[[HIGHLIGHT]]I had the BEST experience with Bruce's Towing and their driver Tyler![[ENDHIGHLIGHT]] In the midst of a torrential rain storm, Tyler did a phenomenal and expeditious job ensuring my safety and that of my vehicle! This was hands down, the greatest experience I've ever had having to be towed! Professional, extremely courteous, knowledgeable and efficient, are just several ways to describe what began as a motorist's nightmare. [[HIGHLIGHT]]Thank you Tyler and Bruce's Towing for turning my dark night into a bright occasion!!![[ENDHIGHLIGHT]] read more

Nathan picked up my car this am. Everything handled wonderfully. This was after tow company in Mt Shasta was a no show twice. Highly recommend this company and thank you Nathan. read more

Brucee's Towing sent "Rick" to help when I inadvertantly locked my keys in a rental car. Rick quickly arrived with the usual equipment, and found after many tries that it work in this instance. Everytime Rick pressed the "open" button, the car alarm would go off. I was sure that I would be left in Raley 's parking lot with groceries, no car, and no way to get home to KRCE. Thank goodness for Rick who figured out a creative "work around". The keys were in the center space between the 2 seats. He was able to snag the keys and open the door that way. Thank goodness!! L. Diggs. read more

I was in the outskirts of Yreka area...and Bruce's showed up when they said they would. The tow process was solid. My partner and I rode in the cab of the tow truck for 2.5hrs - which was quite comfy after a week spent camping in 90 degree Mt Shasta conditions. While the tow was being taken to Sacramento, our driver (Bruce?) was willing to drop us anywhere in between to make sure we were able to get a rental car replacement. An all around great experience read more

Broke down in Yreka today. It was extremely stressful trying to get a tow truck to come and get me to Redding on a Sunday. [[HIGHLIGHT]]Once I got connected with Bruce's, a fine gentlemen by the name of Stark showed up quickly.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Stark reassured me everything was going to be okay and that he'd get me to where I needed to get my car serviced.[[ENDHIGHLIGHT]] Stark was extremely professional while also being exquisitely personable. This was easily the BEST experience I have ever had with a tow truck driver & company. [[HIGHLIGHT]]The ride was extremely enjoyable, and I felt like I made an unexpected friend.[[ENDHIGHLIGHT]] Stark deserves a raise, and is someone who I believe is invaluable to the company. 10/10 would recommend read more

Bruce's Towing - Tow Truck - Towing Near Me - Yreka, California

Very good prices! [[HIGHLIGHT]]However, they are very difficult to work with!!![[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had spend night in town because their office was closed.[[ENDHIGHLIGHT]] Lovely town with good food tho! read more

Bruce's Towing - Very good prices, extremely difficult to work with on the weekends! I had to spend the night in town! Lovely town though! :) - Towing Near Me - Yreka, California

[[HIGHLIGHT]]Thank you to Jonathan for helping tow our Tesla the day after New Years to Les Schwab.[[ENDHIGHLIGHT]] Arrived on time and was super courteous throughout the whole time. read more

Had a break down on I5 and had a the good luck of calling Bruce's. [[HIGHLIGHT]]A guy named Josh ended up being the driver, and it was awesome.[[ENDHIGHLIGHT]] Nobody likes breaking down; it was a really hard day, but [[HIGHLIGHT]]the driver was helpful, easy to talk to, funny, and super nice.[[ENDHIGHLIGHT]] Highly recommend. read more

We had an accident a few days ago on I-5 in Yreka going to Smith's River, which, admittedly sucks, but the service from Stark was amazing. He helped us get the car towed and to a hotel asap with great service, being funny and a few helpful tips. I highly recommend them if you're in need. read more

We got a flat tire on a roadtrip. [[HIGHLIGHT]]Chris picked us up and helped us out; our highway angel![[ENDHIGHLIGHT]] Excellent safe and swift service from Bruce's Towing, highly recommend! read more

Made the mistake of driving Copco Road near Hornbrook, CA, and severely punctured my oil pan underbelly from an unexpectedly giant pothole. [[HIGHLIGHT]]Had a great experience with Bruce's Towing![[ENDHIGHLIGHT]] The driver (I failed to get his name) arrived extremely quickly following receipt of the call. He was friendly, professional, efficient, knowledgeable, and safety-oriented in his driving and car loading/unloading. If I ever break down in the area again, I'm going to call them directly or request that my roadside assistance service try them first. (P.S. I am happy to leave a 5-star review for Bruce's to counteract the 0-star reviews I'm going to leave for Good Sam roadside assistance, who somehow managed to NOT call a tow provider following my 30-minute initial call with them, which I didn't find out until over four hours and several follow-up calls later). Bottom line - thanks, Bruce's Towing! read more

Stark from Bruce's Towing Siskiyou responded to Mercede's Roadside Service when we were stranded at the Weed Rest Stop going North on 5. Stark immediately assessed the situation and did not think his rig could carry our 11,900# Class B+ RV. He hopped in and analyzed the emergency break which was stuck so we could not drive the RV. This was NOT part of his job or responsibility. He immediately fixed the problem! [[HIGHLIGHT]]Needless to say, I was jumping with joy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]On top of that he showed me what happened and how to resolve it the next time.[[ENDHIGHLIGHT]] He went above and beyond his responsibilities. He is an exceptional you man! I hope his management recognizes him!! read more

Bruce's towing, pretty good little setup with the police and Bruce's. I was pulled over for a broken windshield, just bought the car and it was not in my name yet so the cops had the car ,"stored" not impounded. Bruce's insisted that I register the car before I could remove my personal belongings. Rules right, well they get my tools. My wife's dirty laundry and all the paperwork I needed to register my motorhome. Just legally robbed me of our property,. Pirates, and they did this with a smile. Merry Christmas you guys are crooked and find joy in the taking. I truly hope you reap seven fold what you sow. Stealing from the poor is low. Even if the stealing is sanctioned by your rules it's still wrong. read more

My car broke down on my way to California. AAA arranged for Bruce's Towing to assist me. I was impressed that it only took an hour for the driver to arrive. Stark was very professional and personable. [[HIGHLIGHT]]He made a stressful situation a lot easier.[[ENDHIGHLIGHT]] He also reinforced that I had made a good choice on mechanic to have the car towed to. This gave me peace of mind. Thank you Stark. read more

Broke down on the Freeway called them for service was quoted 750.00 to go 45 miles then they hung up on me when I asked if that was the real price. Talk about taking advantage of someone's misfortune read more

Well today I had the worst experience ever with this towing company. They have a contract with AAA .I called at 10:30 am for service after getting the run around and told I would be called back,not by the driver or company office. At 2pm I called AAA back to find out what was happening they had cleared the call for services. Then had to make a new call only to be given more run around and then the women at the office was so rude,un professional and told me she didn't need my business! To top it off they dropped my car off at the end of my road and would not take it to my house.NEVER EVER USE THIS COMPANY! read more

I spoke to Scott at the yard and he is extremely rude and impatient, he mentioned he was busy which I understand. If you are so busy place a call on hold, otherwise you need to learn some phone and customer service manners. AWFUL. He was even rushing me when our call wasn't even longer than 3 minutes. read more

Easter Sunday they responded to my tow call. They arrived within the time the quoted me. The tow driver was very knowledgeable. I felt bad that there was no override to put my car in neutral due to these newer 2022 computerized cars. It made his job harder than it needed to be but he did amazing! My car was towed to BMW in Medford. I would definitely recommend them and use Bruce's towing again. read more

Overheated coming over Siskiyou Summit 12 miles north of Yreka. Daulton towed my ambulance to Yreka, recommended a hotel and a mechanic. I was traveling along with my dog and two teenage grandkids. He waited outside the hotel until I registered and was very helpful educating me about the elevations on the I5. Felt more like family than a business! Thank you for service above and beyond expectations! read more

Bruce's Towing - Towing Near Me - Yreka, California

It was extremely hot and uncomfortable. I wasn't looking forward to a ride home. Cody, did a great job handling and loading my vehicle. I got to wait in the cab of his Truck. Extremely pleased with service. Time wait was a lot shorter than expected. Got me home safe and sound. read more

My Toyota van broke down after 4pm on Good Friday spewing oil outside of Mount Shasta. Called AAA and was given a 240 min response time. I needed to get the van to my home in southern Oregon also had to transport my wife and 2 kids. The AAA tow service in the area could not do this and called Bruce's Towing. Thank God they did! The driver came from Medford and grabbed a flatbed truck with room to transport the whole family. I believe the guy was named Dylan and was so friendly and caring. Had great conversations for the 2+ hour drive. If I every breakdown again, I will request Bruce's towing. Could not be any happier with this experience. A++++ read more

Poor customer service we called they said it was gonna be an hour we waited an hour we're stuck on the freeway and then we called them and they said we had a two hour delay but they didn't call and tell us anything bad bad customer service read more

Got into a car accident that wasn't my fault , and the police called these clowns. They were rude, and getting my car out of their yard took 5 hours. The owner threatened us, and we had to have police resolve the issues. AVOID THIS PLACE! THEY WILL DO EVERYTHING THEY CAN TO SCAM YOU!!! read more

My car broke down near the Klamath River Rest Area just over the California border. They responded quickly. Cody arrived 15-20 minutes after contacted. He was efficient & friendly. He conversed with me on the way home which made the 90+ mile ride with a stranger more comfortable. I was delivered to my doorstep safe & sound & in a timely manner. He was careful with my car. They were an answer to prayer. read more

I had my car towed by the most unprofessional young man ever. First he said he had to call his Mom to find out about the insurance. He quoted one price & that would be cash, then when he arrived at the drop location. He stated that they always have a problem with Statefarm Ins. So it was going to be $175.00 and that he could not take a credit card, He later stated that either I pay him or he would impound my car for failure to pay. When I contacted Statefarm I was told by the agent to pay and just file for reimbursement. No problem then he proceed to tell me he's going to just drop it where he picked it up from. It's a family owned business in a small town. They were non responsive when I tried calling to make a complaint. I was told that they were the only towing service in town and good luck because the were never towing another car for me ever and hung the phone up. read more

Terrible service. Rude Staff . Car was illegally " disabled" by removing starter chip, because they have so many break ins. Probably the worst towing service my family has ever used. Owner is unresponsive to complaints or issues with his staff. Do not trust this company. read more

We ended up broke down on I-5 in Yreka, three hours away from home. AAA and Bruce's Towing went above and beyond to ensure our safety and comfort. Thank you for taking such wonderful care of us and our furbabies read more

The driver was a jerk. He was very unprofessional and completely disrespected me in front of a group of people at a gas station.

Staff is rude. Not helpful, looks like they hate helping people trying to get there belongings back. One of the guys came out yelling at us. Called back to get information, lady passed the phone to the guy again basically telling us to f off. Worst experience. The older man was the nicest. Overall horrible read more

Lost our company truck keys, i also gave wrong weight of vehicle, bruces towing showed up super quick and stewart the driver made the hard job very very possible n got our truck up and dropped where needer really fast. Appreciate them very much and highly suggest this company! read more

So grateful for Shawn of Bruce'a towing for rescuing our family on the side of I-5 near Yreka. Shawn called us to Let us know he was on his way, picked us up and towed us to a Les Schwab. He was friendly, capable, professional and kind. Our toddler had fun riding in the tow truck too (glad someone had fun)! Thank you Shawn for saving our day! read more

left me stranded on a side road in the Seaid Valley at night (on a motorcycle) after AAA told me they were coming...next morning they didn't have a truck available? AAA should pull their contract with this business! read more

These guys are amazing!!!! Husband and I were stuck out in Mt Shasta and they came to help. Not once but twice. Luckily it's not the busy season so they were able to say yes. The local tow company in Shasta was a complete let down and made us feel uncomfortable. If Bruce's didn't say yes not sure what we would have done. Donnie went out of his way to make sure we got out. Super great guy!! All of the staff we dealt with were caring and nice. Hard to find genuine service across the board these days. Like my husband said, "not all hero's wear capes"! If you are ever in need of their services be sure to call them before anyone else. read more

Sunday and my boat trailer broke down on I-5. They came within 30 minutes, towed me into Yreka and left it at A-1 Auto(Also good). I don't remember the name of the guy who helped us but he was great. Polite, determined and did a great job. And a fire was looming over the mountains. It was a very hot day but no complaints from the driver. read more

My truck broke down in Yreka today and I ended up calling my insurance for roadside assistance. Scott of Bruce's Towing was dispatched by my insurance company. The insurance customer service said it could take up to an hour. They showed up in 20 minutes, had my lifted Chevy Silverado loaded in 5 minutes on a flatbed. Took it all the way to Chevy dealer in Medford. Excellent service and Scott was very friendly to my wife and I. Highly recommend them. Very honest about cost, arrival and travel times. read more

Bruce's Towing - Looks great but that Chevy has transfer case issues - Towing Near Me - Yreka, California

The driver was extremely rude upset because I was paying for the tow myself and having the vehicle taken to my house. The driver was actually yelling at me and cussing this is not the way we do things this car is a total loss, it is going to Yreka to the yard I don't make any money if I just take it to your house. I had to call highway patrol to make him stop and order him to take my vehicle my house. Driver said the cost was going to be 400 when I got to the house he said well since I'm not making much I want 760 and that's what I had to pay, so unprofessional, try to intimidate me as an elderly woman by herself. read more

Saved us after we ran out of gas on I-5. Driver was courteous and friendly. He added 3 gallons of gas to our tank and got us back on our way. read more

Shawn of Bruce's towing was very polite and they were quick to help us. Thank you very much shawn

Left me waiting after accepting the tow from insurance company then either didn't have the correct equipment or time and never showed up. After long period of no show I had to track down their leaving us unsafe and stranded to go with a more reputable company. read more

Like Larry P., if I could give a rating lower than a single star I would. The customer-no-service I received from Bruce's Towing last week was certainly not their finest hour. The driver was inept, rude, and wouldn't take the constantly burning cigarette out of his mouth long enough to even discuss options or solutions to what should have been a minor recovery issue. Then, adding insult to injury, the technician left me on the side of the road without even the courtesy of advising me he was giving up. After I finally called him he continued his rude, unprofessionalism and suggested I find someone in Ashland to call, as I was "really in Oregon". (I was not. I'm well aware of where I was and where I live.) Top it all off with the fact I called the office that afternoon and spoke to a woman who identified herself as the owner and manager. I started to relate what happened when we were disconnected. I understand. Things like that happen. But, she knew who I was, certainly had my phone number and the ability to call me back. Instead, I tried four other times that afternoon to reach her. I've been a business owner. I know I would want the opportunity to hear first hand if a consumer was upset. Nope! Not Bruce's Towing. My calls went to voice mail the rest of the day, even though it was at least three hours before typical, traditional business hours ended. Fortunately another Siskiyou County company saw me on the side of the road and recommended one of Bruce's competitors. Please see my review for Fred's Towing for more information. read more