Tried to double the estimate saying they didn't have the right tool to remove stripped bolts. Said…read morethe previous installer used the wrong tool to torque the bolts. What mechanic doesn't have a tool to remove bolts. Several of the old bolts were under the van when I got there. They were all in perfect working condition. Funny how someone using the wrong tool to torque a cv bolt would only stripped a couple of bolts. Wouldn't it stop them all while they torque them? I think they just thought i was a sucker and tried to double the labor on me. Also told me to get my van the hell of the property. I would not use this business if you don't have to

NO STARS!! They did not honor their warranty! They LIED about a non-existent recall on the car they…read moresold me. This is my first car purchase. I worked years at minimum wage to pay for it. They're deceitful and dishonest people. I would characterize them as predatory salespeople. I strongly DO NOT RECOMMEND buying even a scooter from them. BUYER BEWARE!

I came to look at the reviews to determine whether I was unique in having a lot of problems with…read morethis dealership... but nope... clearly I am not the only one. Let me detail my issues. I have been there several times now. The first was for recall work on our 2020 Honda CRV. The service rep was a total asshole, being angry for my not having a person to drop me off, so I had to wait while they did the work. Despite them knowing was waiting they seemed to do their best to make the work low priority so after 5 hours of waiting (for 2 small recall repairs: a seat spring replacement and battery fuse, I said... finish it up I am ready to go... so only one of the 2 was done. I went there again in October to have an oil leak checked which was discovered during our last oil change. $400 and 2 hours later I was told "there is in oil leak". My thought was "Doh, I know that, which is why I was there!!". As the leak was in the seam between the engine and transmission, I did not know if this was oil or transmission fluid... and I had to ask it is was from the engine or transmission. They had to ask the service tech and he said transmission. I got a $1,600.00 (!!) estimate to repair this. So last week I called to schedule this incredibly expensive (4 months out of warranty) repair. The service rep was again short and dismissive and said he would have to call me back with a date. Not hearing anything I called twice again and have left messages with no reply. 2 weeks later still no call back. Clearly it is time to patronize a different repair shop! AVOID THIS DEALERSHIP!

Avoid at all costs going here for a smog check (and judging from other reviews, maintenance or…read moreservice in general). I would never have done that at a dealership if my schedule at the time had allowed me another option. Quoted $122 for labor on something that took them maybe 15 minutes. When simply asking the service manager for itemization of the charges, I was met with an intimidating demeanor. I said, well since I've never paid more than $50 for a smog check at other places, could you share with me what the reason for the extra cost was for. I was given a cold stare, an intimidating tone and answering my question with another question. "That's our cost. Do you want your car back?" "Well, no, I was just wondering if you could explain and possibly help me out on the cost." "Absolutely not. Are we doing the smog check or not?" And if you respond to this review, like others, with some bs about "oh we're so sorry you had that experience and we'd like to make it right. We value our customers and blah blah blah...". Save it... you couldn't give a s**t. You had the chance to make it right and to simply communicate like a mature adult. You chose intimidation tactics and defensiveness over your obvious exorbitant rates. I hope you take accountability for your actions and learn how to deal with people better (speaking specifically about the service manager).

I could not get my 2003 Acura 3.2 TLS car smogged in California. I took to Michael Nixon at Ashland…read moreMotors. He gave me a very fair price for the auto. It was my wifes car for 21 years. In immaculate condition, low mileage, garaged and given tender loving care. It will be a great buy for whomever gets this beauty. As for Michael he is a no nonsense businessman that treats people fair and with respect. I would trust his word and commitment to the used auto industry. Take that to the bank you won't go wrong. Ted S . Sacramento, California

Needed a reliable car for my son graduating college. I was shown the right car at a fair price…read more Ashland motors agreed to some maintenance which cost more than we anticipated, but took care of everything without any hesitation. I'll be back for my next purchase.

Randy is a very nice guy. He sold me a great truck for a great value. His wife did the paperwork…read morefor me and she was really kind as well. I really appreciate everything Integrity Family Auto did for me and I'd recommend them to anyone looking to buy a vehicle. Thank you Randy for going above and beyond with your customer service and thank you to your wife as well!!

Really appreciated the honesty about the condition of the vehicle and I appreciated that I was…read morepurchasing a vehicle from a family-owned business. Price was well negotiated and I felt good about the purchase overall. I plan on returning to purchase a newer vehicle from Integrity Family when I can afford something nicer. Thank you guys, the car runs great.

Jack Trout · 41 seconds ago…read moreGreat commercials, if I was going to buy a used car I would buy it here because Jim makes me laugh every night when I hear, "What Are You Going To Do!" The funniest guy since Cal Worthington in Chico, California who they coined the movie Made In America after. World Class Hilarious Commercial, keep up the good work, we all want MORE ANIMALS!! :)

My daughter and I bought the car in July with promises it had been looked at all thoroughly, well…read moreshe had it one month and needed new ball bearings, and it had an oil leak,battery and wipers Which means it had this wrong when we bought it.The biggest kicker was the muffler sounded so loud, the salesman had said it was aftermarket nice system, NO! WE had it check last week, full of holes, rust.was 400.00. We get no responses from the car lot, the salesman flat lied to my prego daughter and myself to make a sale . We trusted him.we were told the owner would call last week, help pay for mufflers,NOPE didnt. This is why I do not go to small dealers, and I am making sure everyone I can Im spreading the word on this one. Brianna Green, Colleen Ritz

Very helpful and their experience shows. I`m very happy with the two automobiles I purchased there,…read moreyes I would go back there again.

We came in and spoke to Don and they are very helpful and provided financing that fit us perfectly…read more My wife loves her new car. It's a Nissan Altima and we highly recommend Car Port.

***EDIT*** The owner…read moreof the establishment got ahold of me with a sincere apology regarding the situation. He offered his services if I were to decide on picking out a vehicle in his establishment or outside of it. I did end up finding a used vehicle via private party though having the owner reach out to me personally regarding the situation and how humbly he handled it- I give kiddos to him as there aren't many used dealerships anymore with this kind of customer service.

They have a $4K 'market adjustment' on all their cars. This is not the case for other local Subaru…read moredealers including Eugene, Bend, or Klamath Falls. Those dealers offer at least a modest discount. Second problem was the sales staff.. told one individual we were just looking, don't need help, no thanks three (3!) times in a short visit. He tried to tell me that we were obligated by visiting their business and viewing their wares to have a discussion with them. Really? Won't go back. Not even for service. Don't trust them. Fortunately the nearby dealer in Klamath Falls is professional, well stocked, priced reasonable, and staffed by trained sales staff so we purchased our vehicle from them.

Gipper is low pressure and creative, we were offered a very attractive compromise to our original…read moregoal thru his quick thinking- Sales manager Josh also very helpful in making our deal come together- these two gentlemen provided value in their combined teamwork and expertise. Thanks guys! Kristin and James

Deceptive practices. Detailed the car to hide massive pitting across the hood. Used fragrance to…read morehide carpet stains and odors. Used sketchy after market products from 3rd party shop to replace catalytic converter. STAY AWAY! This post won't stop them but I believe in Karma.