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    Black River Oral Surgery

    1.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    Schneeberger Gerald J Oral Surgeon

    Schneeberger Gerald J Oral Surgeon

    1.0(2 reviews)
    0.0 mi

    Will never ever get my business again!!! Do not go esp if…read moreyou have a child with special needs. Dr Gerald Schneeburger led us on a goose chase for nearly a year and abruptly cancelled my sons surgery three weeks before the date, stating " he didn't think he needed the surgery". 1) why didn't you mention that 10 months ago at our initial consult or anytime before our initial surgery day in March 2020 that was canceled due to Covid or mention it any of the SIX other times Both myself and our primary dentist called for a new surgery date? 2) 3 specialize pediatric dentist all agreed that he needed oral surgery 3) My special needs son is clearly uncomfortable and has been in pain thus the reason we have pursued this for over 10 months!! I am completely disgusted by the inconsiderate and Un-compassionate nature of your practice.

    Let's start with how rude and unprofessional the staff here is. You walk in and are greeted with…read morethe snottiest lady ever. Then the dental assistant comes out, and she is more rude than the front desk. My husband was forced to come here because he is military. We did not and would not pick this place. His first wisdom tooth was removed, and he woke up. He told them prior he metabolizes anesthesia quickly. The referring dentist also advised them of this. The second appointment was even worse. He was awake and felt the whole procedure. He kept telling them how bad it was, and they told him to be still and breath. We had to go back to the dentist on base because the pain was so severe. We had to return to this place, and the staff was even more rude for their screw up. I asked for the office manager's card. They didn't have one. I asked for her information, and the huge girl at the front desk could only say her first name. Claimed she didn't know her schedule or any additional information. I've worked in the medical field for the past 15 years. Never have I witnessed such terrible customer service and treatment.

    Upstate Oral Surgery & Dental Implants - All on four (Full Arch) for Excellents

    Upstate Oral Surgery & Dental Implants

    5.0(4 reviews)
    1.5 mi

    What a five-plus-star place. From the initial visit all the way through after surgery for both of…read moremy kids. Every single person we encountered was incredibly kind, professional, and helpful. Truly outstanding across the board.... From reception, to the nurses, to the doctor, to billing. Every interaction was positive. Dr. Curtis was especially wonderful with both me and my kids. He took the time to make sure they understood their treatment, what was happening, and why. He was so kind, patient, and easy to talk to. Leading up to surgery, the day of, and even afterward, I called at least 10 times with questions. Not once did anyone seem annoyed. Every time, they were helpful, responsive, and happy to answer anything I needed. On the day of surgery, the staff continued to go above and beyond. When my daughter had an issue with gauze getting stuck in her braces, they stepped in immediately to help without hesitation. They even called a few hours after surgery to check on how she was doing, which meant so much. This place deserves more than just this review. I'm so impressed. Dr. Curtis, you've built something truly special. It's rare to find a place with this level of kindness, respect, and professionalism. Thank you for everything.

    Outstanding experience from start to finish. The staff was friendly, professional, and made me feel…read morecompletely at ease. The surgeon explained everything clearly, the procedure was quick and smooth, and recovery was easier than expected. Highly recommend this office to anyone needing oral surgery!

    Photos
    Upstate Oral Surgery & Dental Implants - Awards of Excellence 2023

    Awards of Excellence 2023

    Upstate Oral Surgery & Dental Implants - Reception /Waiting room

    Reception /Waiting room

    Upstate Oral Surgery & Dental Implants - Upstate Oral Surgery & Dental Implants 2026

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    Upstate Oral Surgery & Dental Implants 2026

    Black River Oral Surgery - oralsurgeons - Updated July 2026

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