyst that left me looking like Dr Frankenstein had worked on me. Sorry I didn't research this a bit further. read more

I have to echo the comments of many. After 3 visits, its clear they consistently over-schedule the office. The waiting room is a zoo. Expect to see the Dr. about an hour (or more) later than you are scheduled to - I am not exaggerating. On my final visit, I took off a half-day of work to accomplish a separate errand and for a brief visit to have some stitches removed from a prior procedure. I thought I leaving an hour cushion was fine but I STILL ended up being late for work because they kept me in the waiting room for almost 90 minutes after my appointment time. The waiting room is contentious with angry patients and unhappy staff. The Dr. was fine but there are plenty of others out there. read more

Dr Glassman did not give me the anesthesia slowly to reduce the pain. It instantly brought tears to my eyes. Ive had lidocaine before in much more sensitive areas with 100% less pain. He was harsh and moved too quickly. Started my procedure before I even had time to finish wiping my tears away. Poor bedside manor. 0/10 would not recommend to anyone. Im a medical professional and used to do this procedure and this is not best practice. read more

This office is awful at responding to phone calls and getting back to you. I was moving looking to transfer my prescription and they constantly said they would have someone call me back. After spending all kinds of money on my medications, I am now off it and back where I started before treatment. Good luck getting them to every answer a phone call. Extremely unprofessional. read more

I will NEVER go back! First visit the Doctor gave an exam that could have been done by email with a cell phone picture. He was in a big hurry to scoot out the door. He depends very heavily on the use of Med Techs to type and write for him and it s more than a little uncomfortable to have a Med Tech in the room during examination and after. I dressed in front of the Tech because she didn t leave the room until all was done. I m not shy but I wasn t there to show off my best stuff. Talk about embarrassing ... The second visit the Doctor was more than 1 hour late; I finally told reception that I was going to bill for my time when they remembered my appointment. The Doctor was in and out in a BIG hurry and said thank you for letting me change your life as he left the room. Wow, and I didn t get to kiss his ring ... read more

I saw Dr. Glassman a few years back and another one of his office's doctors - don't remember which (a woman). Both were very abrupt. I have a number of skin issues and felt like I didn't have a chance to discuss everything I came there for, both times. I would describe problem #1, they both checked it out, then they immediately launched into prescription and were out the door. It's actually prevented me from getting the care I have needed now for years because I feel like they are "my" dermatologists but I don't want to go back there. That's ridiculous, though, so I'm just going to find a new doctor. Other than that, they were fine. Wait times were reasonable. Office staff was nice enough. read more

The first time I visited this office I saw David Kon, the PA, who is a really nice guy and was helpful. The next couple times I felt like everyone else--given a quick prescription and scooted out in under 5 minutes. I'd have to rapid fire my questions to make sure he didn't run out on me first. They must have a huge quota of patients to get through in a day. I always have had to wait at least 20 minutes past my appointment time to get in. The last time I went in a saw Dr. Berman because David was gone for a week. Dr. Berman was really old and kept asking me to repeat myself. I'm not sure if he can't hear well or just couldn't remember what I was telling him. He just kept saying "it's complicated." THAT'S WHY I CAME HERE. I also don't like that the assistants, or whoever they are (college age girls) have to be in the room typing notes during the exam. The doctors don't ask you if that's OK with you--it's just part of the whole (awful) experience. read more

This is a top drawer practice and therefore greater demand for their services. Previously, there were longer waiting times. However, the new model they implemented is really streamlined with waits no more than 10-20 minutes. Dr Glassman is an elite practitioner and worth the wait in any event! read more

Wow! Been going here for years and Dr Greenberg was the last stop in my trying to get help for a finger fungus. I'd been going here for 2 years trying to get this cured. Dr Tess called in a ointment to the pharmacist; the directions said "put around nose". Finally I asked to see Greenberg. He tells me (I'm 63) I've been pushing back my cuticles too much; thus the reason for the fungus!!! I tried to respond; but he was sticking to this absurd opinion. Finally after I suggested an antibiotic, he agreed and gave me Bactum. I asked if this would affect my stomach; he said no! The first statement I read when I get the product is "some people experience stomach problems". After I experienced that problem; I called on a Friday am to get the antibiotic changed; get a call on the following Tuesday.....asking me to come in AGAIN! Really, that would be 4 times. I told the lady, I'll be writing a Yelp review. In a minute the DR called on his private cell (number blocked) trying to fix the situation. Why would one accept a call from this so called Dr. RUDE! Unprofessional! read more

I Showed up 10 mins early for my appointment and waited over 50 minutes to be seen. (their waiting room smells like my high school locker room) A student doctor, no older than 20 yrs old, talked with me for a few minutes. Glassman raced in and out of the room in under 8 minutes. He claims he did a examine during that time. Perhaps he's training for the London Olympics. He literally answered my only question with one foot out of the door. It's sad the he'll bill my insurance company for $300+ for 8 minutes of work. read more

If I could give 0 stars I would. I went as a referral to see Dr. Glassman regarding a cyst in my wrist, alopecia, a mole that has grown in size and other concerns. However, I didn't even bother discussing my other issues, due to his dismissive and rushed demeanor.  Let's just start with if you have an appointment, it doesn't matter because you will wait for an hour to see the doctor.  I waited in the waiting room and then waited some more in the doctor's office.  Finally after an hour Dr. Glassman appears with no apology or acknowledgment of being late, but began to ask the reason for my visit.  As I go through my issues one by one, each time he says I can't do anything about that.  What? I was told you are the go to person. If YOU can't, do you have suggestions on possible treatment, options, anything. Doctor's response: You need a hand surgeon. Ok... you would think he would go the extra mile and refer someone, but oh no that's too much to ask. Next on the list. Doctor's response, "oh that will go away in time."  I'm here to get treatment. If we all waited for time to take charge, plastic surgery wouldn't be a billion dollar industry. This is a cosmetic dermatology office, right? All in all, Dr. Glassman was with me for a good 6 minutes.  So I waited for an hour to see a doctor who had no answers for 6 mintues.  And let's not forget paying your $40 copay. A waste of time and money. He might have been good in his craft years ago, but if your heart isn't into the profession anymore, retire and lay on a beach somewhere. It's so hard finding good physicians nowadays. BTW, did my own research and turns out there is a hand surgeon in the same building, but again, I guess was too much work for them to refer me. read more

Stay away. I have called four times for a biopsy report and have still not gotten it. It has been a month. Glassman charged my insurance company $700 for about 10 minutes of work. I am suspicious he needed to take the biopsy in the first place. I think he was padding his bill. Crowded waiting office. Front desk is incompetent and rude. read more

My 10 year old is suffering with a severe case of ringworm that went mis-diagnosed for 3 months after 2 visits to this practice. She was prescribed a steroid cream, meanwhile the ringworm spread into her scalp and is now is much worse on her face and ear than when we first visited in February 2019. On the 3rd visit in April, Dr. Glassman didn't even examine her scalp which I now realized she has in addition to huge patch on side of her fact and ear. Dr. Glassman just gave the proper diagnosis and correct prescription for oral anti-fungal medication. I'm beyond furious and sad for my daughter who is suffering because of terrible care. I wish I had taken her to ANY other dermatologist and will now seek an alternative doctor. read more

This place is a cattle call - There's a ridiculous number of people in the lobby, the front desk staff doesn't care or know how to do their jobs, and at best you only get to be scene for two or three minutes. read more

One star is definitely too generous. I waited two hours to see Glassman the first time. When I complained, he gave me some line about lots of emergencies. I later found out from his front desk staff that he triple books, and long waits are a common problem. He assured me this wouldn't happen again. Cut to my follow-up visit two weeks later, and I was sitting in his waiting room for over an hour, finally complained -- loudly -- and was seen by his PA. Who was quite nice, by the way. Dr. Glassman called me later to apologize, but it was too late. My time is too valuable to waste in a dr's office, when I could be at work, doing my own job. read more

Be prepared to wait in a room filled with at least 45 or more people for an hour, then in another room wearing a gown for at least a half hour only to be seen for no more than 10 minutes by an abrupt man who has no intention of hearing your symptoms or concerns. Never again! The staff is excellent. So sorry they have to work for a man with no compassion and the ego the size of his waiting room! read more

Rubbish and Rude. Spent most of the session telling me how great he was and trying me to sign up for the laser treatment. When I said that my wife is a physician and that I would ask her about the laser before committing to it, he changed his tune completely. read more

I called in the morning, had an appointment an hour later, even as a first time patient. The staff was friendly, helpful, and quick. It's a no-nonsense experience, so if you're looking to be pampered and treated like you're at a spa, this isn't the place for you. You're getting medical treatment, and if you're like me, and you're busy as hell with no time for being sold unnecessary cosmetic treatments, this place is great. Dr. Glassman was friendly, answered my questions, treated me with respect. He was quick about his business, but I felt like he listened and the nurse (or assistant, not sure which) was also very professional and friendly. I barely waited at all, either in the waiting room or in the exam room, and was in and out in just under an hour. That almost NEVER happens! I got the treatment I needed for several issues I was having, and it was overall very good. Dr. Glassman is not a "gentle" doctor, and he didn't baby me or coach me on my choices; if you're looking for someone who will hold your hand, he's probably not the guy. If you're looking for someone who will diagnose you accurately without unnecessary fluff, he's great. read more

My experience with this office has been great. I've been with Dr Glassman for 6 years. Referred by two friends and found Dr Glassman to be a pro and super thorough. Maybe some folks are looking for a best friend in a doc - but these days I really appreciate a doc who is direct, doesn't leave me hanging and can answer my questions. I get screened 2x year and love the new office too. Top notch care and convenient for me. read more

The first time I visited this office, I saw Dr. Glassman and he saw me for about 7 minutes and then rushed off to another patient, not giving me the amount of time I expected. The second time I saw him, he had totally changed. He spent time talking with me even after the checkup was done. I only had to wait about 5 minutes for him to see me, and he spent over 15 minutes with me. I definitely am going to keep going back to his office, and everyone else should too. read more

We have been patients of Dr. Glassman since he started his practice. He is very knowledgeable and professional and has treated us very effectively over the years. He has explained his diagnoses and prescriptions. His staff is very friendly and they have responded in a timely manner to our questions or requests for prescription refills. read more

If you are concerned about scars, think about seeing a different doctor. Especially if it is your face, consider a plastic surgeon. I will need to see one to repair the large and very visible scar I now have. In my case, they insisted on doing three minor surgeries on different days as they put it "we don't get reimbursed enough otherwise". They also billed the surgeries as "complicated" although only one was remotely so. Since I have a high deductible plan, I paid more than I should have. read more

Kept my appointment with Dr. Glassman and was surprised to find more than twenty-five persons sitting in the waiting room. I told the receptionist that I could reschedule if Dr. Glassman was backed up. "No,no. It will be a few minutes." Fifteen minutes later, I was called, to fill out forms. I asked how much longer until I could be seen. "There are only two people ahead of you." So, the doctor is with a patient, perhaps five more minutes there. And two more, say at ten minutes each, that makes twenty-five minutes, then the doctor spends ten minutes with me. Dr. Glassman has missed his appointment with me by at least thirty, perhaps forty minutes. I look around at all the patients waiting, some with children in tow. It has the appearance of a medical mill, and I am uncomfortable. "Thank you, I'm leaving." I stand in front of the building; my wife is driving. Parking is a nightmare. We don't need this. We're out of here. . . read more

I was referred to Dr. Glassman because he accepts my insurance and (conveniently) is down the street from my primary physician. In spite of the crowded reception area, I only had to wait a few few minutes to be seen once my paperwork was completed. The nurses/assistants were knowledgeable and friendly. And by the time Dr. Glassman arrived to examine me, I was able to ask more informed questions and get a better understanding of my situation. They were also able to contact my local CVS, so my prescription was ready for me by the time I arrived. MAJOR cool points! I just returned from a follow-up appointment and found my experience to be just as good as before. And my skin problems have been cleared up, thank you. My only bit of advice to first-time visitors is to keep an open mind and be patient. The waiting room is small and crowded and can look daunting. But on both of my visits I was in and out of the office in about 30 minutes. read more

I visited Dr. Glassman last week for a regular skin exam. After much waiting, I was seen by a student doctor who asked about why I was there. Dr Glassman finally came in, without having heard any of my story, did a quick skin exam and told me I needed a biopsy of a little mole. He told me this AS he swiped the site and injected the anesthetic. I was not given a choice. I left with instructions from the student on how to treat the wound, but no information on what to expect, what it would look like as it healed, etc. I definitely felt run over by this doctor. I do not recommend. read more

Don't make the mistake of trusting this practice! My family just moved to the area and I needed to start a relationship with a dermatologist. I have had several pre-cancerous moles removed so it's very important to me to see a dermatologist twice a year. My first appointment with Dr. Glassman went like this: The waiting room was packed and i waited for over an hour--even though i had an APPOINTMENT. I dismissed this as big city problems and thought that if he was in such demand he must be good. Anyway, I finally got back to the exam room and the nurses got me to take my clothes off and got me ready for the doc to come in and....i waited another 30 minutes. When he finally arrived it was basically like speed dating. He was actually talking really fast!!! I kid you not, he was really trying to get done with me in like 3 minutes. It gets worse...I told him i had a questionable mole on my stomach. He looked at it and said "it is fine" then started trying to close out the appointment. I insisted that the mole had grown and could he look at it again... He impatiently said "if you want me to cut it out i will" As if to say it's fine, but if you're going to whine about it i'll cut it off. He cut it off and sent it off to be tested to appease me...IT CAME BACK WITH IRREGULAR CELLS and they rescheduled me to cut more margins out a month later!!!! I missed the appointment and they required that I pay 200.00 BEFORE THEY WOULD SEE ME AGAIN!!! This crowd is concerned about one thing GETTING YOU IN,OUT AND TAKING YOUR MONEY!! They dont care about your health one bit. I'll be surprised if he doesnt put in a drive thru next!!! read more

If there were a zero star option, I would give it. The staff is surly and rude. My appointment was for 8:30 am and I wasn't called into the room until 9:15 and even then it was only after I went to the front and complain to the receptionist about not having been seen for 45 minutes and got into an argument with her about whether or not I checked in properly. She explained without looking up that, sir, everyone is running behind. She said she was the only one working that day and her computer has been down and she had to reboot and that everyone was running behind this morning and that it's really not her fault and I explained to her that it was the first time that I had even raised the issue after more than 45 minutes of waiting so I just wanted to see what the story was. This is the second time this has happened to me at this practice and I'm done. Once I actually saw the doctor, the appointment lasted for less than 2 minutes. The treatment itself was fine, but the hassle of getting into the office is just too much. read more