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    Bruce Dines, DMD

    1.0 (1 review)
    Closed 8:30 am - 4:30 pm

    Services - Bruce Dines, DMD

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Bruce Dines, DMD Photos

    Recommended Reviews - Bruce Dines, DMD

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    7 years ago

    Rude on the phone, tried hurrying me off the line. Was not interested in helping at all.

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    People searched for General Dentistry 180 times last month within 15 miles of this business.

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    Schneeberger Gerald J Oral Surgeon

    Schneeberger Gerald J Oral Surgeon

    1.0(2 reviews)
    0.0 mi

    Will never ever get my business again!!! Do not go esp if…read moreyou have a child with special needs. Dr Gerald Schneeburger led us on a goose chase for nearly a year and abruptly cancelled my sons surgery three weeks before the date, stating " he didn't think he needed the surgery". 1) why didn't you mention that 10 months ago at our initial consult or anytime before our initial surgery day in March 2020 that was canceled due to Covid or mention it any of the SIX other times Both myself and our primary dentist called for a new surgery date? 2) 3 specialize pediatric dentist all agreed that he needed oral surgery 3) My special needs son is clearly uncomfortable and has been in pain thus the reason we have pursued this for over 10 months!! I am completely disgusted by the inconsiderate and Un-compassionate nature of your practice.

    Let's start with how rude and unprofessional the staff here is. You walk in and are greeted with…read morethe snottiest lady ever. Then the dental assistant comes out, and she is more rude than the front desk. My husband was forced to come here because he is military. We did not and would not pick this place. His first wisdom tooth was removed, and he woke up. He told them prior he metabolizes anesthesia quickly. The referring dentist also advised them of this. The second appointment was even worse. He was awake and felt the whole procedure. He kept telling them how bad it was, and they told him to be still and breath. We had to go back to the dentist on base because the pain was so severe. We had to return to this place, and the staff was even more rude for their screw up. I asked for the office manager's card. They didn't have one. I asked for her information, and the huge girl at the front desk could only say her first name. Claimed she didn't know her schedule or any additional information. I've worked in the medical field for the past 15 years. Never have I witnessed such terrible customer service and treatment.

    Black River Oral Surgery

    Black River Oral Surgery

    1.0(2 reviews)
    0.0 mi

    The waiting area was COVERED in white pet hair! My kids and I didn't want to sit down. The was the…read morefirst sign to get out of there! The entire facility needs deep cleaning and updating. We were recommended by Watertown dental to this facility for my son to get his baby teeth extracted. I was so appalled at this recommendation we will No longer be going back to Watertown dental either. The Oral sergeant needs to wash his hands and/or use hand sanitizer before touching patients. Ever question I asked he didn't have the answer and shrugged. I was appalled that a facility in such condition would be performing any type of procedures on patients. There were fixtures hanging off and rusted in the exam rooms.The health department needs to step In!

    I visited here to get a wisdom tooth extraction because they're in network for my insurance. After…read moremy evaluation I was quoted at over $500 out of pocket for the extraction even with Dental insurance. I thought this was odd, so I contacted my insurance to verify and they stated that the pricing was wrong and I should have it mostly covered. With all this complication I decided not to do my procedure here and went elsewhere only paying $40 out of pocket there. Fast forward two months from my evaluation at Black River I received a bill. Again, I have insurance so why am I being billed the full amount? Not just that but this bill is due in just 4 days after I received it! I contacted their office and they said "your insurance was maxed out". Impossible, because it was my first time using it. I contacted the insurance and came to find out they never submitted my claim to the insurance and not even sure how'd they know if it was maxed or not if they never submitted anything. My issue is currently being handled but I find this extremely odd to be asked to pay the full amount with such a close due date after receiving it. Even when I have Dental insurance that was never contacted. Save yourself the hassle and complication and go elsewhere.

    Photos
    Black River Oral Surgery
    Black River Oral Surgery

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    Upstate Oral Surgery & Dental Implants - All on four (Full Arch) for Excellents

    Upstate Oral Surgery & Dental Implants

    5.0(4 reviews)
    1.5 mi

    What a five-plus-star place. From the initial visit all the way through after surgery for both of…read moremy kids. Every single person we encountered was incredibly kind, professional, and helpful. Truly outstanding across the board.... From reception, to the nurses, to the doctor, to billing. Every interaction was positive. Dr. Curtis was especially wonderful with both me and my kids. He took the time to make sure they understood their treatment, what was happening, and why. He was so kind, patient, and easy to talk to. Leading up to surgery, the day of, and even afterward, I called at least 10 times with questions. Not once did anyone seem annoyed. Every time, they were helpful, responsive, and happy to answer anything I needed. On the day of surgery, the staff continued to go above and beyond. When my daughter had an issue with gauze getting stuck in her braces, they stepped in immediately to help without hesitation. They even called a few hours after surgery to check on how she was doing, which meant so much. This place deserves more than just this review. I'm so impressed. Dr. Curtis, you've built something truly special. It's rare to find a place with this level of kindness, respect, and professionalism. Thank you for everything.

    Outstanding experience from start to finish. The staff was friendly, professional, and made me feel…read morecompletely at ease. The surgeon explained everything clearly, the procedure was quick and smooth, and recovery was easier than expected. Highly recommend this office to anyone needing oral surgery!

    Photos
    Upstate Oral Surgery & Dental Implants - Awards of Excellence 2023

    Awards of Excellence 2023

    Upstate Oral Surgery & Dental Implants - Reception /Waiting room

    Reception /Waiting room

    Upstate Oral Surgery & Dental Implants - Upstate Oral Surgery & Dental Implants 2026

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    Upstate Oral Surgery & Dental Implants 2026

    Bruce Dines, DMD - generaldentistry - Updated July 2026

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